Jobs in the United States

25+ jobs

Save this search

Added 19 mins ago
Senior Security GRC Engineer, AI & Automation
American Express Global Business Travel
Jefferson City, MO
AmexGBT's Security GRC team is looking for a talented Senior Security GRC Engineer to design, build, and scale automation and AI-driven solutions that modernize our governance, risk, and…
Added 23 mins ago
EG
Cloud Engineer
Eliassen Group
Pierre, SD
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 27 mins ago
Senior Full Stack Developer, Agentic Engineering
FullBloom
Statewide, PA
This role is hired to build agent-first. The Senior Full-Stack Developer, Agentic Engineer is a founding member of a small, new engineering squad building the next generation of…
Added 30 mins ago
Software Engineer Consultant - Salesforce (Remote - NC, AZ, TX)
First Citizens Bank
Raleigh, NC · Phoenix, AZ · Austin, TX
Join a team driving the evolution of a large-scale Consumer Lending Platform on Salesforce supporting critical business operations and enterprise integrations.
Added 41 mins ago
Fellow, Agentic AI Software
Advanced Micro Devices, Inc
Austin, TX
AMD is seeking a hands-on Fellow Agentic AI Software Engineer to identify, build and prove new AI software opportunities, and to keep our organization at the leading edge of agentic…
Added 41 mins ago
Principal Software Engineer, Agentic AI
Advanced Micro Devices, Inc
Austin, TX
AMD is seeking a Principal Software Engineer, Agentic AI to rapidly build and prove new AI software opportunities, and to help our organization stay at the leading edge of agentic software…
Added 1 hour ago
EG
Cloud Engineer
Eliassen Group
Augusta, ME
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 1 hour ago
Corporate Sales Engineer, Customer Sales (Remote)
CrowdStrike
Jefferson City, MO
…redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is…
Added 1 hour ago
EG
Cloud Engineer
Eliassen Group
Helena, MT
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 1 hour ago
Databricks Engineer
CGI Technologies and Solutions, Inc.
Lafayette, LA
We CGI is seeking an experienced Databricks Engineer to join our AI Cloud Engineering (ACE) Practice. Team members will deliver POCs, pilots, and production solutions while supporting…
Added 1 hour ago
EG
Cloud Engineer
Eliassen Group
Baton Rouge, LA
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 1 hour ago
EG
Cloud Engineer
Eliassen Group
Des Moines, IA
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 1 hour ago
Principal Cybersecurity Incident Response Engineer
Wells Fargo
CHANDLER, AZ
Wells Fargo is seeking a Principal Engineer in Technology as part of Cybersecurity. Learn more about the career areas and lines of business at wellsfargojobs.com.
Added 1 hour ago
C
GCP data Engineer
Cognizant
Phoenix, AZ
- $100,000 to $120,000 USD / year
Cognizant is seeking an experienced Knowledge Graph Data Engineer to build and operate the connectivity, profiling, and graph/search foundation that powers enterprise ontology and knowledge…
Added 1 hour ago
EG
Cloud Engineer
Eliassen Group
Phoenix, AZ
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 1 hour ago
Data Engineer (BigQuery)
Northramp LLC
Washington, DC
Northramp is seeking a Data Engineer (BigQuery) to join the team supporting a mission-critical effort to consolidate, modernize, and operate our client's enterprise cloud services across…
Added 1 hour ago
Data Engineer (BigQuery)
Northramp LLC
Reston, VA
Northramp is seeking a Data Engineer (BigQuery) to join the team supporting a mission-critical effort to consolidate, modernize, and operate our client's enterprise cloud services across…
Added 1 hour ago
Data Engineer (BigQuery)
Northramp LLC
Bethesda, MD
Northramp is seeking a Data Engineer (BigQuery) to join the team supporting a mission-critical effort to consolidate, modernize, and operate our client's enterprise cloud services across…
Added 1 hour ago
Software Engineer, AI Products - MCP Manager
Usercentrics
NY · New York, NY
As a Software Engineer on the MCP Manager team, you will build the features customers use to govern their AI agents, such as gateway configuration, identity and access policies, and audit…
Added 1 hour ago
Customer Success Manager, AI Products - MCP Manager
Usercentrics
NY · New York, NY
…Manager (MCPM) is our newest product: a governance and management platform for Model Context Protocol (MCP), the emerging standard that connects AI agents to business systems like…
Added 1 hour ago
Senior Product Engineer, Internal Tools
CALPAK
Gardena, CA
CALPAK is seeking an experienced Senior Product Engineer to lead the development of our internal tools and systems. Serving as both product manager and senior engineer, this role will…
Added 1 hour ago
Senior Full Stack Engineer
Foresight Works Ltd
NY · New York, NY
We're looking for a Senior Full Stack Engineer to help build the core platform and product of Foresight.
Added 1 hour ago
Senior Full Stack Engineer
Foresight Works Ltd
San Francisco, CA
We're looking for a Senior Full Stack Engineer to help build the core platform and product of Foresight.
Added 1 hour ago
Software Engineer (AI Agents)
Fluent, LLC
NY · New York, NY
Fluent is hiring its first dedicated AI Engineer. Over the past year, AI at Fluent has moved from pilots to production: a service desk agent that closes tickets without a human touch, a…
Added 1 hour ago
Senior Platform Engineer
Foresight Works Ltd
NY · New York, NY
We're looking for a Senior Platform Engineer to build the cloud foundation that Foresight runs on.

Cyera

Sr. Technical Support Engineer, FedRAMP

Plano, TX, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English

Original job description

Description

WHO WE ARE

Come join the company at the center of how the world adopts AI securely. Cyera’s mission is to give enterprises the confidence to embrace AI safely - deciding exactly what it can see and do as it reaches deeper into the business. We started by solving the hardest problem in data security: finding and securing data faster and more precisely than anyone thought possible. That foundation is now the essential AI trust infrastructure for the Fortune 1000. We’re hiring mission-driven talent to put those leaders at the center of our story.

THE OPPORTUNITY

As the Senior Technical Support Engineer for our Federal market, you serve as the final line of technical resolution for our most highly regulated FedRAMP and DoD customers. This role requires deep investigation and complex troubleshooting within rigid security boundaries. You will reproduce issues without violating data privacy controls, validate workarounds that align with NIST/FedRAMP frameworks, and drive escalation quality. By elevating our secure documentation and feeding operational insights back to engineering, you will directly ensure the reliability and continuous compliance of our federal offerings.

RESPONSIBILITIES:

Master complex technical challenges: Deep-dive into modern enterprise architectures across AI security, data discovery, classification, DLP workflows, and access analysis to solve high-stakes technical issues.
Drive complete technical ownership: Take full command of Support Tickets from initial discovery to resolution, acting as the primary technical authority and trusted advisor for our customers.
Engineer automation and internal tools: Write scripts and build custom diagnostic utilities to eliminate manual troubleshooting steps, streamline investigations, and scale team performance.
Drive product impact and cross-functional synergy: Partner with Product, Engineering, DevOps, and OCTO teams to feed real-world operational insights into the roadmap, deliver high-fidelity root cause analyses, and ensure efficient resolution of systemic platform issues.
Elevate documentation and knowledge standards: Scale institutional capability by architecting reusable runbooks and technical guides, while maintaining rigorous case management standards to ensure records remain accurate, actionable, and auditable.
Pioneer AI-driven support: Integrate modern AI tools and agents directly into daily troubleshooting workflows, refining custom prompts to continually accelerate case resolution and elevate support efficiency.
Champion customer success: Serve as a high-impact advocate for clients, managing relationships and representing the company with confidence when communicating with technical teams and executive stakeholders.

Requirements

REQUIRED QUALIFICATIONS:

Citizenship & Clearance (Non-Negotiable): Must be a U.S. Citizen. Must be able to successfully pass and maintain a federal background investigation (e.g., Public Trust) as required by federal agency customers.
Location (Non-Negotiable): Must physically reside and work within the Continental United States (CONUS). Offshore or OCONUS remote work is prohibited for this role.
Education: Bachelor's degree in Computer Science, Information Systems, Cybersecurity, Engineering, or a related technical field (or an Associate degree with equivalent practical experience).
Experience: 5+ years in technical support, escalation engineering, or customer-facing technical roles within SaaS or cybersecurity, with explicit experience supporting Federal, DoD, or FedRAMP-authorized environments.
FedRAMP & Compliance Domain Knowledge: Deep understanding of NIST SP 800-53 controls, FedRAMP Continuous Monitoring (ConMon), and strict SLA remediation timelines. Direct experience in data security ecosystems (DSPM, IAM, SIEM, CASB, CNAPP, CSPM, or DLP).
Government Cloud Infrastructure: Hands-on experience supporting enterprise government cloud platforms (AWS GovCloud, Azure Government, or Google Cloud for Government) and strictly enforced identity/authentication protocols (SSO, SAML, OAuth, SCIM, RBAC, MFA).
Certifications: Must hold a baseline security certification (e.g., CompTIA Security+ or equivalent DoD 8570 compliant certification) to prove foundational federal cybersecurity knowledge.
Advanced Troubleshooting & Auditing: Strong ability to analyze complex logs, inspect APIs, and write SQL queries. Must be able to troubleshoot and perform root-cause analysis (RCA) while strictly adhering to FedRAMP audit logging and data sovereignty boundaries.
Scripting & Automation (Immutable Environments): Hands-on experience with Python, Bash, or PowerShell for building custom diagnostic utilities, with an understanding of how to troubleshoot within rigid, version-controlled Federal environments without making undocumented manual changes.
Tooling & Federal SLAs: Direct experience managing high-stakes cases in enterprise platforms (Zendesk, ServiceNow, Jira, Salesforce). Demonstrated ability to prioritize high-volume workloads based on aggressive, federally mandated vulnerability and incident SLAs.
Execution & Communication: Exceptional written and verbal communication skills. Must be able to translate complex technical findings for government stakeholders, support engineering teams, and assist with technical narratives for System Security Plan (SSP) updates.
Availability: Willingness to participate in a scheduled on-call rotation (including evenings, weekends, or holidays) as federal business needs require.

COMPENSATION INFORMATION:

Compensation Range: $100,000-$130,000 The range represents total compensation, and may include incentive for sales roles, equity or benefits, as applicable. This compensation range represents Cyera’s good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and Cyera may ultimately pay more or less than the posted range. The final salary for this position will be determined in Cyera’s sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as well as the needs of Cyera’s business and other operational considerations. Final compensation will vary based on seniority and relevance of experience, location, and position requirements. This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors.

BENEFITS - Why Cyera?

Ability to work remotely, with office setup reimbursement
Competitive salary
Unlimited PTO
Paid holidays and sick time
Health, vision, and dental insurance
Life, short and long-term disability insurance

Apply About employer

More about this job

Skills

Technical support
Troubleshooting
Documentation
Regulatory compliance
Case management
Computer science
Cybersecurity
Apply information security policies
Identity and access management
AWS
Microsoft Azure
Google Cloud
SAML
Security+
Auditing
SQL
Troubleshoot
Root cause analysis
Python
Bash
Microsoft PowerShell
Zendesk
ServiceNow
Jira
Salesforce
Communication skills
SSP

Report this job