Jobs in the United States

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Added 9 mins ago
P
Engineering Lead, US
Parallel
NY
- $200,000 to $300,000 USD / year
- Team: a Forward Deployed Engineer and an AI engineer joining from Paris in 2027, then the engineers you hire as we grow.
Added 10 mins ago
Senior AI Engineer, Marketing
OPSWAT
Remote, United States
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the…
Added 10 mins ago
Senior AI Engineer, Marketing
OPSWAT
Tampa, FL
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the…
Added 14 mins ago
Senior Desktop Support Engineer
Robert Half
White Plains, NY
Description • Engineer and support Windows desktop and laptop environments.
Added 14 mins ago
RA
Lead Network Engineer
RWE Americas
White Plains, NY
- $127,000 to $171,000 USD / year
The Lead Network Engineer provides advanced technical leadership for the design, implementation, operation, and security of OT network infrastructure across multiple sites and geographies.
Added 15 mins ago
Associate Software Engineer
Highmark Health
Albany, NY
This job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. Responsible for…
Added 15 mins ago
Network Operations Engineer
Meta
Albany, NY
Change Management: Identify security & business continuity issues affecting the network and infrastructure at Meta and work with the team to implement effective changes. Provide feedback on…
Added 15 mins ago
Senior Telecom Engineer
Maximus
Albany, NY
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added 15 mins ago
Vice President, Cloud Platform Engineer
SitusAMC
Albany, NY
…Docker, Kubernetes, and familiar with Git development. The Engineer is expected to provide strategy and implement enterprise-scale automation for scalability, performance, security, and…
Added 15 mins ago
Director - Customer Response Engineering
Trellix
Albany, NY
10+ years in enterprise security or infrastructure across engineering, sustaining or escalation engineering, professional services, or advanced technical support.
Added 15 mins ago
Lead DevOps Engineer
Octus
NEW YORK, NY
Added 15 mins ago
AI Infrastructure Engineer
BlackRock
New York, NY
As an AI-Enabled Infrastructure and Systems Engineer, you will combine deep infrastructure expertise with modern software engineering practices to design, build, and operate the platforms…
Added 15 mins ago
AE
Sr Agentic AI Engineer - Core Platforms
American Express
New York, NY
- $123,000 to $215,250 USD / year
…for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues. We also…
Added 15 mins ago
Infrastructure Operations Engineer (IT Infrastructure Engineer 1) - Provisional (Repost)
CUNY
New York, NY
…decision, is responsible for the development of comprehensive infrastructure solutions. Engineer and operate mission critical infrastructure and be responsible for the access and protection…
Added 15 mins ago
AE
Senior Data Engineer - Amex Ads, Offers, and Dining Technology
American Express
New York, NY
- $123,000 to $215,250 USD / year
Familiarity with CI/CD pipelines, Git, Infrastructure as Code, and automated deployment practices.
Added 15 mins ago
Senior Product Security Engineer II - HashiCorp Security
IBM
New York, NY
…environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability…
Added 16 mins ago
Product Security Engineer II- HashiCorp Security
IBM
New York, NY
…environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability…
Added 16 mins ago
EG
Application Engineer, Building Management Systems (BMS)
EMCOR Group
New York, NY
- $90,000 to $120,000 USD / year
…improve building management for greater efficiency, comfort, and…
Added 16 mins ago
NL
High Performance Computing (HPC) AI Engineer
NYU Langone Medical Center
New York, NY
- $101,493.51 to $140,000 USD / year
The High Performance Computing (HPC) AI Engineer will leverage technical expertise to bridge the gap between traditional high-performance computing and modern artificial intelligence…
Added 16 mins ago
Senior Associate Software Engineer
Travelers Insurance Company
New York, NY
…InsuraMatch is seeking a versatile Senior Associate Software Engineer to support a variety of applications, systems, and platforms that provide acquisition targeting, retention modeling…
Added 16 mins ago
EG
Systems Engineer, Building Management Systems (BMS)
EMCOR Group
New York, NY
- $90,000 to $130,000 USD / year
…improve building management for greater efficiency, comfort, and…
Added 16 mins ago
MI
Resident Project Representative (RPR) - Aviation Construction
McFarland-Johnson, Inc
Binghamton, NY
- $50 to $60 USD / hour
AtMcFarland Johnson (MJ),we're more than infrastructure consultants - we area 100% employee-owned firmwith 80 years of commitment to delivering innovative planning, engineering design,…
Added 21 mins ago
Principal Mechanical Engineer
E3 Federal Solutions, LLC
Ayer, MA
QinetiQ US's dedicated experts in defense, aerospace, security, and related fields all work together to explore new ways of protecting the American Warfighter, Security Forces, and Allies.…
Added 28 mins ago
SS
Cyber Architect and Integration Lead (SDIN)
Stellar Solutions
Colorado Springs, CO
- $31,533 USD / year
…engineering solutions across commercial space and national security missions, from innovative new entrants to established space systems…
Added 28 mins ago
JL
M&E Operating Engineer
Jones Lang LaSalle
Broomfield, CO
- $92,000 to $96,000 USD / year
…conducts a routine and on-going operations of the Data Center infrastructure. Performs tests, rounds and analyzes data to ensure the proper functioning of departmental…

Cyera

Sr. Technical Support Engineer, FedRAMP

Creve Coeur, MO, United States

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Job details

Posting language: English

Original job description

Description

WHO WE ARE

Come join the company at the center of how the world adopts AI securely. Cyera’s mission is to give enterprises the confidence to embrace AI safely - deciding exactly what it can see and do as it reaches deeper into the business. We started by solving the hardest problem in data security: finding and securing data faster and more precisely than anyone thought possible. That foundation is now the essential AI trust infrastructure for the Fortune 1000. We’re hiring mission-driven talent to put those leaders at the center of our story.

THE OPPORTUNITY

As the Senior Technical Support Engineer for our Federal market, you serve as the final line of technical resolution for our most highly regulated FedRAMP and DoD customers. This role requires deep investigation and complex troubleshooting within rigid security boundaries. You will reproduce issues without violating data privacy controls, validate workarounds that align with NIST/FedRAMP frameworks, and drive escalation quality. By elevating our secure documentation and feeding operational insights back to engineering, you will directly ensure the reliability and continuous compliance of our federal offerings.

RESPONSIBILITIES:

Master complex technical challenges: Deep-dive into modern enterprise architectures across AI security, data discovery, classification, DLP workflows, and access analysis to solve high-stakes technical issues.
Drive complete technical ownership: Take full command of Support Tickets from initial discovery to resolution, acting as the primary technical authority and trusted advisor for our customers.
Engineer automation and internal tools: Write scripts and build custom diagnostic utilities to eliminate manual troubleshooting steps, streamline investigations, and scale team performance.
Drive product impact and cross-functional synergy: Partner with Product, Engineering, DevOps, and OCTO teams to feed real-world operational insights into the roadmap, deliver high-fidelity root cause analyses, and ensure efficient resolution of systemic platform issues.
Elevate documentation and knowledge standards: Scale institutional capability by architecting reusable runbooks and technical guides, while maintaining rigorous case management standards to ensure records remain accurate, actionable, and auditable.
Pioneer AI-driven support: Integrate modern AI tools and agents directly into daily troubleshooting workflows, refining custom prompts to continually accelerate case resolution and elevate support efficiency.
Champion customer success: Serve as a high-impact advocate for clients, managing relationships and representing the company with confidence when communicating with technical teams and executive stakeholders.

Requirements

REQUIRED QUALIFICATIONS:

Citizenship & Clearance (Non-Negotiable): Must be a U.S. Citizen. Must be able to successfully pass and maintain a federal background investigation (e.g., Public Trust) as required by federal agency customers.
Location (Non-Negotiable): Must physically reside and work within the Continental United States (CONUS). Offshore or OCONUS remote work is prohibited for this role.
Education: Bachelor's degree in Computer Science, Information Systems, Cybersecurity, Engineering, or a related technical field (or an Associate degree with equivalent practical experience).
Experience: 5+ years in technical support, escalation engineering, or customer-facing technical roles within SaaS or cybersecurity, with explicit experience supporting Federal, DoD, or FedRAMP-authorized environments.
FedRAMP & Compliance Domain Knowledge: Deep understanding of NIST SP 800-53 controls, FedRAMP Continuous Monitoring (ConMon), and strict SLA remediation timelines. Direct experience in data security ecosystems (DSPM, IAM, SIEM, CASB, CNAPP, CSPM, or DLP).
Government Cloud Infrastructure: Hands-on experience supporting enterprise government cloud platforms (AWS GovCloud, Azure Government, or Google Cloud for Government) and strictly enforced identity/authentication protocols (SSO, SAML, OAuth, SCIM, RBAC, MFA).
Certifications: Must hold a baseline security certification (e.g., CompTIA Security+ or equivalent DoD 8570 compliant certification) to prove foundational federal cybersecurity knowledge.
Advanced Troubleshooting & Auditing: Strong ability to analyze complex logs, inspect APIs, and write SQL queries. Must be able to troubleshoot and perform root-cause analysis (RCA) while strictly adhering to FedRAMP audit logging and data sovereignty boundaries.
Scripting & Automation (Immutable Environments): Hands-on experience with Python, Bash, or PowerShell for building custom diagnostic utilities, with an understanding of how to troubleshoot within rigid, version-controlled Federal environments without making undocumented manual changes.
Tooling & Federal SLAs: Direct experience managing high-stakes cases in enterprise platforms (Zendesk, ServiceNow, Jira, Salesforce). Demonstrated ability to prioritize high-volume workloads based on aggressive, federally mandated vulnerability and incident SLAs.
Execution & Communication: Exceptional written and verbal communication skills. Must be able to translate complex technical findings for government stakeholders, support engineering teams, and assist with technical narratives for System Security Plan (SSP) updates.
Availability: Willingness to participate in a scheduled on-call rotation (including evenings, weekends, or holidays) as federal business needs require.

COMPENSATION INFORMATION:

Compensation Range: $100,000-$130,000 The range represents total compensation, and may include incentive for sales roles, equity or benefits, as applicable. This compensation range represents Cyera’s good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and Cyera may ultimately pay more or less than the posted range. The final salary for this position will be determined in Cyera’s sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as well as the needs of Cyera’s business and other operational considerations. Final compensation will vary based on seniority and relevance of experience, location, and position requirements. This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors.

BENEFITS - Why Cyera?

Ability to work remotely, with office setup reimbursement
Competitive salary
Unlimited PTO
Paid holidays and sick time
Health, vision, and dental insurance
Life, short and long-term disability insurance

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