Groomer

Essential Duties and Responsibilities

· Consult with pet owners regarding grooming preferences and document service instructions.

· Bathe, dry, clip, style, brush, and groom dogs according to customer instructions and applicable breed standards.

· Perform appropriate ancillary services, such as nail trims, ear cleaning, teeth brushing, and gland expressions, within training and authorization.

· Assess pet behavior and condition, identify safety concerns, and decline or escalate unsafe services.

· Educate customers about grooming packages, add-on services, and appropriate retail products.

· Maintain accurate customer and pet service records and assist with scheduling.

· Clean and sanitize grooming equipment, salon areas, and shared spaces.

· Assist with store events and perform other related duties as assigned.

Qualifications and Competencies

· At least one year of grooming experience, excluding training, apprenticeship, or shadowing (per original description).

· Successful completion of required in-store training and ongoing professional development.

· Knowledge of grooming techniques, pet behavior, sanitation, customer service, and safety.

Work Schedule

Positions may be full-time or part-time based on staffing needs, except where a particular assignment specifies otherwise. Store operating hours: Monday–Saturday, 8:00 a.m.–7:00 p.m.; Sunday, 10:00 a.m.–6:00 p.m. Individual shifts vary; weekend availability is important. The store is generally closed on Christmas, New Year’s Day, Thanksgiving, Labor Day, Independence Day, and Memorial Day, but management may elect to open. Scheduling and any overtime are subject to business needs and applicable law.

Benefits

Full-time employees: company-provided PTO and medical benefits, subject to plan and policy eligibility. Part-time employees: paid leave as applicable under Colorado law and company policy. All eligible employees: non-matching 401(k) retirement plan and employee discount, subject to applicable plan terms. Colorado paid sick leave applies to eligible employees regardless of full-time or part-time status.

Physical Requirements and Work Environment

Extensive standing; frequent walking, bending, reaching, and movement throughout the workplace; ability to lift up to 50 pounds, with reasonable accommodation where required. Work occurs around animals and requires comfort in a pet-focused environment. Must be comfortable handling, lifting, and interacting with animals. Reasonable accommodations may be available to enable qualified individuals to perform essential functions.

Travel

Event participation may be required.

Additional Information

This description summarizes the role and is not an exhaustive list of duties. Duties and schedules may change based on business needs, consistent with applicable law. This description does not create a contract of employment. Compensation, paid leave, overtime, and benefits are administered under applicable law and governing company plans and policies.

Requirements

Physical Requirements and Work Environment

Extensive standing; frequent walking, bending, reaching, and movement throughout the workplace; ability to lift up to 50 pounds, with reasonable accommodation where required. Work occurs around animals and requires comfort in a pet-focused environment. Must be comfortable handling, lifting, and interacting with animals. Reasonable accommodations may be available to enable qualified individuals to perform essential functions.

Benefits

Benefits

Full-time employees: company-provided PTO and medical benefits, subject to plan and policy eligibility. Part-time employees: paid leave as applicable under Colorado law and company policy. All eligible employees: non-matching 401(k) retirement plan and employee discount, subject to applicable plan terms. Colorado paid sick leave applies to eligible employees regardless of full-time or part-time status.