Jobs in the United States

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Added 1 min ago
Software Developer
LEIDOS, INC.
Colorado Springs, CO
This Software Developer role includes trade studies, system engineering, model-based system engineering, portfolio analysis, software development demonstration and product testing and…
Added 1 min ago
Architect
LEIDOS, INC.
Remote, United States
This position is fully remote - you must live in the Eastern part of the US
Added 1 min ago
Network Engineer II
LEIDOS, INC.
Shiloh, IL
Perform engineering tasks related to the design, implementation, and integration of network changes and sustainment of customer systems in an Wide Area Network environment.
Added 1 min ago
Software Engineer- AI, Autonomy and Platform Development
LEIDOS, INC.
Reston, VA · Huntsville, AL · San Diego, CA
Software Engineer – AI, Autonomy & Platform Development
Added 1 min ago
Software Engineer - UUV Systems
LEIDOS, INC.
San Diego, CA
Must have an active Secret security clearance with the ability to obtain a TS/SCI (Active TS/SCI highly preferred!)
Added 2 mins ago
Specialist, Account Manager
TRAVERSE CITY, MI
Partner with branch business development sales team to identify business development opportunities.
Added 3 mins ago
Associate Data Scientist
The Mitre Corporation
Huntsville, AL · Colorado Springs, CO · McLean, VA
Must have demonstrated proficiency and strength in verbal, written, PC, presentation, and communications skills · Must have an active Secret U.S Government issued Security Clearance
Added 3 mins ago
Senior Systems Engineer
The Mitre Corporation
Huntsville, AL
Must be based in Huntsville, AL or able to relocate to Huntsville · Must have an active Secret U.S Government issued Security Clearance
Added 3 mins ago
GI
GDIT Summer Internship Program – Summer 2027 AI/ML Business Intelligence Development Internship
GD Information Technology, Inc.
United States
- $19.55 to $26.45 USD / hour
Our AI/ML Business Intelligence Development summer interns will work on a range of projects that ideally align with their interests. Some interns will develop agentic solutions capable of…
Added 4 mins ago
Aerospace Engineer 2 (5221C), Space Sciences Laboratory #89688
University of California, Berkeley
CA
The Aerospace Engineer 2 position requires an equipment, vacuum and test engineer with experience in the development, maintenance and testing of cosmic-chemistry, gamma-ray and ultra-violet…
Added 5 mins ago
Manager Electronics Engineering 3
Northrop Grumman
San Diego
The successful candidate will have personally executed hardware and electrical engineering activities as an engineer and led teams of hardware engineers, while operating as a…
Added 5 mins ago
Principal / Senior Principal Systems Engineer
Northrop Grumman
Los Angeles
The Engineering & Sciences organization at Northrop Grumman Mission Systems (NGMS) is seeking a Principal or Senior Principal Systems Engineer to join our team based in Woodland Hills, CA.…
Added 5 mins ago
NG Fellow 1 – Software Architect
Northrop Grumman
Chandler
The ideal candidate will set and drive strategy for a broad set of mission-computing and software-architecture initiatives and will be empowered to shape technical direction across mission…
Added 5 mins ago
Senior Staff Electromechanical Engineer
Northrop Grumman
Baltimore
…environments, Northrop Grumman brings informed insights and software-secure technology to enable strategic planning. We’re looking for innovators who can help us keep building on our wide…
Added 5 mins ago
Electrical Systems Engineer
Northrop Grumman
Stafford
The Whisper program provides Operations and Maintenance (O&M) engineering and maintenance on large antenna platforms and associated equipment in the generation of RF signals and…
Added 5 mins ago
Manager Innovation Engineering 3
Northrop Grumman
Remote, United States
Innovation & Technology Integration: Identify opportunities to apply emerging technologies, advanced software, AI-enabled capabilities, and modern engineering practices to mission…
Added 5 mins ago
Senior Staff Radar Modeling Simulation & Analysis Systems Engineer
Northrop Grumman
Baltimore
As an integral part of our Foundational Systems Engineering department located in Linthicum, MD you will focus on architecting the delivery of capabilities across multiple programs through…
Added 5 mins ago
Principal Instrumentation Mechanical Design Engineer
Northrop Grumman
Melbourne
Must have an understanding of application and implementations of flight test mechanical installations · Must have knowledge or experience navigating MIL-STD documents and specifications
Added 5 mins ago
Sentinel Manager 2 - Supplier Management Team Lead (SMTL) - (20682)
Northrop Grumman
Roy
The SMTL will lead program execution across Business Management, Supply Chain, Engineering, Manufacturing, Integrated Product Teams, and Control Account Managers. The role will establish…
Added 5 mins ago
Sr Principal CIDO IT Program Manager
Northrop Grumman
Palmdale
Candidates must have the ability to obtain access to Special Programs as a condition of continued employment
Added 5 mins ago
Test Engineer / Principal Test Engineer - Lab Manager
Northrop Grumman
Baltimore
Coordinate with Program Management, Systems Engineering, SEIT, Integration and Test, Manufacturing, Software, Test Development Engineering, and other functional organizations to meet…
Added 5 mins ago
Sr Principal Engineer Industrial
Northrop Grumman
San Diego
The Industrial Engineering Team is an integral part of day-to-day operations and routinely works alongside many of the other organizations here in San Diego. This is a team that comes…
Added 5 mins ago
Principal / Sr. Principal Electrical Engineer - 20703
Northrop Grumman
Roy
…Principal Engineer Electrical to support the architecture, development, and delivery of multiple cable, harness, and instrumentation design solutions for a system-level laboratory. This…
Added 5 mins ago
Principal or Senior Principal Manufacturing Engineer
Northrop Grumman
Waynesboro
Bachelor's degree or higher in STEM (Science, Technology, Engineering, Math).
Added 5 mins ago
NG
2027 Intern Engineer - Product Support
Northrop Grumman
Oklahoma City
- $17.5 to $39.25 USD / hour
Support the development or update of B‑2 technical manuals, job guides, and engineering/maintenance documentation.

Closed listing

Cyncly

Manager, Professional Services WDG

United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: 5+ years of experience leading Professional Services, technical consulting, software implementation, or comparable customer-facing technical delivery teams.
Posting language: English
Posted: Nov 10, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job title: Manager, Professional Services - WDG North America

Location: United States (Remote)

Employment: Full-Time Permanent

Reporting to: Director, WDG Professional Services

About Us

Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world’s largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.

Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.

Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialized in technology.

About the Role

As Manager, Professional Services for FeneVision in North America, you will lead a team of technical consultants and engineers responsible for delivering complex customer implementations, configurations, customizations, and integrations. You will be accountable for team performance, technical delivery quality, resource effectiveness, and the financial results of your team’s work.

You will partner closely with Project Management, Product, Support, Sales, and Professional Services colleagues across our global organization to deliver predictable customer outcomes. This role requires a leader who can develop technical talent, establish clear expectations, identify delivery risks early, and guide a team through evolving processes and operating practices.

Key Responsibilities

Lead, coach, and develop North American FeneVision technical consultants and engineers. Establish clear performance expectations, provide ongoing feedback, address performance issues, and build individual development plans and future technical capability.
Own the technical team’s delivery commitments and quality of execution across implementations, enhancements, integrations, and other contracted Professional Services work. Ensure solutions are maintainable, appropriately tested, and aligned with agreed requirements.
Partner with Project Managers to maintain accurate project plans, delivery estimates, estimates to complete, and timely project health reporting. Identify technical, schedule, scope, and budget risks early; take corrective action and escalate issues within established decision rights.
Manage capacity, staffing priorities, and billable utilization to balance customer commitments, delivery efficiency, sustainable workloads, and revenue expectations. Improve resource effectiveness by limiting unnecessary context switching and aligning work with available skills.
Own the team’s operational performance, including utilization, revenue contribution, forecast inputs, timely and accurate time entry, and appropriate classification of billable and free-of-charge work. Partner with Finance and operations teams to support accurate reporting.
Build and maintain technical skills coverage, succession depth, reusable documentation, and consistent delivery standards. Ensure knowledge is transferred effectively and that junior team members receive structured coaching and opportunities to develop.
Collaborate with Professional Services colleagues in other regions and offshore delivery centers to coordinate assignments, share product knowledge, establish clear handoffs, and deliver consistent customer outcomes without relying on direct reporting authority.
Champion practical improvements to delivery processes, quality standards, staffing approaches, and operational reporting. Support organizational changes and help the team adopt established procedures and expectations.
Work cross-functionally with Product, Engineering, Support, and commercial stakeholders to distinguish implementation issues from product limitations, resolve customer escalations, clarify scope, and reduce avoidable rework.

Required Experience and Qualifications

5+ years of experience leading Professional Services, technical consulting, software implementation, or comparable customer-facing technical delivery teams.
Demonstrated success managing, coaching, and developing technical professionals, including performance feedback, skills development, and accountability for team results.
Experience delivering complex B2B software implementations, configurations, or integrations, with sufficient technical fluency to evaluate estimates, identify risks, and challenge delivery assumptions.
Solid understanding of services operations, including utilization, capacity planning, project financials, delivery forecasting, and managing work against customer commitments.
Experience working with project management disciplines, including scope control, change management, risk escalation, status reporting, and estimates to complete.
Strong written and verbal communication skills, sound judgment, and the ability to work effectively with customers, technical teams, and cross-functional leaders.
Comfort with organizational change, process improvement, distributed teams, and decisions grounded in reliable operational data.

Preferred Qualifications

Experience with manufacturing software, ERP, industrial applications, or complex enterprise software integrations.
Experience leading teams that deliver custom software configurations, scripting, or integration development.
Experience working with globally distributed delivery teams and structured knowledge-transfer programs.
Working knowledge of professional services automation and reporting tools, such as Certinia, and spreadsheet or business intelligence reporting.

Working for Us

At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills - and we thrive when we work together with openness, trust, and respect.

Here, you’ll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You’ll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth.

We celebrate the different ways people contribute and encourage everyone - from every background - to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together.

If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in - come join us.

About employer

More about this job

Skills

Lead a team
Project management
Sales
Reporting
Documentation
Product knowledge
Provide technical expertise
Coaching
Forecasting
Manage work
Change management
Communication skills
Process improvement
ERP
Business intelligence

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Work requirements

Jobs in the United States