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Distribution Center Superivsor PM Week Day
Victoria's Secret & Co
Columbus, OH
…business success and customer experience through enabling top associate performance and operational results. Casts a positive shadow as a leader; by consistently demonstrating and…
Added 1 min ago
TC
Retail Truck Unloader - Early Mornings
TJX Companies
Traverse City, MI
- $15 to $15.5 USD / hour
…maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in…
Added 1 min ago
TC
Reatil Seasonal Cashier/Sales Associate 5pm to 10pm
TJX Companies
Dallas, TX
- $13 to $13.5 USD / hour
…maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in…
Added 1 min ago
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Merchandise Associate
TJX Companies
Orangeburg, SC
- $12.5 to $13 USD / hour
…maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in…
Added 1 min ago
TC
Retail merchandise associate
TJX Companies
Silverdale, WA
- $17.13 to $27.2 USD / hour
…maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in…
Added 1 min ago
TC
Merchandise Associate
TJX Companies
Watertown, NY
- $16 to $16.5 USD / hour
…maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in…
Added 1 min ago
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Retail Associate
TJX Companies
San Diego, CA
- $17.75 to $18.25 USD / hour
…maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in…
Added 1 min ago
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Merchandise Associate
TJX Companies
Danville, KY
- $12 to $12.5 USD / hour
…maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in…
Added 1 min ago
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Temp Merchandise Associate Part Time
TJX Companies
Mount Pleasant, TX
- $13 to $13.5 USD / hour
- Part-time
…maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in…
Added 1 min ago
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Merchandise Associate
TJX Companies
Glendale, CA
- $16.9 to $17.4 USD / hour
…maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in…
Added 1 min ago
TC
Seasonal PT Merchandise/Cashier Associate
TJX Companies
Commack, NY
- $17 to $17.5 USD / hour
…maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in…
Added 1 min ago
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Seasonal Retail Merchandise Associate
TJX Companies
Redmond, OR
- $15.55 to $16.05 USD / hour
…maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in…
Added 1 min ago
TC
Retail Seasonal Back Room Processing Associate 7am to 3pm
TJX Companies
Dallas, TX
- $13 to $13.5 USD / hour
…maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in…
Added 1 min ago
TC
Retail Seasonal Merchandise Stock Replenishment 7am to 3pm
TJX Companies
Dallas, TX
- $13 to $13.5 USD / hour
…maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in…
Added 1 min ago
TC
Seasonal Retail Merchandise Associate
TJX Companies
Traverse City, MI
- $15 to $15.5 USD / hour
…maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in…
Added 1 min ago
TC
Part Time Retail Associate
TJX Companies
Jacksonville, FL
- $15 to $15.5 USD / hour
- Part-time
…maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in…
Added 1 min ago
TC
Retail Merchandise Associate
TJX Companies
Phoenix, AZ
- $15.15 to $15.65 USD / hour
…maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in…
Added 1 min ago
INVENTORY CONTROL MANAGER
SBH
Justin, TX
Establishes and maintains operational controls, auditing programs, and standard operating procedures to support distribution center performance. Reports directly to the Senior Director,…
Added 2 mins ago
Executive Director, Regional Engagement
University of Notre Dame
Notre Dame, IN
We are seeking a strategic operational leader to serve as Executive Director, Regional Engagement. Reporting directly to the Associate Vice President for AI Strategy and Regional…
Added 2 mins ago
RH
Veterinary Technician Supervisor (Specialty) - Shreiber School of Veterinary Medicine of Rowan University
Rowan HR
Glassboro, NJ
- $78,000 to $88,000 USD / year
…performance, training progression, clinical standards, and operational consistency for their section while coordinating closely with the Veterinary Technician Manager and the Director of…
Added 2 mins ago
WI
Senior, Data Analyst
Walmart Inc.
United States
- $80,000 to $155,000 USD / year
…stakeholders to identify data sources, ensure data integrity, and support strategic decision-making through clear, impactful communication. Your expertise will drive improvements in…
Added 3 mins ago
CF
Sales Associate
Camarillo Fitness Management Holdings LLC
Hilton Head Island, SC
- $13 to $15 USD / hour
Support referral generation, local partnerships, community events, and grassroots outreach to build awareness and develop new membership leads
Added 3 mins ago
CF
Sales Associate
Camarillo Fitness Management Holdings LLC
Mt Pleasant, SC
- $13 to $15 USD / hour
Support referral generation, local partnerships, community events, and grassroots outreach to build awareness and develop new membership leads
Added 3 mins ago
CF
Sales Associate
Camarillo Fitness Management Holdings LLC
Myrtle Beach, SC
- $13 to $15 USD / hour
Support referral generation, local partnerships, community events, and grassroots outreach to build awareness and develop new membership leads
Added 3 mins ago
CF
Sales Associate
Camarillo Fitness Management Holdings LLC
Summerville, SC
- $12 to $15 USD / hour
Support referral generation, local partnerships, community events, and grassroots outreach to build awareness and develop new membership leads

Cyera

Sr. Technical Support Engineer, FedRAMP

Plano, TX, United States

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Job details

Posting language: English

Original job description

Description

WHO WE ARE

Come join the company at the center of how the world adopts AI securely. Cyera’s mission is to give enterprises the confidence to embrace AI safely - deciding exactly what it can see and do as it reaches deeper into the business. We started by solving the hardest problem in data security: finding and securing data faster and more precisely than anyone thought possible. That foundation is now the essential AI trust infrastructure for the Fortune 1000. We’re hiring mission-driven talent to put those leaders at the center of our story.

THE OPPORTUNITY

As the Senior Technical Support Engineer for our Federal market, you serve as the final line of technical resolution for our most highly regulated FedRAMP and DoD customers. This role requires deep investigation and complex troubleshooting within rigid security boundaries. You will reproduce issues without violating data privacy controls, validate workarounds that align with NIST/FedRAMP frameworks, and drive escalation quality. By elevating our secure documentation and feeding operational insights back to engineering, you will directly ensure the reliability and continuous compliance of our federal offerings.

RESPONSIBILITIES:

Master complex technical challenges: Deep-dive into modern enterprise architectures across AI security, data discovery, classification, DLP workflows, and access analysis to solve high-stakes technical issues.
Drive complete technical ownership: Take full command of Support Tickets from initial discovery to resolution, acting as the primary technical authority and trusted advisor for our customers.
Engineer automation and internal tools: Write scripts and build custom diagnostic utilities to eliminate manual troubleshooting steps, streamline investigations, and scale team performance.
Drive product impact and cross-functional synergy: Partner with Product, Engineering, DevOps, and OCTO teams to feed real-world operational insights into the roadmap, deliver high-fidelity root cause analyses, and ensure efficient resolution of systemic platform issues.
Elevate documentation and knowledge standards: Scale institutional capability by architecting reusable runbooks and technical guides, while maintaining rigorous case management standards to ensure records remain accurate, actionable, and auditable.
Pioneer AI-driven support: Integrate modern AI tools and agents directly into daily troubleshooting workflows, refining custom prompts to continually accelerate case resolution and elevate support efficiency.
Champion customer success: Serve as a high-impact advocate for clients, managing relationships and representing the company with confidence when communicating with technical teams and executive stakeholders.

Requirements

REQUIRED QUALIFICATIONS:

Citizenship & Clearance (Non-Negotiable): Must be a U.S. Citizen. Must be able to successfully pass and maintain a federal background investigation (e.g., Public Trust) as required by federal agency customers.
Location (Non-Negotiable): Must physically reside and work within the Continental United States (CONUS). Offshore or OCONUS remote work is prohibited for this role.
Education: Bachelor's degree in Computer Science, Information Systems, Cybersecurity, Engineering, or a related technical field (or an Associate degree with equivalent practical experience).
Experience: 5+ years in technical support, escalation engineering, or customer-facing technical roles within SaaS or cybersecurity, with explicit experience supporting Federal, DoD, or FedRAMP-authorized environments.
FedRAMP & Compliance Domain Knowledge: Deep understanding of NIST SP 800-53 controls, FedRAMP Continuous Monitoring (ConMon), and strict SLA remediation timelines. Direct experience in data security ecosystems (DSPM, IAM, SIEM, CASB, CNAPP, CSPM, or DLP).
Government Cloud Infrastructure: Hands-on experience supporting enterprise government cloud platforms (AWS GovCloud, Azure Government, or Google Cloud for Government) and strictly enforced identity/authentication protocols (SSO, SAML, OAuth, SCIM, RBAC, MFA).
Certifications: Must hold a baseline security certification (e.g., CompTIA Security+ or equivalent DoD 8570 compliant certification) to prove foundational federal cybersecurity knowledge.
Advanced Troubleshooting & Auditing: Strong ability to analyze complex logs, inspect APIs, and write SQL queries. Must be able to troubleshoot and perform root-cause analysis (RCA) while strictly adhering to FedRAMP audit logging and data sovereignty boundaries.
Scripting & Automation (Immutable Environments): Hands-on experience with Python, Bash, or PowerShell for building custom diagnostic utilities, with an understanding of how to troubleshoot within rigid, version-controlled Federal environments without making undocumented manual changes.
Tooling & Federal SLAs: Direct experience managing high-stakes cases in enterprise platforms (Zendesk, ServiceNow, Jira, Salesforce). Demonstrated ability to prioritize high-volume workloads based on aggressive, federally mandated vulnerability and incident SLAs.
Execution & Communication: Exceptional written and verbal communication skills. Must be able to translate complex technical findings for government stakeholders, support engineering teams, and assist with technical narratives for System Security Plan (SSP) updates.
Availability: Willingness to participate in a scheduled on-call rotation (including evenings, weekends, or holidays) as federal business needs require.

COMPENSATION INFORMATION:

Compensation Range: $100,000-$130,000 The range represents total compensation, and may include incentive for sales roles, equity or benefits, as applicable. This compensation range represents Cyera’s good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and Cyera may ultimately pay more or less than the posted range. The final salary for this position will be determined in Cyera’s sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as well as the needs of Cyera’s business and other operational considerations. Final compensation will vary based on seniority and relevance of experience, location, and position requirements. This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors.

BENEFITS - Why Cyera?

Ability to work remotely, with office setup reimbursement
Competitive salary
Unlimited PTO
Paid holidays and sick time
Health, vision, and dental insurance
Life, short and long-term disability insurance

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More about this job

Skills

Technical support
Troubleshooting
Documentation
Regulatory compliance
Case management
Computer science
Cybersecurity
Apply information security policies
Identity and access management
AWS
Microsoft Azure
Google Cloud
SAML
Security+
Auditing
SQL
Troubleshoot
Root cause analysis
Python
Bash
Microsoft PowerShell
Zendesk
ServiceNow
Jira
Salesforce
Communication skills
SSP

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