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Customer Service /Cashier

  • New Castle, PA, United States
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Working hours
9 hours per week
Posting language
English
Posted

Original job description

Dairy Queen® : Immediate Opening for a CUSTOMER SERVICE ROCKSTAR Are you searching for a fun, enthusiastic workplace where your positive attitude and hard work are truly valued? Do you want to be part of a loving team that delivers delicious treats and memorable guest experiences every day? If so, this exciting opportunity at Dairy Queen® is perfect for you! Join Dairy Queen®, a beloved quick-service brand with over 75 years of history, as a talented Cashier / Customer Service Team Member. You’ll enjoy a supportive environment with flexible scheduling, paid training, employee discounts, and 401k benefits. Develop your customer service and leadership skills while working alongside a motivated team committed to excellence and continuous improvement.

Key Responsibilities

  • Welcome every guest with a friendly, enthusiastic attitude and genuine conversation
  • Accurately take customer orders and enter them into the POS system
  • Process cash, credit, and electronic payments with precise cash handling
  • Answer questions about menu items, promotions, and recommend additional products
  • Prepare, package, and present guest orders efficiently and accurately
  • Maintain a clean, safe, and welcoming restaurant environment
  • Restock condiments, beverages, paper products, and supplies as needed

Required Qualifications

  • At least 15 years old (or meet local employment age requirements)
  • Available to work a minimum of 9 hours per week
  • Excellent customer service and communication skills
  • Positive attitude and genuine desire to help customers
  • Strong work ethic with dependable attendance
  • Coachable mindset with willingness to learn and accept feedback
  • Ability to work effectively in a fast-paced, team-oriented environment
  • Basic math skills and attention to detail for accurate order entry and cash handling
  • Physical ability to stand, walk, lift up to 50 pounds, and perform repetitive movements

Preferred Qualifications & Benefits

  • Previous experience in customer service, retail, hospitality, or food service
  • Experience operating POS systems or cash registers
  • Ability to multitask while maintaining accuracy and a positive guest experience
  • Flexible scheduling availability
  • Passion for delivering exceptional customer experiences and contributing to team culture
  • Enjoy flexible schedules, paid training, employee discounts, and 401k benefits

Location: DQ Grill & Chill #16174 Apply today to join Dairy Queen® and start creating delicious memories with a fun, motivated team! Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 75 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe. That’s why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It’s what sets DQ® restaurants apart and is what is helping us reach our vision of being the world’s favorite quick-service restaurant

More about this job

Skills

  • Customer service
  • Scheduling
  • Cash handling
  • Communication skills
  • Accept constructive criticism
  • Attention to detail
  • Heavy lifting
  • Food service operations
  • Point of sale
  • Multitask

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