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Added 2 hours ago
MAINTENANCE TECHNICIAN (KILN) - B SHIFT (NIGHTS)
Dal-Tile Corporation
Muskogee, OK
Added 16 hours ago
DC
DOT MOUNT LOADER - 1ST SHIFT
Dal-Tile Corporation
Gettysburg, PA
- $20.48 USD / hour
Added 18 hours ago
SUPERVISOR DISTRIBUTION 2nd Shift
Dal-Tile Corporation
Sunnyvale, TX
Added 1 day ago
TILE - SPECIALIZED TECHNICIAN - SORTING B SHIFT
Dal-Tile Corporation
Dickson, TN
Added 1 day ago
DC
WAREHOUSE ASSOC I - SSC
Dal-Tile Corporation
Denver, CO
- $30,000 to $37,000 USD / year
Added 1 day ago
DC
WAREHOUSE ASSOC I - SSC
Dal-Tile Corporation
Denver, CO
- $30,000 to $37,000 USD / year
Added 4 days ago
GLAZE LINE OPERATOR - D SHIFT (NIGHTS)
Dal-Tile Corporation
Muskogee, OK
Added 4 days ago
WAREHOUSE ASSOC I - SSC
Dal-Tile Corporation
Denver, CO
Added 4 days ago
SALES REPRESENTATIVE
Dal-Tile Corporation
Linthicum, MD
Must possess proven interpersonal skills including influencing and negotiation skills
Added 4 days ago
SR DIRECTOR NATIONAL ACCOUNTS - LOWES
Dal-Tile Corporation
Mooresville, NC
Added 5 days ago
SUPERVISOR CUSTOMER EXPERIENCE - DTC
Dal-Tile Corporation
Dallas, TX
Added 5 days ago
SUPERVISOR CUSTOMER EXPERIENCE - SSC
Dal-Tile Corporation
Dallas, TX
Added 5 days ago
INSIDE SALES AGENT
Dal-Tile Corporation
Dallas, TX
Added 5 days ago
SR ACCOUNTANT
Dal-Tile Corporation
Dallas, TX
Added 5 days ago
MANAGER CUSTOMER EXPERIENCE - BUILDER
Dal-Tile Corporation
Dallas, TX
Added 5 days ago
TILE DISTRIBUTION-MATERIAL HANDLER I- Receiving C Shift
Dal-Tile Corporation
Dickson, TN
Added 6 days ago
KILN OPERATOR - D Shift
Dal-Tile Corporation
El Paso, TX
Added 6 days ago
Warehouse Associate II - SSC
Dal-Tile Corporation
Austin, TX
The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you may be required to safely lift to 70 lbs
Added 7 days ago
MATERIAL HANDLER I
Dal-Tile Corporation
Eldersburg, MD
Added 7 days ago
PRODUCTION TRAINER
Dal-Tile Corporation
Sunnyvale, TX
Added 7 days ago
GLAZE LINE OPERATOR - C Shift
Dal-Tile Corporation
El Paso, TX
Added 7 days ago
SR CUSTOMER EXPERIENCE COORDINATOR
Dal-Tile Corporation
Dallas, TX
Added 7 days ago
Assistant Manager - SSC
Dal-Tile Corporation
Plymouth, MN
Added 7 days ago
WAREHOUSE TRUCK DRIVER II - SSC
Dal-Tile Corporation
St George, UT
Must have a Class B CDL or Class A CDL (Commercial Driver's License) · Good drivingskills; customer service skills, math skills; safety conscious.Must have forklift experience
Added 7 days ago
SALES REPRESENTATIVE
Dal-Tile Corporation
Portland, OR
Must possess proven interpersonal skills including influencing and negotiation skills

Dal-Tile Corporation

CSR WAREHOUSE II - SSC

Pooler, GA, United States

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Job details

Education: High school diploma
Posting language: English
Posted: Oct 2, 2026

Original job description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Dal-Tile is currently seeking an exceptional CSR Warehouse Associate II to join our TEAM! As the CSR Warehouse Associate II, we need someone who is ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.

Primary Objective

To ensure effective and efficient coordination between the Company and its customers with a high level of service and support. Performs a variety of material handling duties associated with the warehouse. Process sales orders and resolve customer product or service issues as needed.

Primary Function and Scope

Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor products, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conduct daily cycle counts.
Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments and stock material, processing customer returns, and notifying management of damaged shipments for freight claims.
Operates forklift equipment.
Provides customer account management, which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check and transportation management.
Provides customer service for a high volume of inbound calls using ACD (Automated Call Distribution).
Responsible for keying in orders, processing faxes, and preparing reports.
Interfaces with various groups, including but not limited to internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery.
Participates in special projects and performs additional duties as required.

Experience and Knowledge Required

High School Diploma or GED equivalency required.
1 or more years customer service experience.
Certified Forklift Operator.
Focus on customer account management preferred.
Prior tile industry knowledge is preferred.
3+ years of previous warehouse experience preferred.

Competencies

Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required. Good voice quality that is conversational and professional. Ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards. Ability to demonstrate strong organizational and problem-solving skills required. Ability to demonstrate strong interpersonal relationship building skills. Must have a moderate level of computer skills in Word and Excel.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.

Job Type Sales Jobs

Req ID 95660

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More about this job

Skills

Corporate social responsibility
Material handling
Stocking
Forklift certification
Customer service
Communication skills
Problem solving
Relationship building
Computer skills
Microsoft Word
Microsoft Excel

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