Jobs in the United States

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Added 1 min ago
Senior - Retirement and Benefits Analyst
Bread Financial Payments, Inc
Columbus, OH · Chadds Ford, PA · Frisco, TX · Draper, UT · NY · Wilmington, DE
Assist in the creation and implementation of new benefits programs to meet organizational needs and align with pillars. - (10%)
Added 1 min ago
Restaurant General Manager
Taco Bell
HILLSBORO, OH
As the Taco Bell Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel…
Added 2 mins ago
HSE Manager II
Archer Western Construction, LLC
United States
The HSE Manager provides leadership and guidance to assigned project(s) in the development and implementation of health, safety and environmental (EHS) processes. The HSE Manager will work…
Added 2 mins ago
Deputy Vice President, Operational Support
Aviation Enterprise
United States
Directs organizational change initiatives and operational transformation projects, including the evaluation and implementation of new processes, technologies, and work methods that improve…
Added 2 mins ago
Program Manager - Quality Management
NY STATE ELECTRIC & GAS CORP
United States Of America, NY
The Program Manager – Business Process Governance provides leadership in the development of foundational business processes for the implementation of a Quality Management System (cultural…
Added 3 mins ago
Med/Surg RN (Local)- FlexStaff
Northwell
New York, NY · NY
…of assessment, diagnosis, outcome identification, planning, implementation and evaluation of patient care. Collaborates with physicians and other health team members in coordinating and…
Added 3 mins ago
Clinical Applications Manager
SouthEast Alaska Regional Health Consortium
Juneau, AK
Work outside of regularly scheduled times to assist with implementation or support.
Added 3 mins ago
Registered Nurse (RN)- Ambulatory- OBGYN
Northwell
New York, NY · NY
…of assessment, diagnosis, outcome identification, planning, implementation and evaluation of patient care. Collaborates with physicians and other health team members in coordinating and…
Added 3 mins ago
RN PACU Per Diem & Contracts - FlexStaff
Northwell
Lake Success, NY · NY
…of assessment, diagnosis, outcome identification, planning, implementation and evaluation of patient care. Collaborates with physicians and other health team members in coordinating and…
Added 4 mins ago
Restaurant General Manager
Taco Bell
BRYAN, OH
As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the…
Added 4 mins ago
Registered Nurse (RN) - Ambulatory- Pain Management
Northwell
New York, NY · NY
…of assessment, diagnosis, outcome identification, planning, implementation and evaluation of patient care. Collaborates with physicians and other health team members in coordinating and…
Added 4 mins ago
Registered Nurse(ZK)(99)
Northwell
Glen Oaks, NY
…of assessment, diagnosis, outcome identification, planning, implementation, and evaluation of patient care. Collaborates with physicians and other health team members in coordinating and…
Added 4 mins ago
Registered Nurse Operating Room
Northwell
Manhasset, NY
…of assessment, diagnosis, outcome identification, planning, implementation, and evaluation of patient care. Collaborates with physicians and other health team members in coordinating and…
Added 4 mins ago
Manager, OMS Product & Delivery
ViaPath Technologies
Remote, United States
We are seeking a Manager, Product Operations & Delivery to drive the execution of our product roadmap across ViaPath’s enterprise Offender Management System (OMS) platform. This role serves…
Added 4 mins ago
Registered Nurse - Ambulatory (Pediatrics Cardiology)
Northwell
New Hyde Park, NY
…of assessment, diagnosis, outcome identification, planning, implementation and evaluation of patient care. Collaborates with physicians and other health team members in coordinating and…
Added 4 mins ago
Registered Nurse - Ambulatory (Cardiology)
Northwell
Flushing, NY
…of assessment, diagnosis, outcome identification, planning, implementation and evaluation of patient care. Collaborates with physicians and other health team members in coordinating and…
Added 4 mins ago
Registered Nurse - Ambulatory (OB/GYN)
Northwell
Garden City, NY
…of assessment, diagnosis, outcome identification, planning, implementation and evaluation of patient care. Collaborates with physicians and other health team members in coordinating and…
Added 4 mins ago
Registered Nurse - Skilled Nursing Facility
Northwell
Manhasset, NY
…of assessment, diagnosis, outcome identification, planning, implementation, and evaluation of patient care. Collaborates with physicians and other health team members in coordinating and…
Added 4 mins ago
Sr Implementation Operations Manager
Vizient, Inc.
Irving, TX · Chicago, IL · Centennial, CO
In this role, you will lead operational coordination and execution for complex implementation projects, ensuring efficient workflows, successful contract activation, and seamless client…
Added 4 mins ago
Spend Manager
Vizient, Inc.
Irving, TX · Centennial, CO
Communicates effectively with stakeholders to support implementation and adoption of solutions.
Added 4 mins ago
Registered Nurse (RN) - 5N Neuro/Tele
Northwell
Sleepy Hollow, NY
…of assessment, diagnosis, outcome identification, planning, implementation, and evaluation of patient care. Collaborates with physicians and other health team members in coordinating and…
Added 4 mins ago
Registered Nurse (RN) - Operating Room (OR) Per Diem
Northwell
New York, NY · NY
…of assessment, diagnosis, outcome identification, planning, implementation and evaluation of patient care. Collaborates with physicians and other health team members in coordinating and…
Added 4 mins ago
RN Case Manager (As Needed) - Loris
McLeod Careers Section
Loris, SC
Job Summary: The Case Manager oversees the process of care delivered to patients, works collaboratively, and provides leadership to the healthcare team, and is committed to organization…
Added 4 mins ago
Associate Principal - Capital
Vizient, Inc.
Irving, TX
…others to be high performers. This position has formal people manager responsibilities including performance management, professional development, recruitment, retention, engagement,…
Added 5 mins ago
Registered Nurse - Operating Room
Northwell
Glen Cove, NY
…of assessment, diagnosis, outcome identification, planning, implementation, and evaluation of patient care. Collaborates with physicians and other health team members in coordinating and…

Cube Dev

Technical Customer Success Manager

San Francisco, CA, United States

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Job details

Posting language: English

Original job description

At Cube, we're redefining how organizations deliver, consume, and automate data and analytics across teams, tools, and AI agents. Our mission is to enable Agentic Analytics, where AI agents work alongside humans on a shared semantic foundation.

If you're fascinated by building core data and AI infrastructure, the kind that powers analytics at the world's most advanced technology companies, but want the agility and ownership of a startup, Cube is where you'll thrive.

With 19,000+ GitHub stars and 13,000+ community members, Cube is trusted by 400+ companies, including Maersk, Kimberly-Clark, Freshworks, Patagonia, Webflow, Brex, Deel, Tubi, Walmart, and Drata. Our platform empowers AI agents with a universal semantic foundation, enabling autonomous analytics at scale while maintaining consistency, security, and performance across BI tools, spreadsheets, and embedded applications.

We're looking for a Technical Customer Success Manager who can operate at the intersection of data engineering and business strategy. This is not a traditional CSM role where you send check-in emails and track NPS scores. You'll be the strategic partner for a portfolio of customers, helping them get real value from Cube, diagnosing technical problems, running QBRs with data leaders, and making sure they renew and grow. The "technical" in the title is real: our customers are data engineers, analytics engineers, and engineering leaders who talk in SQL and think in data models, and they evaluate you on whether you actually understand their stack. This role reports to the Head of Customer Success.

What you will do:

Own customer outcomes. Manage a portfolio of mid-market and enterprise accounts end to end, from onboarding through renewal, accountable for implementation, retention, adoption, and expansion.
Run strategic QBRs that go beyond usage dashboards: analyze deployment health, surface adoption gaps, build ROI narratives, and give customers a clear roadmap for getting more value from Cube.
Get technical: understand how customers have modeled their data in Cube, diagnose performance issues (pre-aggregation strategy, query optimization, caching behavior), and advise on best practices.
Be the voice of the customer internally, translating feedback into product insights and working with engineering, product, and solutions architecture to resolve issues.
Drive adoption of new capabilities such as Analytics Chat, embedded agentic analytics, MCP integration, workbooks, and dashboards.
Manage renewals and identify expansion opportunities, owning the commercial relationship alongside our sales team.

Who you are:

5+ years in a customer-facing role at a data, analytics, or developer-tools company (CSM, technical account manager, solutions consultant, or similar).
Strong SQL skills: you can write queries with window functions, CTEs, and cohort logic, and read someone else's SQL and spot what's wrong.
Experience working with technical stakeholders (data engineers, analytics engineers, engineering managers) and executive stakeholders (VP/Head of Data, CTO) in the same account.
A track record of managing renewals and driving account growth in a SaaS environment.
Ability to run a QBR that a data leader would actually find valuable: business narrative, not just metrics.
Familiarity with the modern data stack: cloud data warehouses (Snowflake, BigQuery, Redshift, Databricks), transformation tools (dbt), and BI/analytics tools.
Excellent written and verbal communication: you can explain a pre-aggregation strategy to a data engineer and explain ROI to a VP in the same meeting.
Based in the US with availability for overlap with US business hours.

Bonus points:

Experience with Cube or semantic layer concepts (metrics layers, governed data models, headless BI).
Background in analytics engineering, data engineering, or BI, having been on the practitioner side.
Familiarity with embedded analytics use cases and multi-tenant architectures.
Experience with API-first or developer-tool products where the buyer is technical.
Understanding of AI/LLM integrations in the data stack (MCP, text-to-SQL, agentic workflows).
Comfort with light data modeling, YAML/code-based configuration, or git workflows.

This role is customer-facing and involves occasional travel to customer sites and company events.

We're a fully remote company based in San Francisco, hiring for this role in the United States. You can work from anywhere in the US and join our highly collaborative team.

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