Jobs in the United States

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Added 1 min ago
BV
Analytics Engineer
Bright Vision Technologies
Frisco / North Dallas, TX
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Analytics Engineer to design, develop, test, and support enterprise software applications and services using the technology stack relevant to the…
Added 3 mins ago
Senior Data Engineer, AI/ML Platforms
Baldwin Group Colleague, Inc.
Remote, United States
The Sr Data Engineer will design and manage data systems, pipelines, and management tools. They will oversee junior data engineers, recommend and deploy data models, and lead projects…
Added 3 mins ago
Senior Cloud Services Engineer, II
Walker & Dunlop, LLC
Remote, United States
The Senior Cloud Services Engineer, II, will play a key role in designing, implementing, and supporting the cloud infrastructure that powers Walker & Dunlop’s technology platform. This…
Added 5 mins ago
Substation SCADA Engineer
Rosendin Electric, Inc
United States
The SCADA Engineer III - EPC is responsible for the design, integration, commissioning, and troubleshooting of SCADA systems supporting utility-scale solar photovoltaic (PV), battery energy…
Added 9 mins ago
Systems Engineer, Platform Engineering
Quanta Services Management Partnership
Houston, TX
…an AI assistant that acts as the front door to IT, and the integrations that power them. This role is a hands-on development position on the Platform Engineering team: you’ll build…
Added 9 mins ago
EF
Senior Modern Work Engineer
Exeter Finance LLC
Irving, TX
- $101,500 to $139,600 USD / year
The Senior Modern Work Engineer is a subject matter expert across several disciplines: AI platforms, Microsoft 365, automation, and platform governance and security. This role provides…
Added 13 mins ago
Warehouse Industrial Engineer
Exol
USA Perris, CA
We are seeking a detail-oriented and analytical Warehouse Industrial Engineer to optimize warehouse operations, enhance productivity, and drive continuous improvement in our Perris, CA…
Added 16 mins ago
Senior Full Stack Engineer
Vizient, Inc.
Irving, TX
…experiences, scalable Node.js services, secure APIs, enterprise integrations, and reliable data-access solutions using relational and analytical data…
Added 23 mins ago
Data Engineer III
CareSource Management Services LLC
Remote, United States
The Data Engineer III independently designs, develops, implements, and supports complex enterprise data pipelines, data models, and analytical solutions that deliver reliable, actionable…
Added 23 mins ago
Technical Customer Success Manager
Cube Dev
San Francisco, CA
Excellent written and verbal communication: you can explain a pre-aggregation strategy to a data engineer and explain ROI to a VP in the same meeting.
Added 27 mins ago
EG
Cloud Engineer
Eliassen Group
Harrisburg, PA
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 28 mins ago
Product Security Engineer
Group 1001 Resources, LLC
Remote, United States
As a Product Security Engineer at Group 1001, you will lead efforts to integrate security best practices into the full product development lifecycle, ensuring the security and integrity of…
Added 35 mins ago
Software Engineer I
Jorie AI
Remote, United States
We are seeking a Software Engineer I to build and maintain intelligent automation for Revenue Cycle Management (RCM) in healthcare. You will develop Python automation that works across EHR…
Added 35 mins ago
Software Engineer II
Jorie AI
Remote, United States
We are seeking a Software Engineer II to build and own intelligent automation for Revenue Cycle Management (RCM) in healthcare. With limited supervision, you will take features and…
Added 35 mins ago
Senior Software Engineer
Jorie AI
Remote, United States
We are seeking a Senior Software Engineer to design and deliver software for healthcare and other regulated industries, covering automation, web applications, and platform services. You…
Added 38 mins ago
Senior Software Development Engineer in Test (SDET)
DTCC Candidate Experience
Tampa, FL · Dallas, TX
As a Software Development Engineer in Test (SDET), you will help drive quality engineering practices across strategic initiatives and enterprise delivery streams. In this role, you will…
Added 38 mins ago
Senior Network Administrator
California Water Service
San Jose, CA
Configure and maintain identity federation and directory integrations between Active Directory, Microsoft Entra ID, Okta, and third-party applications using SAML, OAuth, OIDC, and SCIM.
Added 50 mins ago
CF
Principal Security Engineer - AI Security & GenAI Data Protection
Citizens Financial Group, Inc.
Pittsburgh, PA · Irving, TX · Phoenix, AZ · Manchester, NH · Boston, MA · Johnston, RI · Cleveland, OH
- $130,000 to $195,000 USD / year
Principal Security Engineer, AI Security & GenAI Data Protection
Added 53 mins ago
M
Data Engineer
ManpowerGroup
New Providence, NJ
- $70 to $74 USD / hour
Added 54 mins ago
Security Architect II
IGH ICW GROUP HOLDINGS, INC.
San Diego, CA
…into enterprise platforms, cloud environments, applications, integrations, data solutions, and emerging AI…
Added 54 mins ago
EG
Cloud Engineer
Eliassen Group
Trenton, NJ
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 55 mins ago
Senior Museum Technology Support Engineer
National Geographic Society
Washington, DC
The Senior Museum Technology Support Engineer, focused on customer experience, operational uptime, and technical excellence, is a hands-on technical lead on a team responsible for…
Added 1 hour ago
Lead Interface Engineer
The University of Texas at Austin
AUSTIN, TX
The Lead Interface Engineer serves as the senior technical and operational lead for enterprise healthcare interoperability and a key execution partner to the Director, Biomedical Systems &…
Added 1 hour ago
Quality Assurance Engineer
CO1 First Orion Corp
North Little Rock, AR
First Orion is seeking a Quality Assurance Engineer to help ensure the quality, reliability, and customer experience of our customer-facing portal applications. This hands-on role primarily…
Added 1 hour ago
TT
Senior Forward Deployed Engineer, Operate
True Talent Solutions Partners
New York, NY
- $170,000 to $205,000 USD / year
- Make architectural and design decisions, scope integrations, and resolve technical challenges in client settings.

Cube Dev

Technical Customer Success Manager

San Francisco, CA, United States

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Job details

Posting language: English

Original job description

At Cube, we're redefining how organizations deliver, consume, and automate data and analytics across teams, tools, and AI agents. Our mission is to enable Agentic Analytics, where AI agents work alongside humans on a shared semantic foundation.

If you're fascinated by building core data and AI infrastructure, the kind that powers analytics at the world's most advanced technology companies, but want the agility and ownership of a startup, Cube is where you'll thrive.

With 19,000+ GitHub stars and 13,000+ community members, Cube is trusted by 400+ companies, including Maersk, Kimberly-Clark, Freshworks, Patagonia, Webflow, Brex, Deel, Tubi, Walmart, and Drata. Our platform empowers AI agents with a universal semantic foundation, enabling autonomous analytics at scale while maintaining consistency, security, and performance across BI tools, spreadsheets, and embedded applications.

We're looking for a Technical Customer Success Manager who can operate at the intersection of data engineering and business strategy. This is not a traditional CSM role where you send check-in emails and track NPS scores. You'll be the strategic partner for a portfolio of customers, helping them get real value from Cube, diagnosing technical problems, running QBRs with data leaders, and making sure they renew and grow. The "technical" in the title is real: our customers are data engineers, analytics engineers, and engineering leaders who talk in SQL and think in data models, and they evaluate you on whether you actually understand their stack. This role reports to the Head of Customer Success.

What you will do:

Own customer outcomes. Manage a portfolio of mid-market and enterprise accounts end to end, from onboarding through renewal, accountable for implementation, retention, adoption, and expansion.
Run strategic QBRs that go beyond usage dashboards: analyze deployment health, surface adoption gaps, build ROI narratives, and give customers a clear roadmap for getting more value from Cube.
Get technical: understand how customers have modeled their data in Cube, diagnose performance issues (pre-aggregation strategy, query optimization, caching behavior), and advise on best practices.
Be the voice of the customer internally, translating feedback into product insights and working with engineering, product, and solutions architecture to resolve issues.
Drive adoption of new capabilities such as Analytics Chat, embedded agentic analytics, MCP integration, workbooks, and dashboards.
Manage renewals and identify expansion opportunities, owning the commercial relationship alongside our sales team.

Who you are:

5+ years in a customer-facing role at a data, analytics, or developer-tools company (CSM, technical account manager, solutions consultant, or similar).
Strong SQL skills: you can write queries with window functions, CTEs, and cohort logic, and read someone else's SQL and spot what's wrong.
Experience working with technical stakeholders (data engineers, analytics engineers, engineering managers) and executive stakeholders (VP/Head of Data, CTO) in the same account.
A track record of managing renewals and driving account growth in a SaaS environment.
Ability to run a QBR that a data leader would actually find valuable: business narrative, not just metrics.
Familiarity with the modern data stack: cloud data warehouses (Snowflake, BigQuery, Redshift, Databricks), transformation tools (dbt), and BI/analytics tools.
Excellent written and verbal communication: you can explain a pre-aggregation strategy to a data engineer and explain ROI to a VP in the same meeting.
Based in the US with availability for overlap with US business hours.

Bonus points:

Experience with Cube or semantic layer concepts (metrics layers, governed data models, headless BI).
Background in analytics engineering, data engineering, or BI, having been on the practitioner side.
Familiarity with embedded analytics use cases and multi-tenant architectures.
Experience with API-first or developer-tool products where the buyer is technical.
Understanding of AI/LLM integrations in the data stack (MCP, text-to-SQL, agentic workflows).
Comfort with light data modeling, YAML/code-based configuration, or git workflows.

This role is customer-facing and involves occasional travel to customer sites and company events.

We're a fully remote company based in San Francisco, hiring for this role in the United States. You can work from anywhere in the US and join our highly collaborative team.

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