SENIOR IT Epic Providor SYSTEMS ANALYST (Remote)

Overview:

Our client is seeking a Senior IT Analyst/Programmer with advanced Epic SER and provider record expertise for a fully remote role..

Job Responsibilities:

• This person will build and maintain provider records, triage and resolve incidents and tickets during business hours, and communicate directly with stakeholders.
• The ideal candidate works independently, troubleshoots complex provider data issues, and understands how provider data flows across Epic and related systems.

Required Skills:

• Epic SER/Provider Records (Advanced): Hands-on experience with Login Blueprints and SER Blueprints, ePrescribing/Surescripts, External Directories, Care Teams, and Record Merges
• Incident/Problem Resolution (Advanced): Experience triaging and resolving tickets during business hours
• Stakeholder/Customer Communication (Strong): Able to communicate clearly with technical and non-technical stakeholders
• Independent Problem Solving (Strong): Self-directed, with a track record of resolving issues with minimal oversight
• Documentation/Change Control/Testing (Intermediate)
• Pro Desk API

Strongly Preferred Skills:

• Clarity/SQL (Intermediate)
• Epic Security (Intermediate): Experience with User/SER record integration and Provider Maintenance Security
• External/Referring Providers (Intermediate): Experience with addresses and organization records
• Interfaces/Integrations (Intermediate): Exposure to or knowledge of Bridges
• Master Data Management Principles (Intermediate): Source-of-truth ownership, provider/identity matching, duplicate management, data synchronization, and governance of provider and facility data
• AI Tools/Automation (Intermediate) Trainable (Familiarity Helpful): -External data feeds such as MDM, QuARQ, and MD-Staff -ServiceNow

Education Required:

• Bachelor’s degree with five (5) years technology or business administration experience.
• Preferred Education:

-Bachelor’s degree in Information Technology Business Management or related field.

• Epic Provider Administration badge
• Epic Security certification (STRONGLY DESIRED)

Additional Info:

• W2 Only
• 100% Remote