Engine Field Service Technician

We are looking for a talented Engine Field Service Technician – Level II to join our team specializing in Engine Field Service in Huntsville, AL.

This is a field-based role responsible for diagnosing, troubleshooting, maintaining, and repairing diesel engines and related mechanical and electrical systems at customer locations. The position supports a diverse range of equipment, including transit and school buses, medium- and heavy-duty trucks, forklifts, recreational vehicles (RVs), and other engine-powered applications. The technician will focus on engine diagnostics, aftertreatment repairs, preventative maintenance, and expanded mechanical services to ensure equipment reliability and customer satisfaction.

In this role, you will make an impact in the following ways:

• Diagnose, troubleshoot, and repair diesel engines and related mechanical and electrical systems at customer locations, using specialized diagnostic equipment, electronic service tools, manufacturer service publications, and established procedures to identify equipment faults and determine appropriate repair solutions.
• Perform internal engine repairs, basic engine overhaul activities, and component replacements, including disassembly, inspection, reassembly, and repair of engine systems in accordance with manufacturer specifications and established service procedures.
• Diagnose and repair engine aftertreatment systems, fuel systems, air handling components, electrical circuits, sensors, and controls, applying advanced diagnostic and scanning tool capabilities to identify faults, evaluate engine performance, and verify successful repairs.
• Conduct preventative maintenance, inspections, and scheduled service activities on medium- and heavy-duty diesel engines and related equipment, including transit buses, school buses, trucks, forklifts, and recreational vehicles, ensuring repairs are completed efficiently and in accordance with established quality standards.
• Support expanded mechanical service activities involving braking systems, transmissions, pneumatic systems, suspension components, and related chassis systems, identifying repair needs and developing additional technical capabilities in accordance with established service procedures.
• Utilize advanced troubleshooting techniques, electronic diagnostic applications, technical documentation, and equipment measurements to investigate engine performance concerns, identify failed components, validate repair effectiveness, and recommend additional maintenance or repair services to customers.
• Provide professional customer service by responding promptly to service requests, communicating technical findings and repair recommendations, and completing accurate service documentation, including service worksheets, timesheets, warranty claims, diagnostic findings, and quality records using appropriate business systems.
• Manage assigned field service activities independently, maintain service vehicles, tools, and equipment in proper operating condition, collaborate with senior technicians and supervisors to resolve technical issues, and adhere to all applicable Health, Safety, and Environmental policies, procedures, and regulations while participating in ongoing technical training.

To be successful in this role you will need the following:

• Demonstrated experience diagnosing, troubleshooting, repairing, and maintaining diesel engines, with a strong understanding of mechanical and electrical engine systems.
• Previous field service experience, with the ability to diagnose equipment concerns, perform repairs at customer locations, and manage service assignments with minimal supervision.
• Strong mechanical aptitude and analytical problem-solving skills, with the ability to interpret diagnostic information, technical drawings, manufacturer service publications, and repair procedures.
• Experience servicing engines used in commercial vehicles and equipment, including transit buses, school buses, medium- and heavy-duty trucks, forklifts, and recreational vehicles, is an asset.
• Knowledge of expanded mechanical service areas, including braking systems, transmissions, pneumatic systems, suspension components, and related chassis systems, with the ability and willingness to develop additional repair capabilities.
• Willingness to develop technical skills in natural gas engine troubleshooting, maintenance, and repair.
• Experience with high-horsepower (HHP) engines or RV generator applications is an asset; training may be provided to develop these capabilities.
• Strong customer service and interpersonal skills, with the ability to communicate technical

Field Service experience a plus RV Generator knowledge a plus CDL also a plus DOT

• A CDL may be required to obtain upon hire
• Federal law requires a CDL holder to be 21 years of age or older
• A current valid license is required for this role
• This role requires a 5 year motor vehicle report, free from major violations
• This role requires applicant to pass a Department of Transportation (DOT) physical
• 3 years driving experience
• This role is subject to Department of Transportation (DOT) driving regulations including Hours of Service and Electronic Log Booking Device use -Federal law requires operators of commercial vehicles to be 21 years of age or older, applicant must be 21 years of age

Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.