Third Party Management Intern

Overview

This is a hybrid role based in our Malvern, PA office.

CubeSmart seeks to hire a Third Party Management Intern at its Malvern, PA headquarters. This Intern will have an opportunity to work in several areas of the team, including assest management and relationship management.

Who we are:

At CubeSmart, we’re intentional about culture. You can experience it everywhere from our mission statement of “genuine care” to our “It’s What’s Inside That Counts” tagline to calling each other “teammates” rather than employees. This spirit fosters a fun and collaborative environment that has resulted in our rapid growth and being recognized amongst the top in our industry.

CubeSmart’s award-winning team is made up of people who genuinely care. Teammates care about our customers and the life events and/or business needs they are facing. Teammates are passionate, responsible and understanding. The CubeSmart team is made up of people who have a can-do attitude, are committed to their own success and the success of the company, and lead by example.

If this sounds like a team and culture that matches your personal values and motivations, we want to hear from you!

Responsibilities

The Relationship Management Internship is a learning-focused opportunity within our Relationship Management team, which serves as the primary point of contact for our Third-Party Management owners. These owners own self-storage facilities and outsource the management and day-to-day operations to CubeSmart. In this role, you will shadow and learn from experienced Relationship Managers, gain exposure to how third-party management relationships work, and build a foundation in the self-storage business. This internship is a great fit for a curious, motivated student who is eager to learn, ask questions, and grow in a supportive, fast-paced environment. No prior industry experience is required.

Throughout the internship, you will learn and develop skills through the following activities. Your work will be guided and supported by your team, and these activities are not intended to be all inclusive.

• Shadow Relationship Managers to learn how they build positive, customer service focused relationships with owners
• Observe how owner questions and requests are handled in a timely and professional manner
• Learn how teams across the business – Accounting, HR, Legal, Marketing, Operations, Risk Management, etc. – work together to find solutions to owner concerns
• Explore store level topics such as staffing and expenses through guided research and team discussions
• Build a foundational understanding of the financial and business practices related to self-storage
• Learn how facility performance and productivity are reviewed, with guidance from team members
• Develop analytical thinking skills by walking through examples of how opportunities to improve facility operations are identified
• Learn how to read budget, financial, marketing, and operations reports used in owner conversations
• Gain exposure to the budget development process and how projections for new sites are prepared
• Observe the new store onboarding process and learn what it takes to launch a new facility
• Sit in on presentations to potential owners to learn how the CubeSmart story is shared
• Practice clear and accurate communication with teammates, field staff, and management, and ask questions to deepen your understanding

Qualifications

• Enrolled in an undergraduate program focusing in Business or Real Estate
• Exceptional customer service experience and strong attention to detail
• Must be detail oriented and highly organized with strong time management and prioritization skills
• PC proficiency including Microsoft Office and related packages

We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

The Relationship Management Internship is a learning-focused opportunity within our Relationship Management team, which serves as the primary point of contact for our Third-Party Management owners. These owners own self-storage facilities and outsource the management and day-to-day operations to CubeSmart. In this role, you will shadow and learn from experienced Relationship Managers, gain exposure to how third-party management relationships work, and build a foundation in the self-storage business. This internship is a great fit for a curious, motivated student who is eager to learn, ask questions, and grow in a supportive, fast-paced environment. No prior industry experience is required.

Throughout the internship, you will learn and develop skills through the following activities. Your work will be guided and supported by your team, and these activities are not intended to be all inclusive.

• Shadow Relationship Managers to learn how they build positive, customer service focused relationships with owners
• Observe how owner questions and requests are handled in a timely and professional manner
• Learn how teams across the business – Accounting, HR, Legal, Marketing, Operations, Risk Management, etc. – work together to find solutions to owner concerns
• Explore store level topics such as staffing and expenses through guided research and team discussions
• Build a foundational understanding of the financial and business practices related to self-storage
• Learn how facility performance and productivity are reviewed, with guidance from team members
• Develop analytical thinking skills by walking through examples of how opportunities to improve facility operations are identified
• Learn how to read budget, financial, marketing, and operations reports used in owner conversations
• Gain exposure to the budget development process and how projections for new sites are prepared
• Observe the new store onboarding process and learn what it takes to launch a new facility
• Sit in on presentations to potential owners to learn how the CubeSmart story is shared
• Practice clear and accurate communication with teammates, field staff, and management, and ask questions to deepen your understanding
• Enrolled in an undergraduate program focusing in Business or Real Estate
• Exceptional customer service experience and strong attention to detail
• Must be detail oriented and highly organized with strong time management and prioritization skills
• PC proficiency including Microsoft Office and related packages

We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.