Medical Affairs Manager

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Description

The Medical Affairs Manager will lead and support medical-scientific communications, publication planning, external scientific engagement, and medical documentation for its aesthetic medical device portfolio. This role will translate scientific evidence and clinical insights into communications for healthcare professionals and internal stakeholders. Key responsibilities include supporting medical writing, developing scientific and educational resources, and providing medical communication and documentation support for product complaints. The Medical Affairs Manager will work closely with medical leadership, Quality Assurance, Regulatory Affairs, Research and Development, Product Management, and commercial teams to inform priorities and maintain scientific accuracy across company communications. Patient safety, data integrity, and ethical scientific exchange will guide all activities.

Key Responsibilities

Medical Writing and Publication Planning

• Lead cross-functional publication planning in partnership with medical leadership, aligning priorities with available evidence, scientific relevance, and identified knowledge gaps.
• Support the development of peer-reviewed manuscripts, review articles, case reports, abstracts, posters, and scientific presentations.

Scientific Evidence and Medical Communications

• Conduct comprehensive literature reviews to assess the evidence landscape, identify knowledge gaps, and inform medical affairs priorities.
• Develop literature summaries, clinical quick-reference guides, white papers, scientific slide decks, frequently asked questions, and standard medical response documents.
• Monitor relevant publications, medical issues, practice trends, and scientific developments; communicate their significance and potential implications to internal stakeholders.
• Provide accurate, balanced, and appropriately referenced medical information to healthcare professionals and internal teams through established review processes.
• Support sales training on relevant publications, including study findings, limitations, and appropriate interpretation.

External Scientific Engagement

• Engage with experts and organizations involved in clinical practice recommendations to understand evolving scientific priorities and educational needs.
• Communicate relevant insights from external experts to cross-functional partners to inform medical education, scientific communications, and product strategy.
• Coordinate medical content for scientific meetings, physician education programs, and other appropriate scientific exchanges.

Medical Communication and Documentation for Complaints

• Partner with Quality Assurance to support the medical aspects of product complaint documentation, follow-up, and communication.
• Review complaint narratives for medical clarity, completeness, consistency, and appropriate terminology.
• Draft and review complaint-related medical correspondence, including requests for additional information, clinical event summaries, and approved responses to reporting clinicians.
• Escalate reported adverse events, potential safety concerns, and recurring clinical themes through established procedures.
• Provide medical input into complaint trend reviews, investigations, and risk-management discussions as requested.
• Maintain objective, accurate, and traceable medical documentation within established timelines.

Requirements

• Bachelor’s degree in life science, nursing, pharmacy, or related healthcare discipline, or an equivalent combination of relevant education and experience.
• Five or more years of relevant experience in medical affairs, medical communications, medical writing, or a related function within the medical device industry.
• Demonstrated experience drafting or substantially contributing to scientific manuscripts and managing publication-related activities.
• Strong ability to critically evaluate scientific literature, identify evidence gaps, and communicate findings with appropriate context and limitations.
• Experience developing medical education materials and providing scientific support to cross-functional teams.
• Experience working with physicians, key opinion leaders, or other external scientific experts.
• Experience preparing medical documentation or communications related to product complaints, adverse events, medical information inquiries, or comparable post-market activities.
• Understanding of scientific publication practices, ethical healthcare professional engagement, and the distinction between medical and promotional communications.
• Excellent writing, editing, presentation, organizational, and relationship-management skills.
• Ability to manage multiple priorities independently and coordinate timely input from cross-functional stakeholders.
• Sound judgment when handling sensitive medical information, incomplete case details, and matters requiring escalation.

Preferred Qualifications

• Advanced scientific or clinical degree, such as an MS, PhD, PharmD, MD, or equivalent, or an advanced practice clinical credential.
• Experience in medical aesthetics, dermatology, plastic surgery, or office-based procedural medicine.