Archived listing. The details below describe a past opening.
We’re building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Reporting to the Senior Manager, Strategic Planning, and working closely with the Executive Director, Communications Strategy and Operations, the ideal candidate will support strategic planning, operational effectiveness and colleague engagement across CVS Health Communications.
In this role, you will support the development, execution and measurement of Communications Strategy and Operations priorities, with an emphasis on colleague engagement. You’ll help advance programs informed by colleague feedback and anchored in professional development, belonging, role clarity and business acumen, while also contributing to strategic planning, operational excellence, measurement and other team initiatives.
Your ability to partner with and support senior executives and colleagues across the CVS Health enterprise, including key business functions such as Human Resources, Corporate Affairs and CVS Health business units (Aetna, Caremark, Pharmacy and Consumer Wellness and Health Care Delivery) to ensure alignment of strategies is critical to success in this position. You will apply strong project management, critical thinking, attention to detail and follow-through to coordinate plans and deliverables with colleagues, cross-functional teams and third-party vendors, as necessary.
This position can be based in Hartford, CT; Woonsocket, RI (headquarters); Wellesley, MA, New York, NY; Northbrook, IL; or Scottsdale, AZ. Other locations, including remote, will be considered for exemplary talent.
Primary Responsibilities
- Support the development and implementation of CVS Health Communications Strategy and Operations priorities, with an emphasis on a colleague engagement strategy anchored in professional development, belonging, role clarity and business acumen.
- Analyze colleague feedback, survey results and program performance to identify insights, recommend improvements and support the creation of action plans and roadmaps.
- Serve as a trusted communications partner to the Executive Director, Chief Communications Officer (CCO), Communications Strategy and Operations team, broader CVS Health Communications organization and key business leaders.
- Lead, plan and execute virtual town halls hosted by the Chief Communications Officer and “Let’s Learn About It” sessions, identifying facilitators, influencing content and executing run-of-show programming.
- Support the planning and coordination of in-person events, offsites and other strategic team initiatives in partnership with the broader Communications Strategy & Operations team.
- Coordinate recognition and colleague experience programs in partnership with Human Resources, including the quarterly Premier Award program.
- Partner with leaders and peers across Corporate Affairs, Human Resources and other enterprise teams to align strategic approaches, share best practices and strengthen organizational visibility.
- Monitor the evolving business and communications environment, bring forward relevant insights and recommend ways to adapt plans, processes and programs.
- Maintain critical organizational channels and resources, including the CVS Health Communications Teams site, Teams chat, organizational chart and distribution list, and support other operational needs as assigned.
Required Qualifications
- 1-3 years of communications, strategy, operations, colleague engagement or related experience supporting a large-scale organization.
- 1-3 years of experience using Microsoft 365 applications, including Outlook, Microsoft Teams, Word and PowerPoint.
- Excellent written and verbal communication skills, including the ability to distill complex information and communicate clearly and persuasively with internal and external audiences.
- Strong project management, planning and organizational skills, with attention to detail and the ability to keep deadlines, deliverables and stakeholders on track.
- Passion for developing and executing high-quality initiatives and programs that strengthen engagement, belonging, culture and organizational effectiveness.
- Self-starter who can work independently, manage multiple projects and priorities, and deliver in a fast-paced, high-pressure environment.
- Ability to build relationships, provide sound counsel and influence colleagues and leaders across levels of the organization.
- Strong collaboration skills with demonstrated ability to work effectively with internal and external parties.
- Executive presence and professionalism to work regularly with senior leaders and business owners.
- Strategic and analytical thinker with demonstrated ability to develop creative ideas, solve problems and support tactical execution without losing sight of the broader strategy.
- Technology-minded, with an interest in using AI and digital tools to improve productivity, strengthen communications and support AI enablement work as assigned.
- Willingness to travel, as needed, in support of business needs.
Preferred Qualifications
- Experience in the healthcare industry, corporate communications, strategic planning, measurement or colleague engagement is preferred.
Education
- Bachelor’s degree or equivalent work experience required.
Anticipated Weekly Hours 40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$43,888.00 - $102,081.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.