Courtyard Fayetteville Front Desk Associate

The Courtyard by Marriott has a current opening for a front desk associate. Hotel experience and open availability is required. Shifts will include evenings, weekends and mornings. Full-time availability with the opportunity for advancement in supervisory and operations. Pay is based on experience.

Essential Duties and Responsibilities

• Warmly greet and register guests, manage reservations, and daily arrivals.
• Be knowledgeable about the area.
• Complete all shift-related duties and securely deposit any cash collected.
• Generate daily reports for Courtyard Marriott operations.
• Manage guest reservations received via fax or email in a timely and accurate manner.
• Address guest concerns and escalate to the Office Manager when needed.
• Perform additional duties as assigned by Front Office Manager.
• Maintain consistent, regular, and reliable attendance.
• Fulfill other tasks as assigned to support overall team success.

Minimum Qualifications:

• Customer service experience is essential and hotel front desk experience is preferred.
• Excellent communication and interpersonal skills with a positive and friendly attitude.
• Strong problem-solving skills and ability to multitask.
• Proficiency in computer skills.
• Knowledge of the local area is helpful.
• Ability to work weekends and holidays.
• Comfortable assisting in hotel sales and marketing efforts, contributing to enhanced brand awareness and increased sales.

Benefits:

• Holiday Pay
• 401K
• Insurance: Medical, Dental, Vision
• Flexible Schedule
• Marriott Brand Discount

The Courtyard by Marriott in Fayetteville, Arkansas is located at 600 East Van Asche.

Phone: 479-571-4900