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D2 Technical Services

VTOC Operations Specialist

St. Louis, MO, United States

The salary range for this position is typically $105-$115k.

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Job details

Pay: The salary range for this position is typically $105-$115k.
Experience: 5+ years of experience in AV systems design, installation, and maintenance
Posting language: English
Posted: Aug 26, 2026

Original job description

ACTIVE TS/SCI SECURITY CLEARANCE REQUIRED

Deliver simple solutions to complex problems as a VTOC Operations Specialist. Here, you’ll tailor cutting-edge solutions to the unique requirements of our clients. As VTOC Operations you will help ensure today is safe and tomorrow is smarter. Our work depends on a TS/SCI cleared VTOC Operations Specialist joining our team to support our intelligence customer in St. Louis, MO.

How a VTOC Operations Specialist will make an Impact

As a VTOC Operations Specialist, you will be responsible for designing, implementing, and maintaining state-of-the-art AV systems. You will work closely with both on-site and remote users to ensure optimal performance of AV equipment, coordinate upgrades, and provide expert support for a wide range of audio-visual technologies.

Key Responsibilities:

Design and implement AV systems including video conferencing, digital signage, and presentation systems
Install, configure, and maintain AV equipment such as projectors, displays, sound systems, and control systems
Troubleshoot and resolve complex AV issues in a timely manner
Manage AV network infrastructure and ensure integration with existing IT systems
Plan and execute AV system upgrades and migrations
Provide training to end-users on AV equipment and best practices
Develop and maintain documentation for AV system configuration and processes
Collaborate with IT teams to ensure AV systems align with overall technology strategy
Manage inventory of AV equipment and coordinate with vendors for procurement and maintenance
Ensure AV systems comply with security protocols and accessibility standards
Stay current with emerging AV technologies and recommend improvements to existing systems

Required skills:

Bachelor’s Degree in Audio Visual Technology, Electrical Engineering, or related field, or equivalent experience
5+ years of experience in AV systems design, installation, and maintenance
Willing to obtain and maintain a CI Poly
Strong knowledge of AV technologies including video conferencing, digital signal processing and control systems
Experience with AV network protocols and IP-based AV systems
Proficiency in AV system design software (e.g., AutoCAD, Visio)
Excellent troubleshooting skills and ability to resolve complex AV issues
Security+ certification or ability to obtain within 90 days of hire
Ability to prioritize and manage multiple projects in a fast-paced environment
Willingness to provide occasional after-hours support for critical AV systems
Ability to lift and move equipment up to 50 pounds
Comfort working at heights (e.g., on ladders or lifts) for equipment installation

Desired skills:

CTS (Certified Technology Specialist) certification
Experience with Crestron, Extron, or AMX control systems
Knowledge of acoustics and audio system design
Familiarity with HDCP, EDID, and other video standards
Experience with digital signal processors (DSPs) and audio networking protocols
Understanding of AV over IP technologies
Familiarity with AV security best practices and compliance requirements

Additional Information

All your information will be kept confidential according to EEO guidelines.
Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $105-$115k. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more!

D2 Technical Services is committed to a merit-based recruitment process and encourages applications from all qualified individuals. As a Veteran-Owned Small Business, we particularly welcome applications from veterans who have the requisite skills and experience. Job applicants that are interested in one of our openings and may require a reasonable accommodation to participate in the job application or interview process, should contact us to request an accommodation.

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More about this job

Skills

Control systems
Troubleshoot
Provide training
Documentation
Manage inventory
Procurement
Electrical engineering
Signal processing
Industrial software
Autodesk AutoCAD
Microsoft Visio
Troubleshooting
Security+
Working at heights
Acoustics
Regulatory compliance

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