Academic Program Coordinator (Mentoring & Transitions)

Academic Program Coordinator (Mentoring & Transitions)

POSITION DETAILS

”At Baruch College we believe that student success is everyone’s responsibility"

The Mentoring & Transition Programs Coordinator plays a central role in supporting the day-to-day operations and effectiveness of New Student Programs (NSP) by coordinating and co-supporting a large team of student employees who deliver peer mentoring, orientation, and transition programming for new students.

Reporting to NSP leadership, the coordinator provides centralized operational, administrative, and developmental support that enables peer mentors and orientation leaders to function effectively at scale. This role works closely with professional staff and student leaders to ensure consistent mentoring practices, smooth program execution, and a positive student employee experience.

Key responsibilities include:

• Coordinate and support the recruitment, onboarding, scheduling, and ongoing administration of peer mentors, orientation leaders, Federal Work Study students, and front desk staff.
• Serve as a primary point of contact for student employees, providing guidance, clarification, and support related to scheduling, expectations, and program operations.
• Support the supervision and development of student leaders by helping to identify strengths, emerging leadership capacity, and areas where additional coaching or support may be needed, in collaboration with NSP professional staff and senior student leaders.
• Assist in fostering a cohesive, well-trained peer mentor community by supporting training logistics, professional development activities, and communication efforts.
• Monitor and help assess the effectiveness of mentoring and orientation practices.
• Provide operational and logistical support for major NSP initiatives, including orientation, convocation, welcome programs, trainings, and workshops, including coordination of room reservations, facilities requests, and event setup.
• Serve as the unit’s primary liaison for operational systems and workflows, including work orders, procurement and requisitions, room scheduling, and shared digital records.
• Maintain accurate records related to student staffing, payroll, timesheets, onboarding documentation, and program operations using Microsoft 365 tools, SharePoint, and related systems.
• Support front desk operations and daily office functioning, helping to ensure a welcoming, responsive environment for students, staff, and campus partners.
• Collaborate with campus offices and partners to facilitate smooth service delivery and appropriate referrals for students and student employees.

This position requires a high level of organization, judgment, and responsiveness, and plays a key role in ensuring that mentoring and transition programs operate smoothly and consistently across the academic year.

QUALIFICATIONS

Bachelor's Degree required.

Preferred Qualifications

• At least one (1) year of related experience
• Strong communication, interpersonal, and organizational skills.
• Demonstrated ability to manage multiple responsibilities in a fast-paced, complex environment.
• Experience maintaining accurate records and supporting administrative workflows.
• Proficiency with Microsoft 365 applications (Outlook, Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, Copilot) and Zoom.
• Prior experience supporting peer mentorship, student employment, or college transition programs.
• Master’s degree (completed or in progress) in Higher Education Administration, Student Affairs, or a related field.
• Experience supporting student leadership development or peer-to-peer education initiatives.
• Familiarity with student development theory and its application to program design and student supervision.
• Experience using digital tools to support communication, coordination, or training.
• Strong commitment to student success, equity, and fostering an inclusive campus environment.

CUNY TITLE OVERVIEW

Provides basic operational and analytical support related to a College's specialized academic program.

• Supports the directors and managers with orientation preparation, student advisement regarding program requirements, and providing basic information about financial aid and registration
• Manages office records including faculty files; prepares reports and surveys; collects and maintains statistical data on program activities
• Serves as liaison to various College offices to provide service delivery and appropriate referrals to students
• Collects and reviews syllabi to ensure compliance with standards
• Serves as resource person for students and faculty regarding program policies and procedures
• May supervise office operations and/or monitor department budget
• Performs related duties as assigned.

Job Title Name: Academic Program Coordinator

CUNY TITLE

Assistant to HEO

FLSA

Non-exempt

COMPENSATION AND BENEFITS

$65,208- $74,764; Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates must attach a resume and cover letter.

CLOSING DATE

November 26, 2026

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID: 33144

Location: Baruch College

Job Type: Full-Time