Jobs in the United States

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Added 1 min ago
J
CNC Machinist
Jobot
Ontario, CA
- $30 to $40 USD / hour
7. Collaborate with the engineering and production teams to understand product requirements and provide technical support.
Added 1 min ago
Commodity Specialist
Stored Energy Systems
Longmont, CO
The Commodity Specialist is responsible for developing and executing sourcing strategies that support the company’s operational, quality, and financial objectives. This role focuses on…
Added 5 mins ago
Sr. Engineer Firmware Engineering XII
Vertiv
United States
Collaborate with cross-functional global engineering teams and provide technical guidance, design reviews, troubleshooting support, and mentorship to firmware engineers.
Added 6 mins ago
RH
IT Product Owner
Robert Half
Oak Brook, IL
- $40 to $45 USD / hour
…Long-term Contract position will work closely with business and technical partners to shape priorities, define product needs, and support iterative delivery in an Agile environment. The…
Added 8 mins ago
RH
DevOps II / SRE
Robert Half
Philadelphia, PA
- $40 to $45 USD / hour
We are seeking a DevOps II / Site Reliability Engineer to help build and mature a growing Site Reliability Engineering (SRE) function supporting large-scale digital platforms. This role…
Added 8 mins ago
PowerApps Engineer
Robert Half
Fort Lauderdale, FL
We are looking for an experienced PowerApps Engineer to support enterprise Power Platform initiatives for a client in Fort Lauderdale, Florida. This Long-term Contract position focuses on…
Added 8 mins ago
Digital Retail/Senior Retail Media Manager
Skai
Seattle, WA
Advanced use of generative AI tools such as Claude to produce your own technical outputs, from reshaping data to reports, automations and custom agents. A software engineering background is…
Added 8 mins ago
Digital Retail/Senior Retail Media Manager
Skai
los angeles, CA
Advanced use of generative AI tools such as Claude to produce your own technical outputs, from reshaping data to reports, automations and custom agents. A software engineering background is…
Added 8 mins ago
CIS Chief Engineer
CIS MOA Management, LLC
United States
Develops and implements strategies for hotel engineering department that support achievement of the hotel’s goals
Added 9 mins ago
RH
Systems Engineer
Robert Half
Remote, United States
- $55 to $63 USD / hour
Robert Half is seeking an Interoperability Engineer to support a healthcare client based in Seattle, WA. This is a senior, hands-on role on a small team. You will design and validate the…
Added 9 mins ago
RH
Senior Administrative Assistant
Robert Half
Baltimore, MD
- $30.09 to $38 USD / hour
We are looking for an experienced Sr. Administrative Assistant to support department leaders, project staff, and technical teams in Maryland. This opportunity is ideal for someone who…
Added 9 mins ago
RH
Communications Administrative Assistant
Robert Half
Baltimore, MD
- $36.1 to $41.8 USD / hour
We are seeking a creative and detail-oriented Administrative Assistant to support our Communications Team with departmental communications, public information, community engagement and…
Added 11 mins ago
TM
Consumer Data Platform Analyst
Taylor Made Golf Company, Inc.
Carlsbad, CA
- $73,000 to $83,000 USD / year
Partner with Marketing, Data, and Engineering to align business needs with technical solutions, ensuring every audience use case ties back to a measurable marketing or consumer-experience…
Added 12 mins ago
PC
Civil Engineer 3 - Wastewater Utilities
Pierce County
Pierce County, WA
- $56.62 to $72.07 USD / hour
Provides leadership and direction to the professional and technical staff responsible for implementing a major engineering program; delegates authority to personnel commensurate with…
Added 13 mins ago
Senior Member of Technical Staff, Product Engineering
Pallet
NY · San Francisco, CA
Collaborate with the engineering team on architecture, product decisions, and technical direction
Added 13 mins ago
Senior Member of Technical Staff, Product Engineering
Pallet
San Francisco, CA · NY
Collaborate with the engineering team on architecture, product decisions, and technical direction
Added 17 mins ago
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Principal Core Infrastructure Engineer
Oracle
Austin, TX
- $114,600 to $234,600 USD / year
Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, or a related technical field, or equivalent professional experience.
Added 17 mins ago
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Program Manager 4
Oracle
Seattle, WA · Redwood City, CA
- $91,000 to $209,500 USD / year
Build trusted partnerships with senior engineering and business leaders to drive initiatives forward with confidence.
Added 19 mins ago
AC
Sales Coordinator
Aston Carter
Saint Paul, MN
- $24.04 to $28.85 USD / hour
We are seeking a customer-focused and detail-oriented Account Manager to support existing business-to-business (B2B) customer accounts through pricing, quoting, order management, and…
Added 20 mins ago
Water Plant Operator
Stafford County
Stafford, VA
Performs responsible and technical work in the operation, maintenance, and monitoring of a drinking water treatment facility in accordance with the Virginia Department of Health (VDH)…
Added 22 mins ago
Technical Feasibility Specialist - NAM RIS
Roche Diagnostics Corporation
United States
Customer technical engagement: Support DBM-led customer opportunities through technical discovery sessions, solution-design workshops, demonstrations, and architecture discussions; build…
Added 25 mins ago
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Accounting Manager
GITAI
Los Angeles, CA
- $105,000 to $145,000 USD / year
At our core is the space robotics technology that has defined GITAI from the beginning. A small, highly capable engineering team applies that foundation across satellite buses, in-orbit…
Added 26 mins ago
Senior Process Engineer
Actalent
San Diego, CA
…optimizes SMT manufacturing processes, and serves as a key technical resource for production operations and cross-functional…
Added 26 mins ago
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Manufacturing Test Engineer
Actalent
San Diego, CA
- $37 to $41 USD / hour
2+ years of related technical or test engineering experience.
Added 26 mins ago
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Electrical Engineer
Actalent
Benton Harbor, MI
- $40 to $48 USD / hour
1+ years of professional software engineering experience across the software development lifecycle, including requirements specifications, software design guidelines and coding standards,…

Cyera

Sr. Technical Support Engineer, FedRAMP

Creve Coeur, MO, United States

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Job details

Posting language: English

Original job description

Description

WHO WE ARE

Come join the company at the center of how the world adopts AI securely. Cyera’s mission is to give enterprises the confidence to embrace AI safely - deciding exactly what it can see and do as it reaches deeper into the business. We started by solving the hardest problem in data security: finding and securing data faster and more precisely than anyone thought possible. That foundation is now the essential AI trust infrastructure for the Fortune 1000. We’re hiring mission-driven talent to put those leaders at the center of our story.

THE OPPORTUNITY

As the Senior Technical Support Engineer for our Federal market, you serve as the final line of technical resolution for our most highly regulated FedRAMP and DoD customers. This role requires deep investigation and complex troubleshooting within rigid security boundaries. You will reproduce issues without violating data privacy controls, validate workarounds that align with NIST/FedRAMP frameworks, and drive escalation quality. By elevating our secure documentation and feeding operational insights back to engineering, you will directly ensure the reliability and continuous compliance of our federal offerings.

RESPONSIBILITIES:

Master complex technical challenges: Deep-dive into modern enterprise architectures across AI security, data discovery, classification, DLP workflows, and access analysis to solve high-stakes technical issues.
Drive complete technical ownership: Take full command of Support Tickets from initial discovery to resolution, acting as the primary technical authority and trusted advisor for our customers.
Engineer automation and internal tools: Write scripts and build custom diagnostic utilities to eliminate manual troubleshooting steps, streamline investigations, and scale team performance.
Drive product impact and cross-functional synergy: Partner with Product, Engineering, DevOps, and OCTO teams to feed real-world operational insights into the roadmap, deliver high-fidelity root cause analyses, and ensure efficient resolution of systemic platform issues.
Elevate documentation and knowledge standards: Scale institutional capability by architecting reusable runbooks and technical guides, while maintaining rigorous case management standards to ensure records remain accurate, actionable, and auditable.
Pioneer AI-driven support: Integrate modern AI tools and agents directly into daily troubleshooting workflows, refining custom prompts to continually accelerate case resolution and elevate support efficiency.
Champion customer success: Serve as a high-impact advocate for clients, managing relationships and representing the company with confidence when communicating with technical teams and executive stakeholders.

Requirements

REQUIRED QUALIFICATIONS:

Citizenship & Clearance (Non-Negotiable): Must be a U.S. Citizen. Must be able to successfully pass and maintain a federal background investigation (e.g., Public Trust) as required by federal agency customers.
Location (Non-Negotiable): Must physically reside and work within the Continental United States (CONUS). Offshore or OCONUS remote work is prohibited for this role.
Education: Bachelor's degree in Computer Science, Information Systems, Cybersecurity, Engineering, or a related technical field (or an Associate degree with equivalent practical experience).
Experience: 5+ years in technical support, escalation engineering, or customer-facing technical roles within SaaS or cybersecurity, with explicit experience supporting Federal, DoD, or FedRAMP-authorized environments.
FedRAMP & Compliance Domain Knowledge: Deep understanding of NIST SP 800-53 controls, FedRAMP Continuous Monitoring (ConMon), and strict SLA remediation timelines. Direct experience in data security ecosystems (DSPM, IAM, SIEM, CASB, CNAPP, CSPM, or DLP).
Government Cloud Infrastructure: Hands-on experience supporting enterprise government cloud platforms (AWS GovCloud, Azure Government, or Google Cloud for Government) and strictly enforced identity/authentication protocols (SSO, SAML, OAuth, SCIM, RBAC, MFA).
Certifications: Must hold a baseline security certification (e.g., CompTIA Security+ or equivalent DoD 8570 compliant certification) to prove foundational federal cybersecurity knowledge.
Advanced Troubleshooting & Auditing: Strong ability to analyze complex logs, inspect APIs, and write SQL queries. Must be able to troubleshoot and perform root-cause analysis (RCA) while strictly adhering to FedRAMP audit logging and data sovereignty boundaries.
Scripting & Automation (Immutable Environments): Hands-on experience with Python, Bash, or PowerShell for building custom diagnostic utilities, with an understanding of how to troubleshoot within rigid, version-controlled Federal environments without making undocumented manual changes.
Tooling & Federal SLAs: Direct experience managing high-stakes cases in enterprise platforms (Zendesk, ServiceNow, Jira, Salesforce). Demonstrated ability to prioritize high-volume workloads based on aggressive, federally mandated vulnerability and incident SLAs.
Execution & Communication: Exceptional written and verbal communication skills. Must be able to translate complex technical findings for government stakeholders, support engineering teams, and assist with technical narratives for System Security Plan (SSP) updates.
Availability: Willingness to participate in a scheduled on-call rotation (including evenings, weekends, or holidays) as federal business needs require.

COMPENSATION INFORMATION:

Compensation Range: $100,000-$130,000 The range represents total compensation, and may include incentive for sales roles, equity or benefits, as applicable. This compensation range represents Cyera’s good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and Cyera may ultimately pay more or less than the posted range. The final salary for this position will be determined in Cyera’s sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as well as the needs of Cyera’s business and other operational considerations. Final compensation will vary based on seniority and relevance of experience, location, and position requirements. This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors.

BENEFITS - Why Cyera?

Ability to work remotely, with office setup reimbursement
Competitive salary
Unlimited PTO
Paid holidays and sick time
Health, vision, and dental insurance
Life, short and long-term disability insurance

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