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CyrusOne Management Services LLC

Critical Environments Operator IV

San Antonio, TX, United States

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Job details

Experience: 5+ years working in Tier 2, Tier 3 or Tier 4 Data Center(s) or experience in operations & maintenance and/or building engineering roles
Posting language: English
Posted: Nov 5, 2026

Original job description

Under the direction of the Sr Facility Manager this role works as a team member in an Operations & Maintenance organization that provides a variety of O&M services within a 24/7/365 environment. Provides duties with constant awareness of the need to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying out maintenance and operations by performing the following duties personally or as a team member in a Data Center Operations & Maintenance environment.

Responsibilities:

Responsible to the Sr. Facility Manager for effectively completing assigned tasks in the Operations & Maintenance program of the Data Center as well as any non-DC space(s) assigned
Knows and understands the Owner’s building operations rules for the building(s) under his care and as provided by the DC Manager
Uses and teaches others to use the Computerized Maintenance Management system (CMMS) to track all maintenance work, labor hours, Preventative Maintenance work orders, and Reactive Work tickets.
Use SOPS/MOPS/EOP’s/MMRs as appropriate for site operations and maintenance
Provides coordination with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work
Responds to building system alarms, with priority to first preserve the critical load, second minimize equipment or system damage, and third to participate in root cause analysis for prevention of further similar incidents
Provides equipment and system operational modifications, such as critical switching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimizing risk to workers, and protecting the critical load
Performs duties to ensure that high standards of workmanship are being met.
Make sure that you are aware of and comply with Company, government and client policies, procedures and regulations as provided by the Sr. Facility Manager
Available for 24/7/365 work and emergency corrective maintenance or action activities
Complies with all Corporation, and EHS requirements and programs, as provided

Qualifications:

Journeyman level skills in electrical, mechanical, HVAC, fired and life safety disciplines. These skills maybe acquired by obtaining an associate’s degree or in an electrical or HVAC/R training program or from working in a technical facility maintenance position supporting data center operations
5+ years working in Tier 2, Tier 3 or Tier 4 Data Center(s) or experience in operations & maintenance and/or building engineering roles
Familiarity and knowledge of Work Order Control procedures and Computerized Maintenance Management Systems
Experienced with subcontractor and vendor contract management
Experienced with managing key performance indicators as provided by Assistant or Chief Engineer
Experienced with capacity planning and reporting
Able to use hand tools, test equipment, and be knowledgeable of maintenance shop practices, with experience at the Journeyman level for Electrical and Mechanical Equipment and systems
Able to respond to equipment alarms, troubleshoot systems through graphic user interfaces on equipment and systems, and understand system operations adequately to be able stabilize system operations while specialized OEM technicians are called to the site
Must be able to use personal computers, with emphasis on Microsoft Word®, Excel® programs
Demonstrated desire to provide the highest levels of customer service
Cheerful and enthusiastic attitude
Strong verbal and written communication skills
Good problem solving, decision-making skills
Ability to learn quickly and develop new product skills independently
Ability to manage multiple projects and shifting workloads in a fast-paced environment
Knowledge of reflectance, length and decibel loss within test equipment
Knowledge of Visio, AutoCad a plus
Knowledge of ITIL framework and service level standards a plus
Willingness to adjust hours as required by the business to include being onsite for extended hours during emergency situations such as hurricanes or other storms

Work Environment:

Physical Setting: Highly secure, climate-controlled data center environment
Work Schedule: Standard working hours are Monday to Friday, 8:00 am to 5:00 pm, with on-call responsibilities for emergencies and critical issues. Shifts vary and include nights, weekends, and holidays to ensure 24/7 coverage. Hours may change with business needs.
Physical Demands: The position involves significant physical activity, including standing for extended periods, lifting up to 50 pounds, and frequent bending and climbing ladders
Building Amenities: The data center features a lounge area, kitchen facilities, and secure on-site parking
Workplace Culture: The data center fosters a team-oriented and safety-conscious culture, emphasizing precision and reliability. The dress code is business casual, with safety gear provided.

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

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More about this job

Skills

CMMS
Root cause analysis
Lockout/tagout
Journeyperson
HVAC
Contract management
Reporting
Use hand tools
Troubleshoot
Microsoft Word
Microsoft Excel
Customer service
Communication skills
Problem solving
Decision making
Develop new products
Microsoft Visio
Autodesk AutoCAD
ITIL
Heavy lifting

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