Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 2 hours ago
SG
Director of Software Engineering
Spire Global
Boulder, CO
- $34,986 USD / year
Set the architectural direction for the data platform, reliability systems, and automation infrastructure
Added 3 hours ago
Incident Response and Forensic Analyst
The Aerospace Corpor
Colorado Springs, CO
…problems and providing unmatched technical expertise. As the operator of a federally funded research and development center (FFRDC), we are broadly engaged across all aspects of space-…
Added 3 hours ago
Incident Response and Forensic Analyst
The Aerospace Corpor
Colorado Springs, CO
…problems and providing unmatched technical expertise. As the operator of a federally funded research and development center (FFRDC), we are broadly engaged across all aspects of space-…
Added 4 hours ago
Systems Programmer
Toyota Boshoku America Inc
Jackson, TN
Develop, implement, integrate, and support smart factory, manufacturing execution, industrial automation, and manufacturing data systems using the Ignition platform. Partner with…
Added 6 hours ago
RI
Swiss Operator 2nd shift
REXNORD INDUSTRIES LLC
Cleveland, OH
- $22 to $35 USD / hour
…advanced precision components by owning the full setup-to-run process in our Swiss department. You'll ensure quality at the source, sustain throughout, and collaborate with teammates to…
Added 6 hours ago
RI
CNC Milling 1st shift
REXNORD INDUSTRIES LLC
Cleveland, OH
- $24 to $30 USD / hour
Added 8 hours ago
Controls Technician
Kubota
Gainesville, GA
We are seeking a driven and results-oriented Controls Technician to support and improve automation systems in a fast-paced manufacturing environment. This role is ideal for a hands-on…
Added 8 hours ago
Computer Vision and Automation Specialist
Kubota
Gainesville, GA
We are seeking a driven and innovative Computer Vision & Automation Specialist to join our team in a fast-paced manufacturing environment. This role is ideal for a technology-focused…
Added 8 hours ago
Sales Strategy & Operations, Enterprise
Bask Health
Remote, United States
A strategic and analytical operator who understands how enterprise sales organizations work and knows how to turn business goals into execution. You are comfortable working closely with…
Added 9 hours ago
Process Technician
Genpak LLC
Charlotte, NC
Process expert in the areas of sheet extrusion, different materials, forming and trimming of thermoformed products and automation.
Added 10 hours ago
Information Security Engineer – Global Security Infrastructure
Micron Technology, Inc.
Boise, ID
Build AI-enabled tooling and automation. Develop or adopt tools for deployment tracking, configuration standards checks, device health monitoring, and asset and lifecycle management across…
Added 10 hours ago
Automation & Robotics Intern (Summer 2027)
Teva Pharmaceuticals
Davie, FL
…systems, and manufacturing equipment with regard to product and process quality. The candidate will be responsible for designing, developing, and implementing automated systems and robotics…
Added 10 hours ago
Automation & Robotics Intern (Summer 2027)
Teva Pharmaceuticals
Davie, FL
…systems, and manufacturing equipment with regard to product and process quality. The candidate will be responsible for designing, developing, and implementing automated systems and robotics…
Added 12 hours ago
Product Manager - Software and AI
RAD Software
Scottsdale, AZ
RAD builds the software, automation, AI tools, and internal systems that make businesses run better. We get close enough to a company to see where things are breaking, where people are…
Added 13 hours ago
A
Senior Business Analyst
ATBS
Golden, CO
- $80,000 to $110,000 USD / year
Pair existing process and analytics knowledge with AI tools and automation to speed up analysis and reporting, and help identify opportunities to streamline repeatable work
Added 14 hours ago
Process Engineer
Q-Edge Corporation, Foxconn
Houston, TX
Maintain assigned manufacturing data and lead process improvement work within approved procedures. Engineering design changes, component substitutions, financial fields and major process…
Added 14 hours ago
IS
Security Alarm Dispatcher- 5:30pm-9:30pm
Interface Security Systems LLC
St. Louis, MO
- $20 USD / hour
…their security training with TMA (The Monitoring Association) Operator course – An introduction to the security…
Added 14 hours ago
Automation Line Operator - Weekend Nights
UTZ Quality Foods Inc
Hanover, PA
Added 14 hours ago
PA
Warehouse Associate (Forklift Operator) (2nd Shift)
Pro Ampac
Bethlehem, PA
- $18.5 USD / hour
Added 14 hours ago
Field Operator
Marathon Petroleum Logistics Services LLC
Hickory, PA
Operation & Control: Develops understanding of how process controls and automation are used to operate equipment in process plant.
Added 14 hours ago
Senior Systems Engineer, Avionics
Varda Space Industries
El Segundo, CA
Participate in mission operations as an Avionics specialist or system operator, where they’ll determine system health, suggest corrective actions to reentry commit criteria for operational…
Added 14 hours ago
Senior Test Engineer
USA-Medtronic MiniMed, Inc 1017
Northridge, CA
Design user interfaces for operator-friendly test station GUIs in compliance with human factors principles
Added 15 hours ago
Systems Administrator 1
Wake County Public School System
Remote, United States
Must hold and maintain a valid motor vehicle operator’s license according to the State of NC requirements.
Added 15 hours ago
Midstream/Water Engineer
Crescent Energy Management LLC
Houston, TX · Midland, TX
…is a top three producer in the Eagle Ford basin and a scaled operator in each of the Permian and Uinta basins. Crescent’s leadership is an experienced team of investment, financial and…
Added 15 hours ago
Engineer - Manufacturing
Vermeer Corporation
Pella, IA
4. Design and validate tools and fixtures that improve operator efficiency, safety, and Key Performance Indicators (KPIs).

Closed listing

CyrusOne

Technical Customer Operations Manager

Sterling, VA, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Experience: Minimum 5+ years of experience in data center operations or technical customer-facing roles, preferably within the data center or technology industries.
Posting language: English
Posted: Sep 29, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Dallas, TX

Houston, TX

Austin, TX

Sterling, VA

Full time

R0008087

The Technical Customer Operations Manager will play a critical role in ensuring operational alignment and clear communication between our company and our hyperscale customers. This individual will work closely with internal data center operations and engineering teams and customer stakeholders to manage technical requirements, resolve operational issues, and drive continuous improvement. The ideal candidate will have a strong background in data center operations, customer relationship management, and technical problem-solving including familiarity with building automation systems, technical schematics, and root cause analysis process.

Responsibilities:

Customer Liaison: Act as the primary operational point of contact between internal teams and the customer’s operations teams, managing day-to-day technical inquiries and fostering strong customer relationships.
Operational Alignment: Collaborate with internal operations teams to ensure that the customer’s operational requirements are understood and implemented effectively, including responding to incidents, planned works, and maintenance schedules.
Technical Issue Resolution: Manage and coordinate the resolution of technical and operational issues in collaboration with engineering and technical teams, ensuring timely communication and resolution for the customer.
Performance Monitoring & Reporting: Track, analyze, and report on the performance of data center operations against customer Service Level Agreements (SLAs) and key performance indicators (KPIs). Present regular updates to both internal leadership and customer stakeholders.
Incident Management: Oversee and manage incidents, ensuring proper escalation, communication, and resolution with the customer. Provide post-incident reviews and improvements to both internal and customer operations.
Capacity Planning & Change Management: Work with the customer to understand future capacity and operational needs, driving internal coordination for smooth change management processes.
Customer Engagement & Satisfaction: Proactively engage with customer operations teams to gather feedback, identify opportunities for improvement, and ensure overall satisfaction with our data center operations.
Project Coordination: Support project-based initiatives such as new site developments, capacity expansions, or technical upgrades, serving as the customer’s advocate within internal project teams.
Documentation & Compliance: Ensure that all customer-facing documentation, including operational playbooks, technical procedures, and incident reports, is up to date and aligns with both internal and customer expectations.

Qualifications:

Minimum 5+ years of experience in data center operations or technical customer-facing roles, preferably within the data center or technology industries.
Experience interfacing with hyperscale customers or large-scale enterprise customers in a technical capacity.
Proven experience managing incidents, escalations, and operational communications between technical teams and customers.
Strong understanding of data center infrastructure (mechanical, electrical, and critical systems).
Excellent communication skills with the ability to translate complex technical concepts into clear, actionable communication for customers.
Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
Proven problem-solving and decision-making skills, particularly under time-sensitive circumstances.
Familiarity with incident management tools and methodologies (e.g., ITIL) is a plus.
Strong customer relationship management skills and a proactive, solutions-oriented approach.
Experience with hyperscale data center environments preferred
Knowledge of cloud infrastructure and associated customer technologies preferred

Education / Certifications:

Bachelor’s degree in Engineering, Information Technology, or a related field; or equivalent industry experience.

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

Welcome to the CyrusOne Career Portal! A great opportunity awaits you so don't delay, apply today!

CyrusOne may use artificial intelligence to assess how your application matches the job requirements. The final hiring decision is always made by our team. You may opt out of AI screening without affecting your candidacy. For additional details on opting out, or our AI Recruiting Policy click here .

CyrusOne is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please email agalvagni@cyrusone.com or call: 806-589-0141. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne’s dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company’s overall success.

CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission-critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies.

CyrusOne’s leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer world-class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world’s largest companies with long-term stability and strategic advantage at scale. For more information, please visit cyrusone.com (https://protect-us.mimecast.com/s/yRv0Cv2rY1irrOmMUQ2LCm?domain=cyrusone.com/) .

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

The law requires CyrusOne to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights (http://40201568.fs1.hubspotusercontent-na1.net/hubfs/40201568/Website%20Documents%202025/EEOC_KnowYourRights.pdf)

CyrusOne will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision (http://40201568.fs1.hubspotusercontent-na1.net/hubfs/40201568/Website%20Documents%202025/PayTransparencyPoster.pdf) for more information.

As a Federal Contractor, CyrusOne is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify. (http://40201568.fs1.hubspotusercontent-na1.net/hubfs/40201568/Website%20Documents%202025/EVerifyParticipationPoster.pdf)

About employer

Report this job