Jobs in the United States

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Added 1 min ago
Medical Program Coordinator
Evergreen Life Services
Bowling Green, KY
Must have understanding, patience, and tact in dealing with individuals with intellectual and developmental disabilities · Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities
Added 1 min ago
Supervisor, Maintenance
KD THR Property Management LP
Chicago, IL
The market teams include our Leasing, Property Management and Rehab, Turns & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences…
Added 1 min ago
Yankee Candle - Retail Sales Associate - Niles, OH
Newell Brands
Niles, OH
Drive guest loyalty through the Rewards Loyalty program and Key Performance Indicators (KPIs).
Added 2 mins ago
Packaging Associate
Novolex
Mooresville, NC
Must be able to stand approximately 10 hours and 50 minutes of a 12-hour shift (70 minutes of break time)
Added 2 mins ago
LPN Nurse Supervisor
Brookdale Senior Living Inc.
Mesa, AZ
Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care…
Added 2 mins ago
Adjunct Production Training Instructor
Savannah Technical College
United States
Must possess excellent oral and written communication skills · Must possess strong organizational skills, and the ability to maintain accurate records
Added 3 mins ago
Professor /Chair Urban Planning and Environmental Policy
Texas Southern University
TX
…Accreditation Board and other governing bodies to maintain program…
Added 3 mins ago
Professor/Chair Administration of Justice
Texas Southern University
TX
Successful candidates should have distinguished record of successful program or department level administration in Criminal Justice, Criminology, Administration of Justice, or related…
Added 3 mins ago
Professor/Chair Political Science and Public Affairs
Texas Southern University
TX
…Bachelor’s degrees (Political Science, Public Affairs, and Emergency Management and Homeland Security) and a Master of Public Administration degree. The Department Chair will maintain a 75%…
Added 4 mins ago
Resident Advocate - Mon-Fri 7AM-12PM (53280)
The Family Place
DALLAS, TX
…compassionate support, active listening, and collaboration with the program team, you will not only ensure client safety but also empower individuals to move forward with confidence and…
Added 4 mins ago
Healthcare Director | LPN or RN
WV Operations LLC
Charleston, WV
Must possess a current, valid, and unencumbered license to practice as an RN or LPN in accordance with State regulations and requirements · 1–2 years of experience required; 3 or more years of experience preferred
Added 4 mins ago
MO
Part Time Cleaning Associate
Marshalls of MA
Yonkers, NY
- $17 to $17.5 USD / hour
- Part-time
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral…
Added 5 mins ago
Medical Program Coordinator
Evergreen Life Services
Bowling Green, KY
Must have understanding, patience, and tact in dealing with individuals with intellectual and developmental disabilities · Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities
Added 5 mins ago
Seasonal Associate
Carter's Retail Inc.
Jackson, TN
As a Seasonal Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them…
Added 5 mins ago
CR
Sales Associate
Carter's Retail Inc.
New Hartford, NY
- $14.5 to $16.5 USD / hour
As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them…
Added 5 mins ago
CR
Sales Associate
Carter's Retail Inc.
Paramus, NJ
- $15 to $17 USD / hour
As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them…
Added 5 mins ago
CR
Seasonal Associate
Carter's Retail Inc.
Blackwood, NJ
- $15 to $17 USD / hour
As a Seasonal Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them…
Added 5 mins ago
Sales Associate
Carter's Retail Inc.
Byron Center, MI
As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them…
Added 5 mins ago
Sales Associate
Carter's Retail Inc.
Montgomery, AL
As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them…
Added 5 mins ago
MO
Part Time Store Cleaning Associate
Marshalls of MA
West Hartford, CT
- $16.94 to $17.44 USD / hour
- Part-time
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral…
Added 5 mins ago
HL
Key Holder
Homegoods LLC
Riverhead, NY
- $19 to $19.5 USD / hour
Key Carriers must have open availability, including nights and weekends
Added 5 mins ago
HL
Backroom Coordinator
Homegoods LLC
Riverhead, NY
- $18 to $18.5 USD / hour
Partners with Management on Associate training needs to increase effectiveness
Added 5 mins ago
HL
Merchandise Coordinator
Homegoods LLC
Riverhead, NY
- $18 to $18.5 USD / hour
Partners with Management on Associate training needs to increase effectiveness
Added 5 mins ago
TT
Customer Experience Coordinator Full Time
The TJX Companies Inc
North Haven, CT
- $17.94 to $18.44 USD / hour
- Full-time
Partners with Management on Associate training needs to increase effectiveness
Added 5 mins ago
MO
Merchandise Coordinator
Marshalls of MA
Mesa, AZ
- $16.15 to $16.65 USD / hour
Partners with Management on Associate training needs to increase effectiveness

CVS Health

Inbound Outbound Queue Associate

Work at Home, LA, United States

$17 to $25.65 USD / hour

Apply on jobs.cvshealth.com About employer

Applications open in a new tab.

Job details

Pay: $17 to $25.65 USD / hour
Posting language: English
Posted: Nov 11, 2026

Original job description

We’re building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

Supports comprehensive coordination of medical services including intake, screening, and referrals.
Promotes/supports quality effectiveness of Healthcare Services.
Performs intake of calls from members or providers regarding services via telephone, fax, EDI.
Utilizes Aetna system to build, research and enter member information.
Screens requests for appropriate referral to medical services staff.
Approve services that do not require a medical review in accordance with the benefit plan.
Performs non-medical research including eligibility verification, COB, and benefits verification.
Maintains accurate and complete documentation of required information that meets risk management, regulatory, and accreditation requirements.
Promotes communication, both internally and externally to enhance effectiveness of medical management services (e.g., claim administrators, Plan Sponsors, and third party payers as well as member, family, and health care team members respectively)
Protects the confidentiality of member information and adheres to company policies regarding confidentiality.
Communicate with Aetna Case Managers, when processing transactions for members active in this Program.
Supports the administration of the precertification process in compliance with various laws and regulations and/or NCQA standards, where applicable, while adhering to company policy and procedures.
Places outbound calls to providers to provide information or obtain clinical information for approval of medical authorizations.
Uses Aetna Systems such as MedCompass, QNXT, ProFAX and ProPAT.
Communicates with Aetna Nurses and Medical Directors when processing transactions for members active in this Program.
Sedentary work involving significant periods of sitting, talking, hearing, and keying.
Work requires visual acuity to perform close inspection of written and computer-generated documents as well as a PC monitor.

Required Qualifications- 1-2 years’ experience working as a medical assistant, office assistant or other clinical/equivalent experience

Preferred Qualifications- Call center experience is preferred, 1-2 years

Prior authorization experience, 1-2 years

Education- Associates degree, preferred

High School Diploma, GED or equivalent experience.

Work from Home Requirements:

You must have or be able to obtain a direct/hardwired internet connection to a modem/router within 7 feet of your computer and a minimum download speed of 25 mbs download and 3 mbs upload. WiFi and satellite internet are not permitted.
A quiet, secure and private designated home virtual work location, free from distractions, tidy and organized, compliant with CVS Health and HIPAA guidelines, and allowing for uninterrupted work during work hours.
Work-from-Home colleagues are required to work within the state and city where they have confirmed they currently live.
The company will provide equipment (keyboard, monitor, computer, headset, etc.). All new hires should provide their own workspace furniture (desk or standing desk, as this position would require you to be at your desk for extended periods of time).
If hired, you will commit to obtaining required internet speeds and adhere to all Work From Home requirements.

Technical and Logistical Requirements:

Device & System Navigation: Comfortable setting up and using multiple monitors and navigating multiple applications simultaneously to streamline tasks and improve efficiency.
Communication Tools: Ability to communicate on digital channels such as via email, calendar invites, Teams messaging, and virtual meetings.
Collaboration & Scheduling: Experience with Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint) applications or similar (Google Workspace).
Systems Access & Security: Ability to Log in to secure systems (e.g., VPN, EHR portal), lock a computer screen when unattended, manage strong passwords, and recognize suspicious emails or links.
Troubleshooting & Support: Ability to resolve common technical issues independently, such as: restarting an application when frozen, resolving internet connection issues, and contacting IT for unresolved technical issues.
Future Growth: Openness to learning new skills in the future as the workplace environment evolves

Anticipated Weekly Hours 40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $25.65 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 11/13/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply on jobs.cvshealth.com About employer

More about this job

Skills

EDI
Research
Documentation
Risk management
Communication skills
Confidentiality
Transaction processing
Regulatory compliance
Provide information
Inspection
Microsoft Teams
Collaboration
Scheduling
Microsoft Office
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Google Workspace
Microsoft Access
VPN
EHR
Troubleshooting

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Work requirements

Jobs in the United States