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Curio

Patient Care Advisor

Hayti, MO, United States

$16.00 - $16.00

Apply on careers.curiowellness.com About employer

Applications open in a new tab.

Job details

Pay: $16.00 - $16.00
Posting language: English
Posted: Nov 10, 2026

Original job description

$16.00 - $16.00

Contact Information: Messiah Ponds - messiah.ponds@curiowellness.com,

At Curio Wellness we empower people to thrive by adapting plant nature to human nature. We are committed to transforming the conversation around cannabis, fostering a deeper understanding of its benefits, and ensuring that every product we offer meets the highest standards.

Be bold. Be exceptional. Be well.

Patient Care Advisor (PCA) is responsible for a premium retail experience at the Far & Dotter Wellness Center & Spa. This role focuses on providing best-in-class guest service to patients, including medical cannabis-certified patients, caregivers, Holistic Pharmacy and Spa clients, and the public. The Patient Care Advisor assists guests and patients with product education, selection, and purchasing, and always ensures an elevated experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.

Greeting all guests, patients, peers, and vendors at Far & Dotter with warmth and a smile
Learn, promote, and manage points/rewards for the Far & Dotter Loyalty Program to new and existing guests
Always go above and beyond to provide patients and guests with an elevated experience to ensure they leave “delighted”
Learn the point-of-sale (POS) system and SOPs and execute processes accurately to ensure all transactions are correct and compliant
Learn product assortment and products’ associated health benefits.
Understand daily, weekly, and seasonal promotions and sell products against these initiatives
Performing daily, weekly, monthly, and cycle counts and inventory audits
Preparing/packaging bulk flower for resale
Follow compliance procedures to ensure all activities and transactions follow MCA/DHSS regulations and Far & Dotter SOPs
Follow HIPAA guidelines
Check sales floor inventory daily and re-stock inventory to maintain proper par levels.
Perform tasks assigned by a direct supervisor that may be related to the PCA’s functional department (Employee Experience or Patient Experience)

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The ideal candidate will embrace a mindset of Extreme Ownership, taking full responsibility for their contributions and driving positive outcomes.
Strong guest service skills, social, friendly, and outgoing demeanor
Ability to positively interact with patients and the public
Ability to empathize and understand challenges patients have with their health
Ability to recommend products to patients based on their individual needs
Advanced understanding of the cannabis industry and products
Desire to work in a team environment & ability to work in a fast-paced, busy, unpredictable environment
Ability to follow existing processes and procedures
Ability to work normal retail hours (nights, weekends, and holidays)

Supervisory Responsibilities:

This job has no direct supervisory responsibilities.

Education and Experience:

High school diploma or General Education Degree (GED); previous cannabis, retail, hospitality, or guest service sales experience; or equivalent combination of education and experience

What you'll do

Deliver outstanding guest and patient care by greeting every guest, patient, teammate, and vendor warmly
Enroll guests in the Far & Dotter Loyalty Program, promote it, and manage their points and rewards
Learn our point-of-sale (POS) system and SOPs so every transaction is accurate and compliant
Build deep knowledge of our product assortment and each product’s health benefits
Teach patients about complementary add-on products and current promotions
Do daily, weekly, monthly, and cycle inventory counts and audits
Sticker and barcode products, prepare and package bulk flower, and keep the online menu current
Pick and pack in-store and online orders in the vault
Follow MCA/DHSS regulations and Far & Dotter SOPs in every activity and transaction
Check sales floor inventory daily and restock to par levels, flagging restock needs to leads
Other duties as assigned

What we're looking for:

Required

Must be 21 or older
Able to obtain and maintain a state cannabis agent registration/ID ([Maryland Cannabis Administration] or [Missouri Division of Cannabis Regulation]), including a background check
High school diploma or GED, plus previous experience in cannabis, retail, hospitality, or guest service sales, or an equivalent combination of education and experience.
A mindset of Extreme Ownership: you take full responsibility for your work and drive positive outcomes
Strong guest service skills and a social, friendly, outgoing personality
Empathy for the health challenges patients face, and the ability to recommend products based on each person’s needs
Advanced knowledge of the cannabis industry and its products
A love of teamwork and the ability to thrive in a fast-paced, unpredictable environment
Reliability in following established processes and procedures
Availability for retail hours, including nights, weekends, and holidays

Physical requirements and work environment

Stand or walk for up to 8 hours per shift
Reasonable accommodation is available for qualified individuals with disabilities.

Why Curio?

We offer a competitive benefits package to support your health, well-being, and growth:

401(k) with company match up to 4%
Medical, dental, and vision insurance through CareFirst (company pays 80% of employee premiums)
Health Savings Account (HSA)
Free mental health support and telehealth services when enrolled in our company health insurance plan
80 hours of paid time off (PTO) plus 3 floating holidays
Paid sick time
8 company-paid holidays
Paid parental leave
Dependent Care Flexible Spending Account (FSA)
Employee Discount (up to 40% discount products at Far & Dotter dispensaries)
Career development program
Tuition reimbursement
Pet insurance

How to apply

Apply at careers.curiowellness.com

Curio Wellness is an Equal Opportunity Employer Curio Wellness is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Must be 21 years old.

Maryland: As a condition of employment, all Curio Wellness employees must comply with the State of Maryland requirements, which include providing a copy of their fingerprints in the required format and consenting to an FBI Background Check.

Missouri: As a condition of employment, all Curio Wellness employees must comply with the State of Missouri requirements, which include providing a copy of their fingerprints in the required format and consenting to an FBI Background Check.

Must be 21 years old.

As a condition of employment, all Curio Wellness employees must comply with the State of Missouri requirements which include providing a copy of your fingerprints in the required format and consenting to an FBI Background Check.

Apply on careers.curiowellness.com About employer

More about this job

Skills

Patient care
Point of sale
Sell products
Packaging
Regulatory compliance
Sales
Work as a team
Barcode
Teamwork

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Work requirements

Jobs in the United States