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Added 1 min ago
UB
Operations Manager
Ulta Beauty, Inc.
Columbus, OH
- $24 to $31 USD / hour
The Operations Manager (OM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales…
Added 1 min ago
Sales Manager
Ulta Beauty, Inc.
Palestine, TX
The Sales Manager (SM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales…
Added 1 min ago
UB
Specialty Beauty Advisor - Lancome
Ulta Beauty, Inc.
Burbank, CA
- $22 to $30.25 USD / hour
…Lancôme brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate…
Added 1 min ago
UB
Merchandise Manager
Ulta Beauty, Inc.
DeWitt, NY
- $17 to $25.5 USD / hour
The Merchandise Manager (MM) is responsible for leading through Ulta Beauty’s mission, vision, and values and contributing to a high-performing team that consistently delivers top-line…
Added 1 min ago
UB
Elite Stylist
Ulta Beauty, Inc.
Wenatchee, WA
- $17.13 to $21.4 USD / hour
…emphasis on the guest’s total look. They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest…
Added 1 min ago
UB
Master Stylist
Ulta Beauty, Inc.
Wenatchee, WA
- $17.13 to $20.2 USD / hour
…emphasis on the guest’s total look. They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people…
Added 1 min ago
Brow Waxing Expert
Ulta Beauty, Inc.
Highlands Ranch, CO
…the brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service), and process…
Added 1 min ago
UB
Operations Manager
Ulta Beauty, Inc.
Mentor, OH
- $23 to $30 USD / hour
The Operations Manager (OM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales…
Added 1 min ago
Lead Cashier
Ulta Beauty, Inc.
New Braunfels, TX
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests, lead associates to do the same, and create excitement and accountability to…
Added 1 min ago
Assistant Stylist
Ulta Beauty, Inc.
Belton, MO
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
Added 5 mins ago
Assistant Manager II
Family Dollar
Chesapeake, VA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 5 mins ago
Assistant Store Manager -
Family Dollar
Mobile, AL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 5 mins ago
Assistant Manager II
Family Dollar
San Antonio, TX
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 5 mins ago
Assistant Manager II
Family Dollar
Pepin, WI
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 5 mins ago
Assistant Manager II
Family Dollar
Fort Worth, TX
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 10 mins ago
W
Crew - Late Night Shift
Wendy's
Miami, FL
- $15 to $16 USD / hour
As a Crew Member at Wendy’s, you’re part of the family from Day 1.
Added 11 mins ago
Senior Backend Software Architect
NKW ImmunityBio Inc
United States
Added 11 mins ago
Admissions Liaison RN Days
MedStar Health
Baltimore, MD
…and case managers regarding inpatient acute rehabilitation program service and benefits admission criteria bed availability day treatment programs outpatient centers/programs and basic…
Added 13 mins ago
Sales Associate
United Pacific
Columbia, MO
…theft and inventory shrinkage. You will report to the Store Manager and will receive direct supervision within a framework of well-defined United Pacific company policies and procedures. In…
Added 13 mins ago
UC
Territory Manager – UniFirst First Aid + Safety
UniFirst Corporation
Portland, ME
- From $41,600 USD / year
UniFirst First Aid + Safety is seeking a reliable and hardworking Territory Manager to join our family. As a Territory Manager, you will be responsible for servicing and managing…
Added 14 mins ago
TW
Crew - Late Night Shift
The Wendy's Company
Miami, FL
- $15 to $16 USD / hour
As a Crew Member at Wendy’s, you’re part of the family from Day 1.
Added 16 mins ago
Assistant Manager I
Dollar Tree
Massillon, OH
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 16 mins ago
Assistant Manager
Dollar Tree
Kemah, TX
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 16 mins ago
Merchandise Manager
Dollar Tree
Beaumont, TX
As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In…
Added 16 mins ago
Assistant Manager 1
Dollar Tree
Cedar Park, TX
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:

Closed listing

CyrusOne

Technical Customer Operations Manager

Dallas, TX, United States
Houston, TX, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: Minimum 5+ years of experience in data center operations or technical customer-facing roles, preferably within the data center or technology industries.
Posting language: English
Posted: Sep 29, 2026

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Original job description

Archived listing. The details below describe a past opening.

Dallas, TX

Houston, TX

Austin, TX

Sterling, VA

Full time

R0008087

The Technical Customer Operations Manager will play a critical role in ensuring operational alignment and clear communication between our company and our hyperscale customers. This individual will work closely with internal data center operations and engineering teams and customer stakeholders to manage technical requirements, resolve operational issues, and drive continuous improvement. The ideal candidate will have a strong background in data center operations, customer relationship management, and technical problem-solving including familiarity with building automation systems, technical schematics, and root cause analysis process.

Responsibilities:

Customer Liaison: Act as the primary operational point of contact between internal teams and the customer’s operations teams, managing day-to-day technical inquiries and fostering strong customer relationships.
Operational Alignment: Collaborate with internal operations teams to ensure that the customer’s operational requirements are understood and implemented effectively, including responding to incidents, planned works, and maintenance schedules.
Technical Issue Resolution: Manage and coordinate the resolution of technical and operational issues in collaboration with engineering and technical teams, ensuring timely communication and resolution for the customer.
Performance Monitoring & Reporting: Track, analyze, and report on the performance of data center operations against customer Service Level Agreements (SLAs) and key performance indicators (KPIs). Present regular updates to both internal leadership and customer stakeholders.
Incident Management: Oversee and manage incidents, ensuring proper escalation, communication, and resolution with the customer. Provide post-incident reviews and improvements to both internal and customer operations.
Capacity Planning & Change Management: Work with the customer to understand future capacity and operational needs, driving internal coordination for smooth change management processes.
Customer Engagement & Satisfaction: Proactively engage with customer operations teams to gather feedback, identify opportunities for improvement, and ensure overall satisfaction with our data center operations.
Project Coordination: Support project-based initiatives such as new site developments, capacity expansions, or technical upgrades, serving as the customer’s advocate within internal project teams.
Documentation & Compliance: Ensure that all customer-facing documentation, including operational playbooks, technical procedures, and incident reports, is up to date and aligns with both internal and customer expectations.

Qualifications:

Minimum 5+ years of experience in data center operations or technical customer-facing roles, preferably within the data center or technology industries.
Experience interfacing with hyperscale customers or large-scale enterprise customers in a technical capacity.
Proven experience managing incidents, escalations, and operational communications between technical teams and customers.
Strong understanding of data center infrastructure (mechanical, electrical, and critical systems).
Excellent communication skills with the ability to translate complex technical concepts into clear, actionable communication for customers.
Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
Proven problem-solving and decision-making skills, particularly under time-sensitive circumstances.
Familiarity with incident management tools and methodologies (e.g., ITIL) is a plus.
Strong customer relationship management skills and a proactive, solutions-oriented approach.
Experience with hyperscale data center environments preferred
Knowledge of cloud infrastructure and associated customer technologies preferred

Education / Certifications:

Bachelor’s degree in Engineering, Information Technology, or a related field; or equivalent industry experience.

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

Welcome to the CyrusOne Career Portal! A great opportunity awaits you so don't delay, apply today!

CyrusOne may use artificial intelligence to assess how your application matches the job requirements. The final hiring decision is always made by our team. You may opt out of AI screening without affecting your candidacy. For additional details on opting out, or our AI Recruiting Policy click here .

CyrusOne is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please email agalvagni@cyrusone.com or call: 806-589-0141. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne’s dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company’s overall success.

CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission-critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies.

CyrusOne’s leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer world-class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world’s largest companies with long-term stability and strategic advantage at scale. For more information, please visit cyrusone.com (https://protect-us.mimecast.com/s/yRv0Cv2rY1irrOmMUQ2LCm?domain=cyrusone.com/) .

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

The law requires CyrusOne to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights (http://40201568.fs1.hubspotusercontent-na1.net/hubfs/40201568/Website%20Documents%202025/EEOC_KnowYourRights.pdf)

CyrusOne will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision (http://40201568.fs1.hubspotusercontent-na1.net/hubfs/40201568/Website%20Documents%202025/PayTransparencyPoster.pdf) for more information.

As a Federal Contractor, CyrusOne is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify. (http://40201568.fs1.hubspotusercontent-na1.net/hubfs/40201568/Website%20Documents%202025/EVerifyParticipationPoster.pdf)

About employer

More about this job

Skills

Process improvement
Problem solving
Building automation
Root cause analysis
Communication skills
Reporting
Customer service
Leadership
Change management
Documentation
Regulatory compliance
Attention to detail
Decision making
ITIL
Computer technology

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