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Senior Cloud Services Engineer, II
Walker & Dunlop, LLC
Remote, United States
The Senior Cloud Services Engineer, II, will play a key role in designing, implementing, and supporting the cloud infrastructure that powers Walker & Dunlop’s technology platform. This…
Added 1 min ago
R&D Associate - Robotics and Navigation
Oak Ridge National Laboratory
Oak Ridge, TN
…Innovation Institute (UT-ORII), is seeking an early career engineer to contribute to groundbreaking research on robotics and navigation that is tailored for building construction with the…
Added 2 mins ago
Principal Software Development Engineer
Waters Corporation
Milford, MA
We are looking for a passionate Principal DevOps Engineer to lead our CI/CD platform initiatives in a hybrid cloud and physical instrument environment. This role combines hands-on technical…
Added 6 mins ago
MG
Senior Network Engineer - TS/SCI w CI Poly
Modern Government Solutions
McLean, VA
- $160,000 to $200,000 USD / year
TITLE: Senior Network Engineer, AI Data Center Infrastructure
Added 6 mins ago
Systems Engineer, Platform Engineering
Quanta Services Management Partnership
Houston, TX
Platform Engineering builds and operates the internal platforms Quanta’s IT Transformation runs on - self-service cloud provisioning, an AI assistant that acts as the front door to IT, and…
Added 7 mins ago
EF
Senior Modern Work Engineer
Exeter Finance LLC
Irving, TX
- $101,500 to $139,600 USD / year
The Senior Modern Work Engineer is a subject matter expert across several disciplines: AI platforms, Microsoft 365, automation, and platform governance and security. This role provides…
Added 11 mins ago
Research Engineer, Post-Training
Actively AI
NY
Actively addresses this at the structural level. Our platform deploys Per-Account AgentsTM across our customers’ TAM, working 24/7 to research, identify opportunities, and advance next…
Added 18 mins ago
Senior Data Engineer (Online Data)
Zoom Communications, Inc.
Seattle, WA
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with…
Added 19 mins ago
Principal Software Engineer
Ascend Learning, LLC
OR · Leawood, KS
We are seeking highly skilled Principal Software Engineer to join our team to lead and contribute to the development of software applications using multiple technologies. Our Software…
Added 20 mins ago
Technical Customer Success Manager
Cube Dev
San Francisco, CA
…Patagonia, Webflow, Brex, Deel, Tubi, Walmart, and Drata. Our platform empowers AI agents with a universal semantic foundation, enabling autonomous analytics at scale while maintaining…
Added 22 mins ago
Manufacturing Engineer, Torque Tubes
Nextpower LLC, USA
Remote, United States
…solar tracking and breakthrough engineering. As a Manufacturing Engineer – Torque Tubes, you will drive concurrent engineering (DFM/DFMA), supplier process readiness, industrialization, and…
Added 23 mins ago
A
Sr Advanced Project Engineer
Aerospace
Redmond, WA
- $104,000 to $130,000 USD / year
…aftermarket network built for the long service life of every platform we…
Added 23 mins ago
Project engineer
Gardner Cryogenics
Allentown, PA
Added 23 mins ago
Senior Application Security Engineer
Blue Cross Blue Shield of Nebraska
Omaha, NE
The Senior Application Security Engineer will serve as a technical leader and owner of company application security capabilities. This role is responsible for implementing and operating…
Added 24 mins ago
Project Electrical Engineer V
Cannon Design
Pittsburgh, PA
Added 24 mins ago
Electrical engineer iii
Cannon Design
Pittsburgh, PA
Added 24 mins ago
EG
Cloud Engineer
Eliassen Group
Harrisburg, PA
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 25 mins ago
EA
FRCS Systems Administrator
Empower AI Inc.
Ft Drum, NY
- $63,500 USD / year
…Infrastructure enclave – on-premises hosts, virtualization/backup platform, and SCADA and Enterprise Integration virtual machines supporting Siemens and Trane building control systems –…
Added 25 mins ago
Senior Data Engineer
Marathon Petroleum Company LP
San Antonio, TX · Findlay, OH
As a Senior Data Engineer, you will design, develop, and optimize scalable data pipelines and cloud-based data solutions using modern data architecture, Azure data services, including Data…
Added 25 mins ago
Advanced Process Control Engineer
Marathon Refining Logistics Services LLC
Carson, CA
The Marathon Los Angeles Refinery is seeking an Advanced Process Control (APC) Engineer who will serve as a technical leader for multivariable predictive control and optimization…
Added 26 mins ago
G1
Senior Offensive Security Engineer
Group 1001 Resources, LLC
Remote, United States
- $200,000 to $270,000 USD / year
Group 1001 is seeking a hands-on Senior Offensive Security Engineer to lead penetration testing and red team operations across our cloud, endpoint, application, and API environments. You…
Added 26 mins ago
Product Security Engineer
Group 1001 Resources, LLC
Remote, United States
As a Product Security Engineer at Group 1001, you will lead efforts to integrate security best practices into the full product development lifecycle, ensuring the security and integrity of…
Added 29 mins ago
Associate QA Engineer (Coop or Intern)
CodeMettle
Atlanta, GA
CodeMettle provides a flexible data management software platform that solves complex, mission critical network, communications, and process management challenges. CodeMettle serves defense,…
Added 32 mins ago
Software Engineer I
Jorie AI
Remote, United States
We are seeking a Software Engineer I to build and maintain intelligent automation for Revenue Cycle Management (RCM) in healthcare. You will develop Python automation that works across EHR…
Added 32 mins ago
Software Engineer II
Jorie AI
Remote, United States
We are seeking a Software Engineer II to build and own intelligent automation for Revenue Cycle Management (RCM) in healthcare. With limited supervision, you will take features and…

Cube Dev

Technical Customer Success Manager

San Francisco, CA, United States

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Job details

Posting language: English

Original job description

At Cube, we're redefining how organizations deliver, consume, and automate data and analytics across teams, tools, and AI agents. Our mission is to enable Agentic Analytics, where AI agents work alongside humans on a shared semantic foundation.

If you're fascinated by building core data and AI infrastructure, the kind that powers analytics at the world's most advanced technology companies, but want the agility and ownership of a startup, Cube is where you'll thrive.

With 19,000+ GitHub stars and 13,000+ community members, Cube is trusted by 400+ companies, including Maersk, Kimberly-Clark, Freshworks, Patagonia, Webflow, Brex, Deel, Tubi, Walmart, and Drata. Our platform empowers AI agents with a universal semantic foundation, enabling autonomous analytics at scale while maintaining consistency, security, and performance across BI tools, spreadsheets, and embedded applications.

We're looking for a Technical Customer Success Manager who can operate at the intersection of data engineering and business strategy. This is not a traditional CSM role where you send check-in emails and track NPS scores. You'll be the strategic partner for a portfolio of customers, helping them get real value from Cube, diagnosing technical problems, running QBRs with data leaders, and making sure they renew and grow. The "technical" in the title is real: our customers are data engineers, analytics engineers, and engineering leaders who talk in SQL and think in data models, and they evaluate you on whether you actually understand their stack. This role reports to the Head of Customer Success.

What you will do:

Own customer outcomes. Manage a portfolio of mid-market and enterprise accounts end to end, from onboarding through renewal, accountable for implementation, retention, adoption, and expansion.
Run strategic QBRs that go beyond usage dashboards: analyze deployment health, surface adoption gaps, build ROI narratives, and give customers a clear roadmap for getting more value from Cube.
Get technical: understand how customers have modeled their data in Cube, diagnose performance issues (pre-aggregation strategy, query optimization, caching behavior), and advise on best practices.
Be the voice of the customer internally, translating feedback into product insights and working with engineering, product, and solutions architecture to resolve issues.
Drive adoption of new capabilities such as Analytics Chat, embedded agentic analytics, MCP integration, workbooks, and dashboards.
Manage renewals and identify expansion opportunities, owning the commercial relationship alongside our sales team.

Who you are:

5+ years in a customer-facing role at a data, analytics, or developer-tools company (CSM, technical account manager, solutions consultant, or similar).
Strong SQL skills: you can write queries with window functions, CTEs, and cohort logic, and read someone else's SQL and spot what's wrong.
Experience working with technical stakeholders (data engineers, analytics engineers, engineering managers) and executive stakeholders (VP/Head of Data, CTO) in the same account.
A track record of managing renewals and driving account growth in a SaaS environment.
Ability to run a QBR that a data leader would actually find valuable: business narrative, not just metrics.
Familiarity with the modern data stack: cloud data warehouses (Snowflake, BigQuery, Redshift, Databricks), transformation tools (dbt), and BI/analytics tools.
Excellent written and verbal communication: you can explain a pre-aggregation strategy to a data engineer and explain ROI to a VP in the same meeting.
Based in the US with availability for overlap with US business hours.

Bonus points:

Experience with Cube or semantic layer concepts (metrics layers, governed data models, headless BI).
Background in analytics engineering, data engineering, or BI, having been on the practitioner side.
Familiarity with embedded analytics use cases and multi-tenant architectures.
Experience with API-first or developer-tool products where the buyer is technical.
Understanding of AI/LLM integrations in the data stack (MCP, text-to-SQL, agentic workflows).
Comfort with light data modeling, YAML/code-based configuration, or git workflows.

This role is customer-facing and involves occasional travel to customer sites and company events.

We're a fully remote company based in San Francisco, hiring for this role in the United States. You can work from anywhere in the US and join our highly collaborative team.

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