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R&D Associate - Robotics and Navigation
Oak Ridge National Laboratory
Oak Ridge, TN
…Innovation Institute (UT-ORII), is seeking an early career engineer to contribute to groundbreaking research on robotics and navigation that is tailored for building construction with the…
Added just now
Remote Handling Maintenance Engineer
Oak Ridge National Laboratory
Oak Ridge, TN
Serve as the engineering–maintenance integration lead, acting as the primary point of accountability to align reliability priorities, resolve gaps, and remove execution barriers for the…
Added 1 min ago
Substation SCADA Engineer
Rosendin Electric, Inc
United States
The SCADA Engineer III - EPC is responsible for the design, integration, commissioning, and troubleshooting of SCADA systems supporting utility-scale solar photovoltaic (PV), battery energy…
Added 1 min ago
Integration Engineer IV
Rosendin Electric, Inc
United States
Added 1 min ago
Principal Software Development Engineer
Waters Corporation
Milford, MA
We need your talent! Waters Corporation is currently seeking a DevOps Principal Engineer to join our Global Software Engineering team.
Added 2 mins ago
Traveling Aptitude Senior Project Engineer- Cheyenne
J.E. Dunn Construction Group Inc P
Denver, CO
Aptitude, JE Dunn’s strategic partner for technology integration services, was born out of the growing need to meet the increasingly complex demands of modern building projects.
Added 5 mins ago
MG
SIGINT Product Engineer - TS/SCI w CI Poly
Modern Government Solutions
Chantilly, VA
- $160,000 to $200,000 USD / year
Modern Government Solutions (MGS) is seeking a SIGINT Product Engineer to serve as a technical mission integrator, bridging advanced Signals Intelligence (SIGINT) technology and the mission…
Added 5 mins ago
Systems Engineer, Platform Engineering
Quanta Services Management Partnership
Houston, TX
Develop backend services and APIs on Node.js with Fastify, including authentication, data access, and integration endpoints
Added 6 mins ago
Senior Avionics Hardware Development Engineer
Varda Space Industries
El Segundo, CA
As a Senior Avionics Hardware Development Engineer at Varda, you will design and deliver flight-critical electrical hardware for our satellite bus, reentry vehicle, and customer payloads -…
Added 8 mins ago
Controls Engineer 2
Hamilton Medical, Inc.
Reno, NV
Hamilton Medical, Inc. (HMI) is seeking a Controls Engineer 2 who will take technical ownership of the control systems for all automated equipment at HMI. This role maintains and improves…
Added 8 mins ago
Site Reliability Engineer
HealthEquity
United States
As a Site Reliability Engineer (SRE) supporting HealthEquity's Finance domain, you will help ensure that critical financial systems, scheduled jobs, and business processes operate reliably,…
Added 9 mins ago
Warehouse Industrial Engineer
Exol
USA Perris, CA
We are seeking a detail-oriented and analytical Warehouse Industrial Engineer to optimize warehouse operations, enhance productivity, and drive continuous improvement in our Perris, CA…
Added 10 mins ago
C6
Software Test Engineer I
Company 601 LivaNova USA Inc
Houston, TX
- $85,000 to $100,000 USD / year
As our Software Test Engineer, you will work with a robust, cross-functional group of electrical, RF and firmware engineers.
Added 12 mins ago
Senior Network Engineer (DoD TS Clearance)
MartinFed
Huntsville, AL
We are seeking a highly skilled Senior Network Engineer to design, install, configure, and document a standalone Cisco-based network in a dedicated lab environment. The ideal candidate…
Added 12 mins ago
Senior Full Stack Engineer
Vizient, Inc.
Irving, TX
You will deliver end-to-end solutions across the user interface, application, integration, and data layers. This includes developing modern React user experiences, scalable Node.js…
Added 14 mins ago
Systems Engineer, Junior
Torch Technologies, Inc.
Hanscom AFB, MA
Torch Technologies has an exciting opportunity for a Junior Systems Engineer within our AFLCMC/C3I group (formerly HBM).
Added 14 mins ago
Software Engineer, Senior
Torch Technologies, Inc.
United States
Torch Technologies has an exciting opportunity for a Senior Software Engineer providing support to the Air Force Life Cycle Management Center/PEO Electronic Systems Directorate (AFLCMC/ES).…
Added 14 mins ago
Information System Security Officer (ISSO)
Torch Technologies, Inc.
United States
…advice and assistance to the 412 EWG/JSE in the Scientist and Engineer field comprised of Analysts, Engineers, and Scientists with knowledge and skills to apply a variety of analytical…
Added 17 mins ago
Senior Principal Cyber Security Engineer Specialist
Concurrent Technologies Corporation
Columbia, MD
The Senior Principal Cyber Security Engineer/Specialist is the highest-level technical and strategic leader, responsible for shaping the organization's global cybersecurity vision and…
Added 18 mins ago
Principal Software Engineer
Ascend Learning, LLC
OR · Leawood, KS
We are seeking highly skilled Principal Software Engineer to join our team to lead and contribute to the development of software applications using multiple technologies. Our Software…
Added 18 mins ago
Principal Software Engineer
DriveTime Sales and Finance Company, LLC
1720 W Rio Salado Pkwy Tempe, AZ
In short, as a Principal Software Engineer, you will serve as a technical leader responsible for driving complex, business-critical initiatives across the organization. You will partner…
Added 19 mins ago
Autonomous Systems Project Engineer
PPT Solutions, LLC
Huntsville, AL
The Project Engineer serves as the technical innovator and engineering lead driving the development, integration, and flight-testing of next-generation uncrewed Launched Effects (LE)…
Added 19 mins ago
Data Engineer III
CareSource Management Services LLC
Remote, United States
The Data Engineer III independently designs, develops, implements, and supports complex enterprise data pipelines, data models, and analytical solutions that deliver reliable, actionable…
Added 19 mins ago
Technical Customer Success Manager
Cube Dev
San Francisco, CA
Drive adoption of new capabilities such as Analytics Chat, embedded agentic analytics, MCP integration, workbooks, and dashboards.
Added 20 mins ago
Mechanical Engineering DE Analysis, Mid-level to Senior
AeroVironment, Inc.
Albuquerque, NM
AeroVironment is seeking a **Mechanical Engineer with a strong background in engineering analysis** to support the development of advanced directed energy systems. This role will focus on…

Cube Dev

Technical Customer Success Manager

San Francisco, CA, United States

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Job details

Posting language: English

Original job description

At Cube, we're redefining how organizations deliver, consume, and automate data and analytics across teams, tools, and AI agents. Our mission is to enable Agentic Analytics, where AI agents work alongside humans on a shared semantic foundation.

If you're fascinated by building core data and AI infrastructure, the kind that powers analytics at the world's most advanced technology companies, but want the agility and ownership of a startup, Cube is where you'll thrive.

With 19,000+ GitHub stars and 13,000+ community members, Cube is trusted by 400+ companies, including Maersk, Kimberly-Clark, Freshworks, Patagonia, Webflow, Brex, Deel, Tubi, Walmart, and Drata. Our platform empowers AI agents with a universal semantic foundation, enabling autonomous analytics at scale while maintaining consistency, security, and performance across BI tools, spreadsheets, and embedded applications.

We're looking for a Technical Customer Success Manager who can operate at the intersection of data engineering and business strategy. This is not a traditional CSM role where you send check-in emails and track NPS scores. You'll be the strategic partner for a portfolio of customers, helping them get real value from Cube, diagnosing technical problems, running QBRs with data leaders, and making sure they renew and grow. The "technical" in the title is real: our customers are data engineers, analytics engineers, and engineering leaders who talk in SQL and think in data models, and they evaluate you on whether you actually understand their stack. This role reports to the Head of Customer Success.

What you will do:

Own customer outcomes. Manage a portfolio of mid-market and enterprise accounts end to end, from onboarding through renewal, accountable for implementation, retention, adoption, and expansion.
Run strategic QBRs that go beyond usage dashboards: analyze deployment health, surface adoption gaps, build ROI narratives, and give customers a clear roadmap for getting more value from Cube.
Get technical: understand how customers have modeled their data in Cube, diagnose performance issues (pre-aggregation strategy, query optimization, caching behavior), and advise on best practices.
Be the voice of the customer internally, translating feedback into product insights and working with engineering, product, and solutions architecture to resolve issues.
Drive adoption of new capabilities such as Analytics Chat, embedded agentic analytics, MCP integration, workbooks, and dashboards.
Manage renewals and identify expansion opportunities, owning the commercial relationship alongside our sales team.

Who you are:

5+ years in a customer-facing role at a data, analytics, or developer-tools company (CSM, technical account manager, solutions consultant, or similar).
Strong SQL skills: you can write queries with window functions, CTEs, and cohort logic, and read someone else's SQL and spot what's wrong.
Experience working with technical stakeholders (data engineers, analytics engineers, engineering managers) and executive stakeholders (VP/Head of Data, CTO) in the same account.
A track record of managing renewals and driving account growth in a SaaS environment.
Ability to run a QBR that a data leader would actually find valuable: business narrative, not just metrics.
Familiarity with the modern data stack: cloud data warehouses (Snowflake, BigQuery, Redshift, Databricks), transformation tools (dbt), and BI/analytics tools.
Excellent written and verbal communication: you can explain a pre-aggregation strategy to a data engineer and explain ROI to a VP in the same meeting.
Based in the US with availability for overlap with US business hours.

Bonus points:

Experience with Cube or semantic layer concepts (metrics layers, governed data models, headless BI).
Background in analytics engineering, data engineering, or BI, having been on the practitioner side.
Familiarity with embedded analytics use cases and multi-tenant architectures.
Experience with API-first or developer-tool products where the buyer is technical.
Understanding of AI/LLM integrations in the data stack (MCP, text-to-SQL, agentic workflows).
Comfort with light data modeling, YAML/code-based configuration, or git workflows.

This role is customer-facing and involves occasional travel to customer sites and company events.

We're a fully remote company based in San Francisco, hiring for this role in the United States. You can work from anywhere in the US and join our highly collaborative team.

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