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CYBERMAXX, LLC

Offer Manager

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

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Description

At CyberMaxx, we believe it is our duty to defend against those committed to wide-scale societal disruption through cyberattacks.

We help our customers reduce risk by tightly integrating MDR with offensive security, threat hunting, security research, and digital forensics and incident response (DFIR) to continually adapt to new and evolving threats. Our modern MDR (Managed Detection & Response) approach is tailored to the unique characteristics and risk factors of each customer, enabling us to take full ownership of the response process and, optionally, manage key security controls. By thinking like an adversary and defending like a guardian, we help our customers stay a step ahead of threat actors.

At CyberMaxx, we value humility, transparency, intellectual curiosity, and a customer first approach.

The Offer Manager defines new service offerings and owns the revenue and margin performance of CyberMaxx’s portfolio across MDR, offensive security and professional services. The role decides how each offer is packaged, priced and positioned, then stays accountable for it after launch, working mostly with Sales, Finance and Operations to keep the portfolio profitable and competitive.

What You’ll Do:

Offer definition and packaging

Define new services, service tiers, bundles, inclusions, exclusions and add-ons
Maintain service descriptions, SKUs and scope boundaries for each offer
Align offer scope with what Security Operations and Engineering can deliver at scale

Revenue and margin ownership

Own revenue and margin performance for each offer in the portfolio
Report attach rate, bookings, margin and churn by offer
Act on what the numbers show: adjust pricing, packaging or scope when an offer misses its margin or growth goals
Present portfolio performance and recommendations to leadership

Pricing and commercial model

Build and maintain pricing models, price books and discount guardrails with Finance
Model the cost to deliver each service and set target margin per offer
Review non-standard deal structures and pricing exceptions

Launch and post-launch ownership

Own offer readiness through the Launch stage of the Product Council lifecycle (NPI)
Own each offer after launch, working mostly with Sales, Finance and Operations to resolve pricing, scope and delivery issues
Deliver sales enablement: offer guides, pricing sheets, battlecards, FAQs and SOW language
Partner with Marketing on positioning and messaging
Manage offer transitions, migrations and end-of-life

Market and competitive analysis

Track competitor MDR and managed security offers, pricing and packaging
Gather input from Sales, Sales Engineering and Customer Success on win/loss and buyer needs
Recommend offer changes, new offers and retirements

Requirements:

5+ years in offer management, product marketing, product management or pricing
3+ years in cybersecurity, managed security services or B2B IT services
Working knowledge of MDR, SOC operations, EDR/XDR, SIEM and offensive security services
Experience building pricing models and margin analysis
Experience taking an offer from concept to launch with cross-functional teams
Strong written communication for sales collateral, service descriptions and executive briefings
Bachelor's degree in business, information systems or related field, or equivalent experience

Preferred Qualifications:

Experience at an MSSP, MDR provider or security vendor
Familiarity with Microsoft licensing
Experience with channel, TSD or partner pricing programs
Salesforce reporting experience
Experience integrating offer portfolios after a merger or acquisition
Pragmatic Institute or similar product/offer management certification

Some Of What We Offer

Flexible Paid Time Off
401k with a company match
Medical, Dental and Vision Coverage
Voluntary Short Term and Long-Term Disability
Employee Assistance Program with Mental Health Supplement
Voluntary Basic, Accidental, and other ancillary life insurance
Health Savings Account Contribution (with selection of a HDHP)
10 annual, paid holidays

CyberMaxx will consider all qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran or military status, age, genetic information, or other characteristics protected by federal, state, or local applicable law.

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