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Principal Technical Advisor, Country Backstop - #Staff
Johns Hopkins University
Washington D.C, DC
Leads the development of guidance and learning resources as well as the lead for defining and testing new tools and innovations for accelerating achievement of results.

CVS Health

Senior Manager, Software Development

Remote, United States

$106,605.00 - $284,280.00

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Job details

Pay: $106,605.00 - $284,280.00
Experience: 5+ years if relevant experience, including 2+ years experience of leading projects or managing directs
Posting language: English
Posted: Nov 12, 2026

Original job description

We’re building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

CVS Health | MinuteClinic Product Engineering

Primary Job Duties & Responsibilities

Lead the MinuteClinic Product Engineering team in building software that helps people access care at CVS MinuteClinic, part of a household name in U.S. healthcare. Your team’s work shapes patient access, provider efficiency, and reliable care experiences across patient-facing kiosks, internal applications, APIs, and provider tools.

Take ownership of the next phase of an engineering transformation already delivering results. We have modernized critical systems and shipped AI features that providers use. This role offers the opportunity to develop a strong engineering team, shape the platform’s technical direction, and expand cloud-native and AI capabilities with direct patient and provider impact.

This is a highly hands-on engineering leadership role. Stay technically engaged through architecture, code reviews, focused prototyping, and complex production investigations. Contribute code where your involvement removes a critical obstacle, and use that work to strengthen the team’s ability to deliver independently. Technical depth, sound judgment, and a sustained commitment to continuous learning are central expectations.

Own engineering priorities and outcomes. Own the team’s engineering roadmap, technical priorities, and delivery commitments in partnership with product and technical leads. Translate business goals into a focused plan, make tradeoffs explicit, and balance product delivery with

reliability, technical debt, and team development. Define measurable outcomes for each initiative, including patient or provider value, production performance, and operational readiness.

Establish clear ownership and enable independent execution. Build a team that practices single-threaded ownership, with individual engineers accountable for defined services, features, or workflows from problem definition through production. Give engineers decision-making authority

appropriate to their scope, clarify expectations, remove blockers, and coach them to resolve dependencies and deliver independently. Remain accountable for team outcomes while developing engineers’ judgment and ownership.

Set technical direction through deep distributed-systems expertise. Bring hands-on experience designing, building, and operating critical systems under real production traffic and failure conditions. Partner with Staff Engineers and technical leads to make sound decisions about service boundaries, consistency, asynchronous processing, fault isolation, recovery, and scale. Apply architectural discipline informed by practices such as the AWS Well-Architected Framework, and validate decisions through testing and production evidence.

Drive cloud-native modernization. Build on progress across patient-facing kiosks, internal web applications, and APIs. Guide the evolution of the current C#, .NET, and Microsoft environment toward cloud-native architectures and open-source technologies, including Python, Java, Kotlin, Kubernetes, and Kafka. Choose technologies based on the problem, evaluate migration risks, and deliver incremental improvements while preserving dependable patient and provider experiences

Advance practical AI and agentic capabilities. Expand on AI features already used by providers. Partner with product and clinical stakeholders to identify valuable applications, define success measures, and deliver AI systems and agents that interact with enterprise data and approved tools. Personally experiment with models, tools, and orchestration approaches to understand their capabilities and limitations. Establish evaluation and operational practices that address quality, privacy, security, human oversight, reliability, latency, and cost.

Make production reliability measurable. Define service-level indicators and objectives that reflect patient and provider needs. Use operational data and error budgets to guide priorities, and validate resilience through load testing, failure testing, and recovery exercises. Strengthen

observability, automated testing, CI/CD, safe deployments, and incident response. Work alongside engineers on complex failures and ensure corrective actions lead to sustained improvements.

Build productive cross-functional partnerships. Work with product managers, clinical stakeholders, security, infrastructure, and other engineering teams to align priorities and manage dependencies. Communicate decisions, progress, tradeoffs, and risks clearly. Resolve conflicts and keep teams focused on shared patient and provider outcomes.

Hire, coach, and develop strong engineers.

Set clear performance expectations, provide actionable feedback, conduct performance reviews, and support career growth. Develop engineers who can independently own increasingly complex work. Build a collaborative environment where people take initiative, raise concerns early, challenge assumptions constructively, and share accountability for quality.

Continuously learn and lead by example. Keep developing your own technical skills through experimentation, feedback, and direct engagement with engineering problems. Apply new knowledge to production work as distributed systems, cloud-native engineering, and AI evolve. Create opportunities for the team to learn, share findings, and put new skills into practice. Treat stronger engineering judgment, broader ownership, and timely escalation of risks as evidence of the team’s growth.

Minimum Qualifications:

5+ years if relevant experience, including 2+ years experience of leading projects or managing directs
Proficiency with at least one of the following programming languages: C++, C#, Java, Golang, Javascript, Typescript, Python or similar.
Strong experience with distributed systems design, implementation and operation at scale.
Hands-on experience building AI tools, agents, or frameworks through professional, personal, or open-source projects

Preferred Qualifications:

Adept at execution and delivery (planning, delivering, and supporting) skills
Adept at business intelligence
Adept at collaboration and teamwork
Mastery of problem solving and decision making skills
Mastery of growth mindset (agility and developing yourself and others) skills

Education:

Bachelor's degree preferred/specialized training/relevant professional qualification.

Pay Range

The typical pay range for this role is:

$106,605.00 - $284,280.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .

We anticipate the application window for this opening will close on: 11/27/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.

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More about this job

Skills

Software development
Team building
Decision making
AWS
C#
.NET
Python
Oracle Java
Kotlin
Kubernetes
Apache Kafka
Test automation
CI/CD
Incident response
Programming languages
C++
Go
JavaScript
Business intelligence
Collaboration
Teamwork
Problem solving

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Work requirements

Jobs in the United States