Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
CC
General Manager
Community Choice Financial Family of Brands
ORLANDO, FL
- $22.5 USD / hour
As a General Manager (GM), you’ll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store’s success, you’ll manage daily…
Added just now
AI
Senior Manager, IT SOX Compliance
ADUS-Adobe Inc.
United States
- $108,300 to $225,300 USD / year
Adobe’s Risk Advisory & Assurance Services (RAAS) team is seeking a Senior Manager to lead our IT SOX compliance program and ensure the technology controls supporting financial reporting…
Added just now
Supply Chain Design & Network Operations Manager
Colgate-Palmolive Company
Piscataway, NJ
As the Supply Chain Design and Network Operations Manager you will be a core member of the global network operations team focused on the Home and Personal Care (HPC) categories. In this…
Added just now
AC
Global Mobility Associate
ATOMS Careers page
San Francisco, CA
- $114,000 to $134,000 USD / year
You can run an immigration program on your own without a dedicated global mobility manager, and you know when to bring in counsel or leadership.
Added just now
MRO Account Executive - Austin, TX
Fictiv
Austin, TX
…needs, and delivering a high level of customer support. The manager partners closely with internal teams to develop account strategies, support demand forecasting, and help introduce new…
Added 1 min ago
General Manager
Community Choice Financial Family of Brands
ORLANDO, FL
As a General Manager, you will lead the success of your store and team by setting the bar high for performance and providing the white-glove experience our customers expect. You will coach,…
Added 1 min ago
Product Manager MCL
Mayo US
Rochester, MN
External Connectivity and Interfaces: Manage the integrations, APIs, and interfaces that connect our platform with partners, customers, and external systems.
Added 2 mins ago
G
Multicraft Technician III
GAF
Cedar City, UT
- $46.13 USD / hour
Work Shift: This role will work a 12 hours shift; Most time will be spent on a day shift, 6:30am - 6:30pm, working a 2-2-3 schedule · This role will also spend time working a 7 on, 7 off, night shift, 6:30pm - 6:30am
Added 2 mins ago
Senior Product Project Management Specialist
USA-Medtronic MiniMed, Inc 1017
Northridge, CA
Must Have: Minimum Requirements
Added 2 mins ago
Automotive Technician
Leeds West Groups
Dubuque, IA
Utilize diagnostic equipment, technical manuals, and computerized systems to diagnose and troubleshoot complex automotive problems efficiently and accurately.
Added 2 mins ago
Assistant Manager
Leeds West Groups
Dubuque, IA
An Assistant Store Manager exemplifies professional integrity, strong leadership skills, business acumen, knowledge of automotive industry practices and procedures, and a passion for…
Added 2 mins ago
Loan Sales Specialist
OneMain General Services Corporation
Bowie, MD
…role is eligible for a competitive additional compensation program that is based on individual and company…
Added 2 mins ago
Loan Sales Specialist - South Denver
OneMain General Services Corporation
Denver, CO
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
Added 2 mins ago
Office Administrator
Camping World
Concord, NC
Prepare/ provide reports, schedules or requests for additional information on a timely basis to the Area Controller, corporate office or General Manager
Added 3 mins ago
Grants Manager
SBHU
Stony Brook, NY
At Stony Brook Medicine, the Grants Manager supports the Director of Strategic Engagement in the administration, coordination, and oversight of sponsored funding and community-focused grant…
Added 3 mins ago
CC
General Manager
Community Choice Financial Family of Brands
ORLANDO, FL
- $22.5 USD / hour
As a General Manager (GM), you’ll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store’s success, you’ll manage daily…
Added 3 mins ago
CC
General Manager
Community Choice Financial Family of Brands
Lenexa, KS
- $19.25 USD / hour
As a General Manager (GM), you’ll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store’s success, you’ll manage daily…
Added 4 mins ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
Daytona Beach, FL · Ormond Beach, FL · Port Orange, FL
- Part-time
Benefit Offerings: PTO, Health, and Retirement for eligible full-time associates. To learn more details about our Total Rewards program, visit www.yourcaleres.com.
Added 4 mins ago
SS
Maintenance Operations Manager
South Shore Association dba SAIL
Baldwin, NY
- $75,000 USD / year
EEOC STATUS: Exempt/First/Mid-Level Officials & Manager
Added 5 mins ago
Peer Employment Coach
Odyssey House INC
New York, NY
REPORTS TO: Work & Out Grant, Vocational Manager
Added 5 mins ago
CS
Construction Project Manager
CEI Services
Remote, United States
- $125,000 to $160,000 USD / year
You must have the ability to drive and have proper licensing
Added 5 mins ago
Manager, Automation Engineering
Danone
Dallas, TX · Jacksonville, FL
The Automation Engineering Manager will lead the development, implementation, standardization, lifecycle management, and continuous improvement of automation and control systems across…
Added 5 mins ago
Field Service Engineer I - Birmingham, AL
Olympus Corporation of the Americas
Birmingham, AL
Valid Driver’s License required
Added 5 mins ago
Construction Safety Specialist (BT-26186)
Bastion Technologies
FL
Must have a High School or equivalent · Must have a minimum of 5+ years of recent and related work experience
Added 5 mins ago
Assistant Store Manager (US) - Boston, MA (Copley Sq)
TD Bank, N.A.
Boston, MA
The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow…

CTS

Field Services Engineer

Brooklyn, NY, United States
NY, United States

$60,000 to $80,000 USD / year

Apply on job-boards.greenhouse.io About employer

Applications open in a new tab.

Job details

Pay: $60,000 to $80,000 USD / year
Experience: 2+ years of experience in a customer-facing, technical-services environment, with a strong commitment to customer service.
Posting language: English
Posted: Nov 10, 2026

Original job description

CTS delivers comprehensive IT solutions to meet the unique demands of mission-driven organizations. We have deep expertise in supporting nonprofits and educational institutions, however our team is equipped to handle the complexities of IT across a variety of sectors. We’re committed to making technology work seamlessly, so our clients can focus on making a difference, regardless of their industry.

At CTS, we believe in building a company culture that fosters growth, collaboration, and innovation. By joining our team, you will not only help empower businesses with cutting-edge IT solutions but also build a rewarding career in a dynamic and supportive environment. Discover the many reasons why CTS is a great place to advance your career. We are headquartered in Brooklyn, NY with 90+ employees across the US and several other countries. Learn more about us at https://www.charterts.com

JOB SUMMARY

As a Field Services Engineer at CTS, you will play a crucial role within our Service Delivery team, ensuring our clients receive exceptional day-to-day technical support. Reporting to the Field Services Supervisor, you will act as the face of CTS, delivering both hands-on, on-site support and efficient remote assistance. Utilizing tools like ConnectWise, you will manage service requests, and uphold our service level agreements (SLAs), ensuring our clients' technology infrastructure runs smoothly.

KEY RESPONSIBILITIES

Respond to and resolve service incidents in accordance with existing procedures and service level agreement.
Track time, communicate and work via our Connectwise Manage PSA.
Liase with internal teams, vendors and client contacts.
Help identify areas where Standard Operating Procedures (SOPs) don't exist or need further work and create and improve those processes.
Installation, configuration and troubleshooting of workstation, server and cloud applications.
Triage incoming CTS and client technical requests. This includes picking up the phone at all times.
Complete all work assigned by Service Delivery Supervisor and Service Delivery Coordinator.
Ensure the prompt and through documentation of all work done via our ticketing system, IT Glue and other tools.
Ensure timesheet is kept impeccable on a daily basis with accurate time entries in order to better understand client and company resource demands and any needs thereof.

REQUIRED SKILLS AND QUALIFICATIONS

2+ years of experience in a customer-facing, technical-services environment, with a strong commitment to customer service.
Experience with networking protocols: TCP/IP, VPN, IPSEC, VoIP, and QoS.
Experience in WAN/LAN networking, including routing, switching, security, and load balancing.
Experience in WLAN technologies including, but not limited to, Meraki, UniFi, and Cisco.
Experience with Microsoft Windows Server, Windows Desktop, and Apple Ecosystem.
Experience with Grand Stream or other Asterisk-based PBX systems.
Experience with Android, iOS, Gsuite, and Office365.
Self-motivated, with excellent time management skills and the ability to handle and adapt to changing priorities and special projects in a high growth environment.
Ability to clearly articulate business and technical problems in terms of data and symptoms, causes and effects, and potential remedies; and
Strong written and oral communication skills are a strict requirement.

PREFERRED SKILLS AND QUALIFICATIONS

MSP experience.
Knowledge of Cisco ASA and SonicWall firewall.
Experience with MSP-related tools: ConnectWise, Addigy, Ninja, ScreenConnect, PRTG, and IT Glue.

WORK SCHEDULE & LOCATION

The expected schedule is Monday through Friday 9am to 5:30pm. Availability for overtime and occasional weekend work may be required.

This is a field-based role requiring daily travel to client sites across Brooklyn, Queens, Manhattan, and the Bronx, with a primary focus depending on assigned territory. We are seeking two Field Services (FS) Engineers: one based near the Coney Island area of Brooklyn and another based near the Harlem, NY area. While occasional remote work may be available, both positions require candidates to be ready and able to travel to assigned client sites each workday.

COMPENSATION

The salary range for this role is $60,000 - $80,000 annually

BENEFITS

Competitive compensation
Health Insurance (medical, vision, dental), 80% covered for employee-only plans and 75% covered for employee-spouse, employee-kids, and employee-family plans
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Employee Assistance Program (EAP)
Retirement Plan (401(k)) with company match
Commuter Benefits
Short-Term Disability Insurance fully paid by the company
Long-Term Disability Insurance fully paid by the company
Life and AD&D Insurance, with optional Supplemental Life Insurance
Paid Time Off, including Paid Parental Leave
10 Holidays
2 Floating Holidays

CTS participates in the E-Verify Program. As part of this program, the company provides the federal government with your Form I-9 information to confirm your employment eligibility in the United States. Learn more at www.e-verify.gov (information available in English and Spanish).

THE INTERVIEW PROCESS

We aim to move fast. You’ll receive scheduling emails from jobs@charterts.com through Greenhouse.

Depending on the role, some steps may be adjusted or added - we’ll let you know upfront!

Screening call with a member of our HR team (30 minutes)
Technical interview with the Hiring Manager (45 minutes)
Panel interview with the Hiring Manager and Department Director (60 minutes)
(If applicable) Executive interview

CTS is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and employees. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law.

CTS is committed to working with and providing access and reasonable accommodation to applicants. If you require an accommodation, please reach out to jobs@charterts.com once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Apply on job-boards.greenhouse.io About employer

More about this job

Skills

Technical support
Troubleshooting
Documentation
Customer service
VPN
WAN
LAN
Microsoft Windows Server
Microsoft Windows
Google Workspace
Microsoft 365
Time management
Communication skills

Report this job

Work requirements

Jobs in the United States