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Piping Workface Planner
Bechtel
New Albany, OH
…from initial planning and investment, through start-up and…
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AZ/NM Area Building Engineering Services Project Delivery Leader
HDR
Phoenix, AZ
…(PDL). As PDL, you will report to the AZ/NM BES Business Group Manager (BGM) and work alongside the BGM to provide and promote consistent project management processes, quality, and…
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Kitchen Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Midland, TX
- $70,000 to $80,000 USD / year
…difference. We're looking for a dynamic and driven Senior Kitchen Manager who is ready to lead from the front, inspire teams, and uphold the traditions that have made Saltgrass a…
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Assistant Community Manager
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Greensboro, NC
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Account Manager
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United States
Responsible for generating new Black Box solution opportunities (ideas) at the client account through deep client knowledge and leveraging Solutions development/sales programs
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Project Controls Manager - EPC
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System One is seeking a high-caliber EPC Project Controls Manager to join our Procurement Department in Roxboro, NC. The Project Controls Manager is responsible for providing project…
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Technical IT Project Manager
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…programs across the full lifecycle, including intake, planning, development, release, operations, enhancement, and…
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LCS Modernization Project Manager
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Bethesda, MD
We are seeking an experienced LCS Modernization Project Manager to provide program management, technical coordination, configuration management, and Integrated Logistics Support (ILS) for…
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Branch Manager
GPAC
Blanchard, LA
- $75,000 to $110,000 USD / year
A respected community bank is seeking a Branch Manager to lead one of its local branches and drive growth in deposits, loans and customer relationships. You will be the face of the bank in…
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Sales Manager - Forest Hill (Bilingual)
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Forest Hill, TX
Support club leadership and operations through Manager-on-Duty coverage, opening and closing responsibilities, and ongoing communication of business performance.
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General Manager - Lake Creek
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Fitness Connection is looking for a General Manager to lead one club location and deliver a high-impact, member-first experience. This role drives results across sales, operations, and team…
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Medical Science Liaison - Hematology - Boston, MA
Janssen Scientific Affairs, LLC Legal Entity
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In collaboration with Field Director (manager), MSL will develop and implement a performance and development plan and may contribute to additional leadership or enterprise initiatives.
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Clinical Sales Representative- West Palm Beach- Ottava Surgical Robotics
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Sr. Medical Science Liaison, Oncology - Lung, Head & Neck - Jacksonville, FL
Janssen Scientific Affairs, LLC Legal Entity
Jacksonville, FL · Tampa, FL
…partners, R&D, US as well as Global Medical Affairs teams, clinical operations, and appropriate, role‑defined interactions with Sales and Marketing, by demonstrating a strong understanding…
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Manager, Plant Operations
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Franklin, MA
…processing, filling, packaging, and/or retort departments for operations. Provide work direction and supervision to supervisors and employees within the guidelines of standard work rules,…
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Senior Executive Assistant
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…casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can…
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…Services (MDHHS), supporting the modernization and ongoing operations of critical Child Welfare and State Hospital systems, including the Michigan Statewide Automated Child Welfare…
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Business Development Manager
TransDigm Group Inc.
Liberty, SC
…technologies for commercial aircraft turbine engines. The Business Development Manager is responsible for this business unit’s business results, which includes the Profit and Loss,…
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Martec Operations Manager
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Financial Service Representative
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Front End Lead
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Dallas, TX
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…management to ensure that the Front End Department and its Ecommerce operations run as efficiently as possible. Reports to the General Manager of…
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Center Director
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Manage daily center operations, staffing, scheduling, and student services.
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CO
Superintendent - Wastewater Collections
City of Missoula
Missoula, MT
- $40.59 to $47.19 USD / hour
As the Superintendent – Wastewater Collections, you'll lead the operations and maintenance of the City's wastewater collection and stormwater systems, overseeing the critical infrastructure…
Added 3 mins ago
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Area Manager - Mattoon Area
Innovative Staff Solutions, Inc.
Mattoon, IL
- $24 to $28 USD / hour
…Solutions is expanding, and we are on the hunt for a dynamic Area Manager to join our internal team in Mattoon for our Mattoon & Effingham, IL locations. This full-time role is crucial in…

CULTURAL EXPERIENCES ABROAD LLC

Senior Director, Custom Program Development

Phoenix, AZ, United States

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Job details

Posting language: English

Original job description

About CEA CAPA At CEA CAPA, we believe studying and interning abroad is a transformative experience. By immersing themselves in new cultures, our students gain valuable skills and perspectives that shape their futures. We’re proud to be a recognized sector leader, known for our delivery of impactful academic, professional and cultural experiences. This is achieved through our dedicated global team who provide comprehensive guidance, instruction, support and resources to maximize the benefit of our students’ time abroad. A sense of belonging is central to CEA CAPA’s mission. We foster a work environment that values diversity and is free from bias. Our hiring practices are based on professional qualifications, skills and competence. With a footprint that spans 53 cities in 20 countries across Europe, Latin America and Australia our 450 strong global workforce deliver exceptional cultural experiences abroad to over 7,000 students per year. Position Summary The Senior Director, Custom Program Development is a hands-on, operations-minded leader responsible for translating growth priorities into scalable and consistently delivered custom programs. The role provides strategic leadership for the creative development of custom programs and establishes the operational frameworks to move opportunities from concept to implementation. The Senior Director directly oversees a team of managers and directors dedicated to program design, proposal development, budgeting, reporting and global delivery standards. In addition, the Senior Director works collaboratively with cross-functional teams in Institutional Relations and Global Operations to enhance the custom program lifecycle. This leader combines higher education and study abroad expertise with strong analytical, financial, and project leadership capabilities to develop creative solutions for university partners, strengthen execution, and support sustainable growth. This leader continuously evaluates practices and the custom program portfolio to streamline work, redirect resources, and discontinue activities that no longer support organizational priorities. Success requires respecting essential processes while challenging assumptions, navigating ambiguity, and turning ideas into action.

Responsibilities

The job duties listed below are not all inclusive of what the employee may be responsible for. Other duties may be assigned. Team Leadership

Lead and develop the Custom Program Development team, setting clear priorities, accountabilities, and service standards.
Supervise the Operations Manager and Director of Global Custom Program Operations, connecting program development with global delivery.
Build a collaborative, high-performing culture grounded in ownership, accuracy, problem-solving, and follow-through.
Align team capacity and resources with the highest-priority opportunities.
Coach the team to balance creativity and responsiveness with quality, financial discipline, and scalability.
Develop team talent through coaching, mentoring, and career development, helping employees build skills and expand responsibilities

Program Strategy & Growth

Lead custom program strategy and development, including design, feasibility, budgeting, pricing, proposals, and delivery handoff.
Partner with Institutional Relations leaders to evaluate and prioritize high-potential opportunities.
Support the team in translating US partner needs into compelling, academically sound, operationally viable, and financially sustainable programs.
Advance growth through creative solutions without compromising student experience, quality, or execution.
Lead the strategy to expand custom program capabilities to new markets in alignment with organizational priorities.
Strengthen the custom value proposition using partner feedback, market insight, and delivery lessons.
Annually review the custom program portfolio and development practices, recommending where to streamline work, focus resources, and refine or discontinue offerings that no longer deliver strategic or partner value.

Cross-Functional Leadership

Align priorities, timelines, and accountabilities across Institutional Relations, Global Operations, and other key teams.
Lead complex, cross-functional initiatives from concept through implementation.
Create clarity, resolve competing needs, and sustain momentum when priorities or solutions are undefined.
Resolve complex development and delivery issues by convening the right stakeholders and driving decisions.
Translate complex information into clear recommendations for leaders and teams.

Operations & Performance

Work collaboratively with cross-functional leadership to optimize the full custom program lifecycle, from intake and design through delivery, evaluation, and renewal.
Monitor dashboards and metrics for pipeline, proposals, conversion, forecasting, cycle time, quality, and profitability.
Use data to identify trends, evaluate trade-offs, and turn analysis into action.
Partner with Finance to evaluate program economics, set margin and FX assumptions, and align bids with growth, profitability, and sustainability goals.
Advance global delivery standards aligned with the organization’s Playbook of Excellence and a consistent, high-quality partner experience.
Improve consistency, quality, and scalability through clear standards, workflows, handoffs, and controls.
Ensure programs meet organizational standards and The Forum on Education Abroad Standards of Good Practice.

Qualifications

Bachelor's degree in a related field.
8+ years of experience in education abroad, including 3+ years in a leadership role.
5+ years of progressively responsible experience managing custom and faculty-led initiatives.
Strong financial acumen, including forecasting, resource allocation, pricing strategy, and profitability analysis.
Strong analytical and performance management skills, with the ability to translate data and reporting into actionable business decisions.
Proven ability to take initiative and lead large-scale projects while collaborating with cross-functional teams to ensure alignment on goals, priorities, and execution
Experience leading and developing high-performing teams.
Exceptional communication, relationship-building, and stakeholder management skills.
Growth mindset with a commitment to innovation, continuous improvement, and organizational learning.
Proficiency in Microsoft Excel, Word, PowerPoint, and Salesforce (or similar CRM).
Master’s degree or significant senior-level experience leading multidisciplinary teams preferred.
Experience living, working, or studying in multicultural environments preferred.
Advanced proficiency in Salesforce, reporting platforms, and data visualization tools preferred.

Hours This is a full-time position. Standard work schedule is (include times if needed; if the position allows for flexibility, include if this role operates within standard business hours Monday-Friday).

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