Jobs in the United States

25+ jobs

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Added 18 mins ago
Memory Care Program Assistant
Brookdale Senior Living Inc.
Vestal, NY
Assists Clare Bridge Program Manager or Coordinator in leading and implementing a calendar of person centered dementia friendly programs that meet specific needs of each and all residents…
Added 22 mins ago
Pharmacy Manager in Sioux Center, IA
Soliant Health
Sioux Center, IA
An exciting opportunity is available to oversee a 340B retail pharmacy located inside a critical access hospital in Sioux Center, IA. This role combines leadership with hands-on pharmacy…
Added 22 mins ago
Supervising Pharmacy Manager | Sheldon, Iowa
Soliant Health
Sheldon, IA
A retail pharmacy within a critical access hospital is seeking a Pharmacy Manager/Staff Pharmacist to oversee daily operations and ensure quality patient care. This pharmacy processes…
Added 22 mins ago
Pharmacy Manager in Orange City, IA
Soliant Health
Orange City, IA
A critical access hospital operating a 340B retail pharmacy is seeking an experienced Pharmacy Manager to oversee daily operations and staff. This role offers the opportunity to lead a…
Added 26 mins ago
Senior Technical Sales Specialist, ETF Capital Market Support
SEI INVESTMENTS COMPANY
Oaks, PA
Added 26 mins ago
T
Asset Manager
TEKsystems
Newtown Square, PA
- $30 USD / hour
…to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision…
Added 26 mins ago
Functional & System Engineer I
Westinghouse Electric Company
Warrendale, PA
Added 26 mins ago
Functional & System Engineer I
Westinghouse Electric Company
Warrendale, PA
Added 27 mins ago
Clinician Fellow - Cardiac Tele (West Shore)
UPMC
Mechanicsburg, PA
…Fellow, under the direction of the Unit Director or Department Manager, assists in the completion of employee evaluations, selection and hiring of staff, and in performance management. The…
Added 27 mins ago
Configuration Manager/Data Manager
Leidos
King Of Prussia, PA
…engineering organization. In this role, you will drive the program process and procedures to maintain configuration control in all aspects of program execution, incorporating customer…
Added 27 mins ago
Warehouse/driver
R.E. Michel Company, LLC
York, PA
Added 27 mins ago
Value Management Program Manager - Materials Management- Lancaster General Hospital
Penn Medicine
Lancaster, PA
The Department of Materials Management at Lancaster General Hospital is seeking a Full-Time Value Management Program Manager to join their team:
Added 27 mins ago
Area Delivery Manager - 480815
PepsiCo
Harrisburg, PA
…impact. Join us. Dare for Better. Overview: The Area Delivery Manager applies knowledge of the Delivery/Driving area to ensure achievement of key area goals and objectives. May mentor…
Added 28 mins ago
Business Development Manager, Technical Development Program
JLL
Pittsburgh, PA
…forward. What this job involves - JLL's Technical Development Program (TDP) is a commercially licensed enterprise engineering training product - 56 SCORM-ready e-learning modules covering…
Added 28 mins ago
Patient Care Tech/ Unit Clerk- Intensive Care Nursery- FT- Rotating- Pennsylvania Hospital
Penn Medicine
Philadelphia, PA
The Intensive Care Nursery is a collaborative environment that uses the skill and expertise from a variety of disciplines to provide the highest level of carein a family centered…
Added 37 mins ago
Construction Project Manager - Transmission and Distribution
AKP Recruiting
Houston, TX
The Construction Project Manager supports the Engineer Procure Construct (EPC) Project Manager or Program Manager to oversee day-to-day operations from pre-construction through project…
Added 51 mins ago
Registered Nurse-M/S Cardiac-2N Day and Night shifts
Kaweah Delta Health Care District
Visalia, CA
Coordinates care in high-risk/emergent situations and keeps Nurse Manager/Director/Nursing Supervisor aware of critical patients and any unit issues.
Added 56 mins ago
AD
Diagnostic Sales Manager (Arkansas/Louisiana)
Antech Diagnostics
Remote, United States
- $75,000 to $93,500 USD / year
The Diagnostic Sales Manager (“DSM”) will manage their territory market share, book of business, and growth goals by promoting, selling, and supporting Antech Reference Lab services,…
Added 1 hour ago
Senior Strategic Account Manager - San Francisco
Replimune
Woburn, MA
…evolving culture, a competitive and forward-looking total rewards program, everyone at Replimune has a unique opportunity to impact on the lives of patients, caregivers and…
Added 1 hour ago
Project Engineer (Senior or Lead)
The Boeing Company
Saint Charles, MO
In this position you will work closely with the program managers, contracts, estimating, supply chain, engineering, and/or customers to execute the program. This role can encompass both…
Added 1 hour ago
Digital Resiliency Manager
Edward Jones
St. Louis, MO
Edward Jones has an exciting opportunity for an associate capable of delivering the digital operational resiliency program and solutions that will advance the strategies of a growing…
Added 1 hour ago
Care Partner
SSM Health
Saint Louis, MO
…delivering compassionate, high-quality care in a team-oriented…
Added 1 hour ago
Care Partner
SSM Health
Saint Louis, MO
…delivering compassionate, high-quality care in a team-oriented…
Added 1 hour ago
BH
Graduate Nurse Medical Unit
BJC HealthCare
Saint Louis, MO
- $32 to $48.28 USD / hour
Barnes-Jewish West County Hospital offers highly specialized surgical and medical services in an intimate environment and is known for outstanding patient care. With 64 private patient…
Added 1 hour ago
Care Partner
SSM Health
Saint Louis, MO
…committed to providing high-quality patient care in a team-oriented…

CyrusOne

Technical Customer Operations Manager

Sterling, VA, United States

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Job details

Experience: Minimum 5+ years of experience in data center operations or technical customer-facing roles, preferably within the data center or technology industries.
Posting language: English
Posted: Sep 29, 2026

Original job description

Dallas, TX

Houston, TX

Austin, TX

Sterling, VA

Full time

R0008087

The Technical Customer Operations Manager will play a critical role in ensuring operational alignment and clear communication between our company and our hyperscale customers. This individual will work closely with internal data center operations and engineering teams and customer stakeholders to manage technical requirements, resolve operational issues, and drive continuous improvement. The ideal candidate will have a strong background in data center operations, customer relationship management, and technical problem-solving including familiarity with building automation systems, technical schematics, and root cause analysis process.

Responsibilities:

Customer Liaison: Act as the primary operational point of contact between internal teams and the customer’s operations teams, managing day-to-day technical inquiries and fostering strong customer relationships.
Operational Alignment: Collaborate with internal operations teams to ensure that the customer’s operational requirements are understood and implemented effectively, including responding to incidents, planned works, and maintenance schedules.
Technical Issue Resolution: Manage and coordinate the resolution of technical and operational issues in collaboration with engineering and technical teams, ensuring timely communication and resolution for the customer.
Performance Monitoring & Reporting: Track, analyze, and report on the performance of data center operations against customer Service Level Agreements (SLAs) and key performance indicators (KPIs). Present regular updates to both internal leadership and customer stakeholders.
Incident Management: Oversee and manage incidents, ensuring proper escalation, communication, and resolution with the customer. Provide post-incident reviews and improvements to both internal and customer operations.
Capacity Planning & Change Management: Work with the customer to understand future capacity and operational needs, driving internal coordination for smooth change management processes.
Customer Engagement & Satisfaction: Proactively engage with customer operations teams to gather feedback, identify opportunities for improvement, and ensure overall satisfaction with our data center operations.
Project Coordination: Support project-based initiatives such as new site developments, capacity expansions, or technical upgrades, serving as the customer’s advocate within internal project teams.
Documentation & Compliance: Ensure that all customer-facing documentation, including operational playbooks, technical procedures, and incident reports, is up to date and aligns with both internal and customer expectations.

Qualifications:

Minimum 5+ years of experience in data center operations or technical customer-facing roles, preferably within the data center or technology industries.
Experience interfacing with hyperscale customers or large-scale enterprise customers in a technical capacity.
Proven experience managing incidents, escalations, and operational communications between technical teams and customers.
Strong understanding of data center infrastructure (mechanical, electrical, and critical systems).
Excellent communication skills with the ability to translate complex technical concepts into clear, actionable communication for customers.
Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
Proven problem-solving and decision-making skills, particularly under time-sensitive circumstances.
Familiarity with incident management tools and methodologies (e.g., ITIL) is a plus.
Strong customer relationship management skills and a proactive, solutions-oriented approach.
Experience with hyperscale data center environments preferred
Knowledge of cloud infrastructure and associated customer technologies preferred

Education / Certifications:

Bachelor’s degree in Engineering, Information Technology, or a related field; or equivalent industry experience.

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

Welcome to the CyrusOne Career Portal! A great opportunity awaits you so don't delay, apply today!

CyrusOne may use artificial intelligence to assess how your application matches the job requirements. The final hiring decision is always made by our team. You may opt out of AI screening without affecting your candidacy. For additional details on opting out, or our AI Recruiting Policy click here .

CyrusOne is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please email agalvagni@cyrusone.com or call: 806-589-0141. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne’s dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company’s overall success.

CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission-critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies.

CyrusOne’s leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer world-class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world’s largest companies with long-term stability and strategic advantage at scale. For more information, please visit cyrusone.com (https://protect-us.mimecast.com/s/yRv0Cv2rY1irrOmMUQ2LCm?domain=cyrusone.com/) .

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

The law requires CyrusOne to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights (http://40201568.fs1.hubspotusercontent-na1.net/hubfs/40201568/Website%20Documents%202025/EEOC_KnowYourRights.pdf)

CyrusOne will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision (http://40201568.fs1.hubspotusercontent-na1.net/hubfs/40201568/Website%20Documents%202025/PayTransparencyPoster.pdf) for more information.

As a Federal Contractor, CyrusOne is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify. (http://40201568.fs1.hubspotusercontent-na1.net/hubfs/40201568/Website%20Documents%202025/EVerifyParticipationPoster.pdf)

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