Jobs in the United States

25+ jobs

Save this search

Added just now
FA
Aviation Safety Assistant
Federal Aviation Administration
Memphis, TN
- $38,791 to $56,039 USD / year
Processes FAA issued airman certificates such as ground instructor, flight instructor, mechanic, repairman, and flight engineer.
Added just now
VH
Supervisory Healthcare Engineer
Veterans Health Administration
Kings, NY
- $174,922 to $227,406 USD / year
The Facilities Management team is seeking a qualified Supervisory Healthcare Engineer to join their team at the Brooklyn VA Medical Center. Healthcare Engineers provide for a safe,…
Added 1 min ago
Lead Transmission Line Engineer - Remote
ICF
Kansas City, MO
We are seeking a Lead Transmission Line Engineer to support and advance our growing transmission engineering practice. In this role, you will provide senior‑level technical expertise, lead…
Added 2 mins ago
Principal Engineer Software (Idira IGA)
Palo Alto Networks
Needham Heights, MA
Security & Identity Specialization: Working knowledge of Identity & Access Management (IAM), PAM, IGA, and robust secrets management for security-centric products.
Added 2 mins ago
Principal Engineer Software (IGA platform)
Palo Alto Networks
Needham Heights, MA
Security & Identity Specialization: Working knowledge of Identity & Access Management (IAM), PAM, IGA, and robust secrets management for security-centric products.
Added 2 mins ago
Medical Instrument Technician (Anesthesia)
Veterans Affairs, Veterans Health Administration
West Roxbury, MA
Added 2 mins ago
JW
Senior Application Engineer-Electrical
Judd Wire Inc.
Turners Falls, MA
- $120,840 USD / year
Senior Application Engineer - Electrical Description Judd Wire Inc., a Sumitomo Electric Group company, is looking for a Senior Application Engineer - Aerospace for our Turners Falls, MA…
Added 2 mins ago
VN
Assistant Chief Operator - Wastewater
Veolia North America
Chatham, MA
- $39 to $41 USD / hour
…leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy…
Added 2 mins ago
Manufacturing Engineer 3 - 31037
Huntington Ingalls Industries
Pocasset, MA
Senior Manufacturing Engineer – Unmanned Underwater Vehicles (UUVs)
Added 2 mins ago
JW
Application Engineer-Electrical
Judd Wire Inc.
Turners Falls, MA
- $99,867.9 USD / year
Application Engineer - Electrical Description Judd Wire Inc., a Sumitomo Electric Group company, is looking for an Application Engineer - Electrical for our Turners Falls, MA office. This…
Added 2 mins ago
VN
Operator II
Veolia North America
Chatham, MA
- $29 to $32 USD / hour
…leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy…
Added 2 mins ago
Engineer V
General Atomics
Acton, MA
…Technology Products’ Systems Engineering Directorate for a Project Engineer to lead engineering and development of cutting-edge GA-EMS products and technologies. This position directly…
Added 3 mins ago
Sr Software Engineer (HashiCorp Vault)
IBM
LOWELL, MA
We're looking for a seasoned engineer to design, build, and operate HashiCorp Vault as a service. You'll be responsible for secure, highly available, and compliant secrets management…
Added 3 mins ago
Utilities Engineer
Sanofi Group
Framingham, MA
The Utilities Engineer serves as technical owner and subject-matter expert for critical utility and facility systems supporting the MA BioCampus. Systems may include HVAC, high-purity…
Added 3 mins ago
Utilities Energy
Sanofi Group
Framingham, MA
The Utilities Engineer serves as technical owner and subject-matter expert for critical utility and facility systems supporting the MA Bio Campus. Systems may include HVAC, high-purity…
Added 3 mins ago
Senior Equipment Process Engineer - Upstream
Sanofi Group
Framingham, MA
Job Title: Senior Equipment Process Engineer - Upstream
Added 3 mins ago
Senior Equipment Process Engineer- Upstream
Sanofi Group
Framingham, MA
Job Title : Senior Equipment Process Engineer- Upstream
Added 3 mins ago
Senior Equipment Process Engineer- Downstream
Sanofi Group
Framingham, MA
Job Title : Senior Equipment Process Engineer- Downstream
Added 3 mins ago
Senior Equipment Process Engineer- Downstream
Sanofi Group
Framingham, MA
Job Title: Senior Equipment Process Engineer- Downstream
Added 3 mins ago
Project Manager
Unistress Corporations
Pittsfield, MA
Overview: The complexity of this job is high with high attention to detail, organization and knowledge of all construction activities is essential. Some decisions are made from established…
Added 3 mins ago
Senior Geothermal Consultant Job Details | Black & Veatch Family of Companies
Black & Veatch
Burlington, MA
…of solutions focused on the asset lifecycle, including Asset Management & Operations & Maintenance, Infrastructure Technology, Cybersecuritysolutions, Planning and Transactions.In this role…
Added 3 mins ago
Northeast Tunnels Regional Practice Lead Job Details | Black & Veatch Family of Companies
Black & Veatch
Burlington, MA
Actively advances knowledge management of the enterprise and provides mentoring
Added 3 mins ago
Associate Software Engineer
Highmark Health
Boston, MA
Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, unit testing, code reviews, source…
Added 3 mins ago
Confluent - Senior Product Manager I - Cloud Gross Margin & Global Expansion
IBM
LOWELL, MA · Boston, MA
● Deep, hands-on knowledge of AWS, Google Cloud, and/or Azure billing and cost data (cost and usage reports, billing exports, cost management tooling), and of commitment instruments such as…
Added 3 mins ago
Structured Cabling Systems Telecom Project Lead
Jacobs
Boston, MA
At Jacobs our telecommunications project leads work on various projects as assigned by a Department Manager or Lead Engineer. This position will play a role in the entire design process…

Cyera

Sr. Technical Support Engineer, FedRAMP

Eugene, OR, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English

Original job description

Description

WHO WE ARE

Come join the company at the center of how the world adopts AI securely. Cyera’s mission is to give enterprises the confidence to embrace AI safely - deciding exactly what it can see and do as it reaches deeper into the business. We started by solving the hardest problem in data security: finding and securing data faster and more precisely than anyone thought possible. That foundation is now the essential AI trust infrastructure for the Fortune 1000. We’re hiring mission-driven talent to put those leaders at the center of our story.

THE OPPORTUNITY

As the Senior Technical Support Engineer for our Federal market, you serve as the final line of technical resolution for our most highly regulated FedRAMP and DoD customers. This role requires deep investigation and complex troubleshooting within rigid security boundaries. You will reproduce issues without violating data privacy controls, validate workarounds that align with NIST/FedRAMP frameworks, and drive escalation quality. By elevating our secure documentation and feeding operational insights back to engineering, you will directly ensure the reliability and continuous compliance of our federal offerings.

RESPONSIBILITIES:

Master complex technical challenges: Deep-dive into modern enterprise architectures across AI security, data discovery, classification, DLP workflows, and access analysis to solve high-stakes technical issues.
Drive complete technical ownership: Take full command of Support Tickets from initial discovery to resolution, acting as the primary technical authority and trusted advisor for our customers.
Engineer automation and internal tools: Write scripts and build custom diagnostic utilities to eliminate manual troubleshooting steps, streamline investigations, and scale team performance.
Drive product impact and cross-functional synergy: Partner with Product, Engineering, DevOps, and OCTO teams to feed real-world operational insights into the roadmap, deliver high-fidelity root cause analyses, and ensure efficient resolution of systemic platform issues.
Elevate documentation and knowledge standards: Scale institutional capability by architecting reusable runbooks and technical guides, while maintaining rigorous case management standards to ensure records remain accurate, actionable, and auditable.
Pioneer AI-driven support: Integrate modern AI tools and agents directly into daily troubleshooting workflows, refining custom prompts to continually accelerate case resolution and elevate support efficiency.
Champion customer success: Serve as a high-impact advocate for clients, managing relationships and representing the company with confidence when communicating with technical teams and executive stakeholders.

Requirements

REQUIRED QUALIFICATIONS:

Citizenship & Clearance (Non-Negotiable): Must be a U.S. Citizen. Must be able to successfully pass and maintain a federal background investigation (e.g., Public Trust) as required by federal agency customers.
Location (Non-Negotiable): Must physically reside and work within the Continental United States (CONUS). Offshore or OCONUS remote work is prohibited for this role.
Education: Bachelor's degree in Computer Science, Information Systems, Cybersecurity, Engineering, or a related technical field (or an Associate degree with equivalent practical experience).
Experience: 5+ years in technical support, escalation engineering, or customer-facing technical roles within SaaS or cybersecurity, with explicit experience supporting Federal, DoD, or FedRAMP-authorized environments.
FedRAMP & Compliance Domain Knowledge: Deep understanding of NIST SP 800-53 controls, FedRAMP Continuous Monitoring (ConMon), and strict SLA remediation timelines. Direct experience in data security ecosystems (DSPM, IAM, SIEM, CASB, CNAPP, CSPM, or DLP).
Government Cloud Infrastructure: Hands-on experience supporting enterprise government cloud platforms (AWS GovCloud, Azure Government, or Google Cloud for Government) and strictly enforced identity/authentication protocols (SSO, SAML, OAuth, SCIM, RBAC, MFA).
Certifications: Must hold a baseline security certification (e.g., CompTIA Security+ or equivalent DoD 8570 compliant certification) to prove foundational federal cybersecurity knowledge.
Advanced Troubleshooting & Auditing: Strong ability to analyze complex logs, inspect APIs, and write SQL queries. Must be able to troubleshoot and perform root-cause analysis (RCA) while strictly adhering to FedRAMP audit logging and data sovereignty boundaries.
Scripting & Automation (Immutable Environments): Hands-on experience with Python, Bash, or PowerShell for building custom diagnostic utilities, with an understanding of how to troubleshoot within rigid, version-controlled Federal environments without making undocumented manual changes.
Tooling & Federal SLAs: Direct experience managing high-stakes cases in enterprise platforms (Zendesk, ServiceNow, Jira, Salesforce). Demonstrated ability to prioritize high-volume workloads based on aggressive, federally mandated vulnerability and incident SLAs.
Execution & Communication: Exceptional written and verbal communication skills. Must be able to translate complex technical findings for government stakeholders, support engineering teams, and assist with technical narratives for System Security Plan (SSP) updates.
Availability: Willingness to participate in a scheduled on-call rotation (including evenings, weekends, or holidays) as federal business needs require.

COMPENSATION INFORMATION:

Compensation Range: $100,000-$130,000 The range represents total compensation, and may include incentive for sales roles, equity or benefits, as applicable. This compensation range represents Cyera’s good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and Cyera may ultimately pay more or less than the posted range. The final salary for this position will be determined in Cyera’s sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as well as the needs of Cyera’s business and other operational considerations. Final compensation will vary based on seniority and relevance of experience, location, and position requirements. This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors.

BENEFITS - Why Cyera?

Ability to work remotely, with office setup reimbursement
Competitive salary
Unlimited PTO
Paid holidays and sick time
Health, vision, and dental insurance
Life, short and long-term disability insurance

Apply About employer

Report this job