Jobs in the United States

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Added 1 min ago
Territory Manager Shaw Floors - NoVA
Shaw
Fairfax, VA · Leesburg, VA · Chantilly, VA · Centreville, VA
High-school diploma or GED and 1 year of sales experience required or an equivalent combination of education and experience · 8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM
Added 2 mins ago
Director of Business Development AWS
Palo Alto Networks, Inc.
United States
…ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right…
Added 3 mins ago
Talent Acquisition Partner
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Remote, United States
…across Colorado with technology, data, and resources that help people get the care they need, when and where they need it. If you're looking for a mission-driven organization where your…
Added 3 mins ago
M
Retail Fragrances Sales Support Associate - Prada/YSL, Staten Island - Full Time
Macy's
Staten Island, NY
- Full-time
Employee Assistance Program with mental health counseling and legal/financial advice
Added 3 mins ago
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Retail Fragrances Sales Support Associate - Coty, Cross County - Full Time
Macy's
Yonkers, NY
- Full-time
Employee Assistance Program with mental health counseling and legal/financial advice
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Retail Fragrances Sales Support Associate - Dior, Downey Stonewood Center - Full Time
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Employee Assistance Program with mental health counseling and legal/financial advice
Added 4 mins ago
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Senior Manager, Clinical Trials Strategy & Submissions
AbbVie
Florham Park, NJ
- $124,500 to $236,500 USD / year
The Clinical Trial Strategy & Submissions Senior Manager leads and develops a team of Specialists and Senior Specialists, providing global regulatory expertise and strategic direction for…
Added 4 mins ago
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Senior Manager, Clinical Trials Strategy & Submissions
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North Chicago, IL
- $124,500 to $236,500 USD / year
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Added 5 mins ago
Senior Project Manager - San Bernardino
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San Bernardino, CA
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Added 6 mins ago
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Clinical Nurse Educator - Emergency
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Salinas, CA
- $72.45 to $95 USD / hour
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Added 8 mins ago
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Residential Advocate - Fri-Mon Swing Shift - Clark Center Shelter
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- $25 USD / hour
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Added 8 mins ago
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Part-Time Sales Lead - Famous Footwear
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- Part-time
Employee Assistance Programs. Receive 24/7 access to a comprehensive suite of individual support options, including emotional support, work-life solutions, legal guidance, financial…
Added 8 mins ago
Volunteer Manager - Per Diem - Hospice
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Huntingdon, TN
…home health, hospice and community-based services that help people receive quality care where they feel most comfortable: at home. Rooted in personalized care, we support patients and…
Added 9 mins ago
Maintenance Shop Technician A-1
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Pacheco, CA
POSITION SUMMARY: With direct supervision from a Lead Technician, Fleet Maintenance Supervisor or Maintenance Manager, a Maintenance Technician A performs repair and maintenance work on…
Added 9 mins ago
IR
Housing Counseling Program Manager
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Remote, United States
- $60,000 to $75,000 USD / year
The Program Manager, Housing Counseling provides technical and administrative support for the development of network-wide Housing Counseling toolkits, curricula, guidelines, and Standard…
Added 10 mins ago
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Enterprise Software Implementation Specialist
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- $120,000 to $135,000 USD / year
…team, and they are willing to hold others accountable as well. People with trust issues and insecurity need not apply. No,…
Added 11 mins ago
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Summer Camp Director, Brentwood/Santa Monica (2027)
Galileo Learning
Brentwood/Santa Monica, CA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
Added 11 mins ago
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Summer Camp Director, Burbank (2027)
Galileo Learning
Burbank, CA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
Added 11 mins ago
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Summer Camp Director, Culver City (2027)
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Culver City, CA
- $23 to $25 USD / hour
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Added 11 mins ago
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Summer Camp Director, Westwood (2027)
Galileo Learning
Westwood, CA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
Added 11 mins ago
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Summer Camp Director, Claremont (2027)
Galileo Learning
Claremont, CA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
Added 11 mins ago
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Summer Camp Director, Thousand Oaks/Westlake Village (2027)
Galileo Learning
Thousand Oaks/Westlake Village, CA
- $23 to $25 USD / hour
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Added 11 mins ago
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Summer Camp Director, South Pasadena/San Marino (2027)
Galileo Learning
South Pasadena/San Marino, CA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
Added 11 mins ago
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Summer Camp Director, Carlsbad (2027)
Galileo Learning
Carlsbad, CA
- $23 to $25 USD / hour
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Summer Camp Director, Irvine (2027)
Galileo Learning
Irvine 1, CA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action

Closed listing

CVS Health

Sr Manager, Partner Relationship Manager

Remote, United States

$67,900.00 - $199,144.00

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $67,900.00 - $199,144.00
Experience: 7+ years of experience in vendor management, supplier governance, outsourcing operations, healthcare operations, procurement, or strategic sourcing.
Posting language: English
Posted: Nov 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

We’re building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Senior Manager, Partner Relationship Manager serves as the primary liaison between Aetna business organizations, Centers of Excellence (COEs), and strategic outsourcing partners. This role is accountable for supplier governance, performance and compliance oversight, operational risk management, and strategic vendor relationship leadership across Aetna operations.

The individual acts as a trusted advisor to business leaders and supplier executives, ensuring vendor partnerships support Aetna's operational, regulatory, financial, and member experience objectives. This position drives governance, oversees vendor compliance activities, supports sourcing initiatives, manages escalations, and provides strategic consultation throughout the vendor lifecycle.

Key Responsibilities

Strategic Vendor Relationship Management

Serve as the single point of contact for assigned Business Partners and Centers of Excellence (COEs) regarding supplier strategy, performance, and governance.
Act as the primary relationship manager and consultant for strategic supplier partnerships supporting Aetna operations.
Build and maintain strong executive-level relationships with supplier leadership and internal stakeholders.
Provide guidance to business owners regarding vendor capabilities, risks, contractual obligations, and performance expectations.
Facilitate Business Partner and Supplier Owner forums to ensure alignment on priorities, initiatives, and operational performance.

Vendor Governance & Performance Management

Lead supplier governance programs to ensure alignment with CVS Health and Aetna operational objectives.
Conduct and facilitate:
Quarterly Business Reviews (QBRs)
Executive Governance Meetings
Monitor supplier performance against contractual Service Level Agreements (SLAs), Key Performance Indicators (KPIs), quality standards, and member experience goals.
Provide SLA consultation and guidance to internal business partners during vendor engagements and performance discussions.
Develop corrective action plans and oversee remediation efforts for performance gaps or service concerns.
Analyze operational trends and identify opportunities for continuous improvement and operational excellence.

Supplier Lifecycle & Sourcing Support

Support new supplier onboarding, implementation, and operational readiness activities.
Lead governance activities associated with new or expanded vendor implementations.
Partner with Procurement, Legal, Compliance, and Business Leadership teams to ensure successful supplier transitions and expansions.
Co-lead Requests for Proposal (RFPs) for assigned Centers of Excellence and business organizations.
Provide consultation regarding vendor selection criteria, evaluation methodologies, and supplier due diligence activities.
Review contract terms and conditions and provide guidance to business stakeholders regarding supplier obligations, service commitments, and governance requirements.

Issue Resolution & Escalation Management

Serve as the primary escalation point for significant supplier service issues, operational disruptions, quality concerns, and member experience risks.
Coordinate cross-functional response efforts involving Operations, Compliance, Procurement, Technology, and Supplier Leadership.
Ensure timely resolution of critical incidents and implementation of sustainable corrective actions.
Communicate operational risks, impacts, and mitigation strategies to senior leadership.

Compliance, Risk & Regulatory Oversight

Ensure supplier adherence to CVS Health, Aetna, CMS, HIPAA, Medicare, and applicable regulatory requirements.
Support and oversee supplier activities related to:
Third-Party Risk Governance (TPRG)
Internal Risk Questionnaires (IRQ)
Regulatory Assessments
Compliance Reviews
Medicare Requirements
Coordinate and manage supplier participation in:
Medicare Audits
Regulatory Surveys
Attestations
FDR (First Tier, Downstream, and Related Entity) Reviews and Audits
Partner with Compliance, Audit, and Risk Management teams to address findings and remediation activities.
Support internal audits involving supplier performance, controls, governance, and regulatory compliance.
Monitor supplier compliance with business continuity and operational resiliency requirements.

Information Security & PCI Governance

Ensure vendors maintain required security, privacy, and data protection standards.
Manage supplier compliance documentation and certifications, including:
PCI Compliance
Attestations of Compliance (AOCs)
Information Security Assessments
Risk Management Documentation
Oversee collection, validation, and maintenance of current PCI certification and AOC documentation for suppliers processing payment card information.
Collaborate with Information Security teams to address supplier risk findings and remediation plans.

Voice of Business & Supplier Engagement

Communicate Enterprise Supplier Performance Review (ESPR) survey results with suppliers and business stakeholders.
Facilitate discussions regarding opportunities for performance improvement and partnership effectiveness.
Develop action plans with suppliers to address feedback received through business satisfaction surveys and governance channels.
Promote a culture of transparency, accountability, and continuous improvement across the supplier ecosystem.

Required Qualifications

7+ years of experience in vendor management, supplier governance, outsourcing operations, healthcare operations, procurement, or strategic sourcing.
relationships within healthcare payer operations.
Strong understanding of:
CMS requirements
HIPAA
Third-Party Risk Governance (TPRG)
First Tier, Downstream and Related Entity (FDR) oversight
Supplier audit and compliance frameworks
Experience leading governance programs for large-scale service providers supporting claims, customer service, provider services, care management, or pharmacy operations.
Demonstrated success managing executive-level stakeholder and supplier relationships.

Preferred Qualifications

Achievement of supplier SLA, KPI, quality, and compliance targets.
Experience managing domestic and global BPO
Successful execution of governance forums, QBRs, and business reviews.
Reduced supplier-related operational and regulatory risk.
Timely resolution of escalations and service disruptions.
Successful completion of audits, assessments, attestations, and compliance reviews.
Positive business partner and supplier relationship health scores.
Effective implementation and expansion of strategic vendor partnerships supporting Aetna's business objectives.

Some domestic and international travel required.

Pay Range

The typical pay range for this role is:

$67,900.00 - $199,144.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .

We anticipate the application window for this opening will close on: 11/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.

About employer

More about this job

Skills

Regulatory compliance
Risk management
Leadership
Performance management
Process improvement
Onboarding
Procurement
CMS
Internal auditing
Cybersecurity
Documentation
Vendor management
Customer service

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Work requirements

Jobs in the United States