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Added 1 min ago
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CVS Health

Senior Analyst, Product Development

Providence, RI, United States

$46,988.00 - $112,200.00

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Job details

Pay: $46,988.00 - $112,200.00
Experience: 1-2 years of experience in pharmacy operations, healthcare technology, business analysis, project coordination, product support, or a related field
Posting language: English
Posted: Oct 31, 2026

Original job description

We’re building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

As a Senior Analyst on the Pharmacy Services Automation and Campaign Execution team, you will support the development, delivery, and operational support of technology-enabled solutions that improve patient outcomes, enhance operational efficiency, and drive business value. This role partners with business, product, analytics, and IT teams to help identify opportunities, gather requirements, support project execution, and analyze results across a diverse portfolio of pharmacy services initiatives.

The Pharmacy Services Technology Enablement team supports a broad range of capabilities, including analytics and reporting, campaign technology platforms, patient communication solutions, and technology delivery. In this role, you will contribute to initiatives from planning through implementation, helping ensure successful execution and measurable business outcomes.

In This Role, You Will:

Support the development and implementation of pharmacy programs, products, and technology-enabled solutions by partnering with business and IT teams to gather requirements and document business needs
Assist with activities across the Product Development Lifecycle, including requirements gathering, testing, implementation, and post-launch support
Coordinate and support multiple projects simultaneously, tracking timelines, risks, dependencies, and action items
Collaborate with product, operations, analytics, and technology teams to support solution design, issue resolution, and successful delivery of business objectives
Support key technology platforms and capabilities, including campaign management and patient engagement solutions
Create and maintain business documentation, process flows, test plans, training materials, and stakeholder communications
Assist in patient and prescriber outreach campaign onboarding or modifications and targeting file management
Support production defects via triage and in collaboration with cross functional teams
Analyze business processes and identify opportunities for technology enhancements and operational efficiencies
Partner with stakeholders to gather feedback, evaluate opportunities, and support continuous improvement initiatives

Ideal Candidate Profile

The ideal candidate combines pharmacy operations knowledge, strong analytical skills, and technology experience. They are detail-oriented, collaborative, and capable of translating business needs into actionable requirements while supporting technology initiatives from concept through implementation.

What Success Looks Like

Success in this role requires strong analytical thinking, effective communication, attention to detail, and the ability to manage multiple priorities. The successful candidate will effectively partner across teams, provide actionable insights, and contribute to the successful delivery of technology solutions that improve patient and business outcomes.

Required Qualifications

1-2 years of experience in pharmacy operations, healthcare technology, business analysis, project coordination, product support, or a related field
Understanding of retail, mail order, specialty, or PBM pharmacy workflows and operational processes
Experience working with pharmacy systems, applications, or technology platforms
Strong analytical and problem-solving skills
Experience gathering and documenting business requirements
Ability to manage multiple assignments and meet deadlines in a fast-paced environment
Strong verbal and written communication skills
Experience creating business documentation, process maps, training materials, and presentations
Ability to work collaboratively with cross-functional teams
Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word
Ability to work East Coast hours

Preferred Qualifications

Experience supporting healthcare, pharmacy, or technology-related projects
SQL experience
Knowledge of CVS Pharmacy, Caremark, Specialty, or related healthcare systems
Experience with business analysis, requirements management, or process improvement methodologies
Experience developing reports and analyzing operational or performance data
Familiarity with project management tools and processes
Strong organizational skills with the ability to prioritize work effectively
Experience supporting patient engagement or patient communication programs
Demonstrated critical thinking and problem-solving abilities
Experience working with cross-functional teams in a matrixed organization
Ability to identify process improvement opportunities and recommend practical solutions

Education

Bachelor's degree required

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $112,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .

We anticipate the application window for this opening will close on: 11/08/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.

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More about this job

Skills

Reporting
Communication skills
Requirements gathering
Documentation
Onboarding
Collaboration
Business processes
Process improvement
Analytical skills
Attention to detail
Business analysis
Problem solving
Meet deadlines
Presentation skills
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
SQL
Project management
Organizational skills
Critical thinking

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