Jobs in the United States

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Added 1 min ago
Sr Eng Process Engineering
Ethicon Inc. Legal Entity
Memphis, TN
We are searching for the best talent for Sr Engineer Process Engineering
Added 1 min ago
Principal Automation Engineer Optical Inspection SME
Janssen Biotech, Inc. Legal Entity
Wilson, NC
Senior Automation Engineer will lead internal team members, suppliers, OEMs, system integrators, Digital/IT partners, automation-system owners, and cross-functional stakeholders to deliver…
Added 5 mins ago
AC
Data Engineer
Aston Carter
Dallas, TX
- $60 to $67 USD / hour
Job Title: Data EngineerJob DescriptionThe Data Engineer will play a key role in the continued development and modernization of the organizations data environment, with a focus on creating…
Added 6 mins ago
A
Principal Engineer
Actalent
Hanover, MD
- $155,000 to $185,000 USD / year
Work with PLC-based automation, sensors, and industrial control systems to ensure accurate control and monitoring of sterilization processes.
Added 6 mins ago
Sr. Application Infrastructure Engineer
Medtronic
Mounds View, MN
…technology. Medtronic is looking for an experienced infrastructure engineer to help build and run the cloud infrastructure behind the Affera Digital Platform, which is transforming cardiac…
Added 6 mins ago
Software Test Engineer I
Medtronic
Mounds View, MN
Medtronic is seeking a motivated and detail-oriented Software Test Engineer to join our Affera Mapping and Ablation System team. This role is essential in supporting the testing and quality…
Added 6 mins ago
Principal Supplier Quality Engineer
Medtronic
Mounds View, MN
The Principal Supplier Quality Engineer will lead quality activities for supplier transfers, providing Quality Assurance Engineering expertise across design transfer, manufacturing…
Added 6 mins ago
Senior Supplier Quality Engineer
Medtronic
Mounds View, MN
The Senior Supplier Quality Engineer will support the Global Supplier Quality Supplier Change Implementation function, with a focus on supplier transfers, component qualification, supplier…
Added 6 mins ago
Software Quality Engineer I
Medtronic
Mounds View, MN
…growth and cross-functional collaboration as we work together to engineer the…
Added 6 mins ago
Principal Application Infrastructure Engineer
Medtronic
Mounds View, MN
…technology. Medtronic is looking for an experienced infrastructure engineer to help build and run the cloud infrastructure behind the Affera Digital Platform, which is transforming cardiac…
Added 6 mins ago
Senior Financial Analyst
Medtronic
Fridley, MN
…growth and cross-functional collaboration as we work together to engineer the…
Added 7 mins ago
Senior Security GRC Engineer, AI & Automation
American Express Global Business Travel
Saint Paul, MN
AmexGBT’s Security GRC team is looking for a talented Senior Security GRC Engineer to design, build, and scale automation and AI-driven solutions that modernize our governance, risk, and…
Added 7 mins ago
Head of Forward Deployed Engineering
Bausch + Lomb
Saint Paul, MN
Bausch + Lomb is seeking a Head of Forward Deployed Engineer (FDE) to turn AI from pilots into production capability across B+L. This is a hands-on builder role embedded in manufacturing,…
Added 7 mins ago
Mechanical Engineer, Data Center Operations Engineering
Meta
Saint Paul, MN
Meta is seeking a Mechanical Engineer to join our Data Center Operations Engineering team. Our data centers are the foundation upon which our rapidly growing infrastructure efficiently…
Added 7 mins ago
Network Operations Engineer
Meta
Saint Paul, MN
Meta is seeking a Network Operations Engineer to join our Edge and Network Services (ENS) Foundation NetOps team. In this role, you will utilize your knowledge in hyperscale data center…
Added 7 mins ago
Enterprise Account Project Coordinator III (Remote, USA)
Medtronic
Minneapolis, MN
Added 7 mins ago
Senior Contract Manager, Enterprise Accounts - Minneapolis, MN
Medtronic
Fridley, MN · Minneapolis, MN
Added 7 mins ago
EG
Staff AI & Data Engineer – Databricks
Eliassen Group
Saint Paul, MN
- $80 to $90 USD / hour
Our client is seeking a highly experienced Staff AI & Data Engineer to design and build enterprise-grade data and AI solutions on Databricks. This hands-on role focuses on strengthening the…
Added 7 mins ago
EG
QA Automation Engineer
Eliassen Group
Saint Paul, MN
- $75 to $82 USD / hour
Experience as an Automation Engineer using tools such as Selenium with Java or similar.
Added 11 mins ago
Full-stack Engineer 4 (Manager, IC)
Capital One
Richmond, VA
Richmond, VA: $179,400 - $204,700 for Full-stack Engineer 4
Added 11 mins ago
Full-stack Engineer 5 (Sr Manager, IC)
Capital One
McLean, VA
McLean, VA: $229,900 - $262,400 for Full-stack Engineer 5
Added 12 mins ago
KC
Engr, Optical 3
KLA Corporation
Ann Arbor, MI
- $97,000 to $164,900 USD / year
…nine Centers of Excellence (CoEs) spanning disciplines like automation, motion control, sensors, platform design, and packaging. Each CoE contributes not only technical deliverables but…
Added 22 mins ago
Staff Software Engineer, AI/ML
Google
Mountain View, CA · New York, NY
Experience building developer tools to improve development velocity, code quality, or code health (e.g., CI/CD, compilers, test automation frameworks).
Added 26 mins ago
Staff Backend Software Engineer
Raydar
Seattle, WA
…architecture through production reliability. The role suits a senior engineer who has personally shipped backend systems and wants to shape how they are…
Added 26 mins ago
Principal Engineer - Agentic AI Engineering
Bank of America, National Association
United States
We are seeking a highly capable Agentic AI Engineering Principal Engineer to design, build, integrate, and support AI-enabled engineering capabilities embedded across the Software Delivery…

Cyera

Sr. Technical Support Engineer, FedRAMP

Eugene, OR, United States

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Job details

Posting language: English

Original job description

Description

WHO WE ARE

Come join the company at the center of how the world adopts AI securely. Cyera’s mission is to give enterprises the confidence to embrace AI safely - deciding exactly what it can see and do as it reaches deeper into the business. We started by solving the hardest problem in data security: finding and securing data faster and more precisely than anyone thought possible. That foundation is now the essential AI trust infrastructure for the Fortune 1000. We’re hiring mission-driven talent to put those leaders at the center of our story.

THE OPPORTUNITY

As the Senior Technical Support Engineer for our Federal market, you serve as the final line of technical resolution for our most highly regulated FedRAMP and DoD customers. This role requires deep investigation and complex troubleshooting within rigid security boundaries. You will reproduce issues without violating data privacy controls, validate workarounds that align with NIST/FedRAMP frameworks, and drive escalation quality. By elevating our secure documentation and feeding operational insights back to engineering, you will directly ensure the reliability and continuous compliance of our federal offerings.

RESPONSIBILITIES:

Master complex technical challenges: Deep-dive into modern enterprise architectures across AI security, data discovery, classification, DLP workflows, and access analysis to solve high-stakes technical issues.
Drive complete technical ownership: Take full command of Support Tickets from initial discovery to resolution, acting as the primary technical authority and trusted advisor for our customers.
Engineer automation and internal tools: Write scripts and build custom diagnostic utilities to eliminate manual troubleshooting steps, streamline investigations, and scale team performance.
Drive product impact and cross-functional synergy: Partner with Product, Engineering, DevOps, and OCTO teams to feed real-world operational insights into the roadmap, deliver high-fidelity root cause analyses, and ensure efficient resolution of systemic platform issues.
Elevate documentation and knowledge standards: Scale institutional capability by architecting reusable runbooks and technical guides, while maintaining rigorous case management standards to ensure records remain accurate, actionable, and auditable.
Pioneer AI-driven support: Integrate modern AI tools and agents directly into daily troubleshooting workflows, refining custom prompts to continually accelerate case resolution and elevate support efficiency.
Champion customer success: Serve as a high-impact advocate for clients, managing relationships and representing the company with confidence when communicating with technical teams and executive stakeholders.

Requirements

REQUIRED QUALIFICATIONS:

Citizenship & Clearance (Non-Negotiable): Must be a U.S. Citizen. Must be able to successfully pass and maintain a federal background investigation (e.g., Public Trust) as required by federal agency customers.
Location (Non-Negotiable): Must physically reside and work within the Continental United States (CONUS). Offshore or OCONUS remote work is prohibited for this role.
Education: Bachelor's degree in Computer Science, Information Systems, Cybersecurity, Engineering, or a related technical field (or an Associate degree with equivalent practical experience).
Experience: 5+ years in technical support, escalation engineering, or customer-facing technical roles within SaaS or cybersecurity, with explicit experience supporting Federal, DoD, or FedRAMP-authorized environments.
FedRAMP & Compliance Domain Knowledge: Deep understanding of NIST SP 800-53 controls, FedRAMP Continuous Monitoring (ConMon), and strict SLA remediation timelines. Direct experience in data security ecosystems (DSPM, IAM, SIEM, CASB, CNAPP, CSPM, or DLP).
Government Cloud Infrastructure: Hands-on experience supporting enterprise government cloud platforms (AWS GovCloud, Azure Government, or Google Cloud for Government) and strictly enforced identity/authentication protocols (SSO, SAML, OAuth, SCIM, RBAC, MFA).
Certifications: Must hold a baseline security certification (e.g., CompTIA Security+ or equivalent DoD 8570 compliant certification) to prove foundational federal cybersecurity knowledge.
Advanced Troubleshooting & Auditing: Strong ability to analyze complex logs, inspect APIs, and write SQL queries. Must be able to troubleshoot and perform root-cause analysis (RCA) while strictly adhering to FedRAMP audit logging and data sovereignty boundaries.
Scripting & Automation (Immutable Environments): Hands-on experience with Python, Bash, or PowerShell for building custom diagnostic utilities, with an understanding of how to troubleshoot within rigid, version-controlled Federal environments without making undocumented manual changes.
Tooling & Federal SLAs: Direct experience managing high-stakes cases in enterprise platforms (Zendesk, ServiceNow, Jira, Salesforce). Demonstrated ability to prioritize high-volume workloads based on aggressive, federally mandated vulnerability and incident SLAs.
Execution & Communication: Exceptional written and verbal communication skills. Must be able to translate complex technical findings for government stakeholders, support engineering teams, and assist with technical narratives for System Security Plan (SSP) updates.
Availability: Willingness to participate in a scheduled on-call rotation (including evenings, weekends, or holidays) as federal business needs require.

COMPENSATION INFORMATION:

Compensation Range: $100,000-$130,000 The range represents total compensation, and may include incentive for sales roles, equity or benefits, as applicable. This compensation range represents Cyera’s good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and Cyera may ultimately pay more or less than the posted range. The final salary for this position will be determined in Cyera’s sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as well as the needs of Cyera’s business and other operational considerations. Final compensation will vary based on seniority and relevance of experience, location, and position requirements. This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors.

BENEFITS - Why Cyera?

Ability to work remotely, with office setup reimbursement
Competitive salary
Unlimited PTO
Paid holidays and sick time
Health, vision, and dental insurance
Life, short and long-term disability insurance

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