Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
RU
Sr Ansible Automation Engineer
Randstad USA
Chandler, AZ
- $51.59 to $61.59 USD / hour
Participates in design, development and implementation of systems engineering activities, to include technical support, systems programming and data center capabilities
Added just now
Senior Software Engineer, Infrastructure, Google Cloud Compute
Google
Kirkland, WA
3 years of experience developing large-scale infrastructure, distributed systems or networks, or experience with compute technologies, storage or hardware architecture.
Added just now
Data Analyst - ERP & Master Data
TransTech Energy
Cleveland, OH
…growth path is from ERP data lead into a Senior or Lead Data Engineer or Data Architect role within Data & Analytics, with leadership opportunities also open in ERP and Business Systems,…
Added 1 min ago
Staff Machine Learning Engineer
Coupang Internal
United States
As a Staff Machine Learning Engineer for the Coupang Media Group (CMG) - Ads Quality & Ranking, you will be responsible for designing and deploying state-of-the-art machine learning models,…
Added 1 min ago
Environmental Intern, Air Program
ATI
Albany, OR
Must have a 2.5 GPA (overall)
Added 2 mins ago
Snowflake, Teradata and Databricks Engineer
Infosys
United States
…transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by…
Added 2 mins ago
HHS NIH CIT-BAS EAMSS
GD Information Technology, Inc.
United States
Business Software, Database Management, Database Management Systems (DBMS), Software ApplicationsCertifications:
Added 2 mins ago
Senior AI and Knowledge Systems Engineer
GeoYeti
Chantilly, VA
…team supporting customer missions as a Senior AI and Knowledge Systems Engineer in Chantilly,…
Added 2 mins ago
Engineer 3
Four Seasons Hotels Limited
Teton Village, WY
Successful candidate must possess legal work authorization in the United States
Added 3 mins ago
IAM Business Analyst (Remote)
Govcio LLC
United States
Analyzes the impact of proposed changes across interconnected ICAM systems and dependent applications, identifying risks, dependencies, and downstream effects.
Added 3 mins ago
IAM Journeyman Software Engineer (Remote)
Govcio LLC
United States
GovCIO is currently hiring an IAM Journeyman Software Engineer to lead design, development, and technical delivery of software components and integrations supporting the enterprise…
Added 3 mins ago
IAM Junior Software Engineer (Remote)
Govcio LLC
United States
GovCIO is currently hiring an IAM Junior Software Engineer to design, develop, and maintain software components and integrations supporting the enterprise Identity, Credential, and Access…
Added 3 mins ago
IAM Senior SQA Engineer (Remote)
Govcio LLC
United States
GovCIO is currently hiring an IAM Sr. SQA Engineer to lead software quality assurance and test strategy for the enterprise Identity, Credential, and Access Management (ICAM) program…
Added 3 mins ago
IAM SQA Engineer (Remote)
Govcio LLC
United States
GovCIO is currently hiring an IAM SQA Engineer to provide software quality assurance and test support for the enterprise Identity, Credential, and Access Management (ICAM) program…
Added 3 mins ago
Senior Business Process Engineer - Business Architecture
Delta Dental
Alpharetta, GA
The Senior Business Process Engineer evaluates, designs, executes, measures, monitors and controls business processes. The role will work to ensure that business process outcomes are in…
Added 3 mins ago
AI
Software Engineer - Controls
Applied Intuition
Sunnyvale, CA
- $150,000 to $250,000 USD / year
We are looking for a software engineer with expertise in control of autonomous vehicles or mobile robots. Among your responsibilities will be the development of controls modules that must…
Added 3 mins ago
Software Engineer, Simulation & Reinforcement Learning
Bot Auto
Houston, TX
Bot Auto develops autonomous trucking technology. Our Simulation team builds software used to train and evaluate autonomous driving systems.
Added 4 mins ago
DC
Senior Validation Engineer - CQV
Dawar Consulting, Inc.
Oceanside, CA
- $85 USD / hour
Our client, a world leader in biotechnology and life sciences, is seeking a "Senior validation Engineer - CQV".
Added 4 mins ago
Manager, Interiors Cabin
Lucid Motors
Newark, CA
Own development and release of interior systems (trim, headliner, overhead, trunk trim etc.).
Added 4 mins ago
Development and Release Engineer - Transmissions
Stellantis
Auburn Hills, MI
The Shifting Systems Design Release Engineer (DRE) is responsible for the design, release, validation, and production support of automatic transmission shifting system components. The role…
Added 4 mins ago
AWS Security Engineer - Senior Associate
PwC US Consulting LLP
Dallas, TX · Tampa, FL · Miami, FL · Atlanta, GA · Chicago, IL · Denver, CO · Boston, MA · Cleveland, OH · Nashville, TN · Philadelphia, PA · Houston, TX
What You Must Have
Added 4 mins ago
Applied AI Health System Engineer – Senior Manager
PricewaterhouseCoopers Advisory Services LLC
NY · Raleigh, NC · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbia, SC · Columbus, OH · Dallas, TX · Baltimore, MD · Richmond, VA · Rochester, NY · Rosemont, IL · Boston, MA · St. Louis, MO · Salt Lake City, UT · San Antonio, TX · Seattle, WA · Spartanburg, SC · Stamford, CT · Tampa, FL · Atlanta, GA · Toledo, OH · Austin, TX · Tulsa, OK · Washington, DC · Denver, CO · Des Moines, IA · Detroit, MI · Buffalo, NY · Florham Park, NJ · Fort Worth, TX · Greensboro, NC · Hartford, CT · Houston, TX · Grand Rapids, MI · Jacksonville, FL · Kansas City, MO · Las Vegas, NV · Little Rock, AR · Louisville, KY · Birmingham, AL · Fayetteville, AR · Melville, NY · Miami, FL · Milwaukee, WI · Minneapolis, MN · Nashville, TN · New Orleans, LA · Oklahoma City, OK · Philadelphia, PA · Phoenix, AZ · Pittsburgh, PA · Portland, OR
What You Must Have
Added 4 mins ago
A
Wastewater Technician
Alsco
Houston, TX
- $25 to $30 USD / hour
The Wastewater Maintenance Technician is responsible for operating, maintaining, and repairing the equipment and systems used in wastewater treatment in the plant. The primary goal is to…
Added 5 mins ago
Sr Network Test Engineer
Lumen Technologies
DENVER, CO · Denver, CO · Denver
The Sr Network Engineer applies advanced engineering and network principles, theories, concepts and technologies to solve unusually complex problems and issues. Interacts and drives vendor…
Added 5 mins ago
MRO Account Executive - Austin, TX
Fictiv
Austin, TX
Proficiency with CRM systems and Microsoft Office tools, including Excel and PowerPoint

CTS

Field Services Engineer

Brooklyn, NY, United States
NY, United States

$60,000 to $80,000 USD / year

Apply on job-boards.greenhouse.io About employer

Applications open in a new tab.

Job details

Pay: $60,000 to $80,000 USD / year
Experience: 2+ years of experience in a customer-facing, technical-services environment, with a strong commitment to customer service.
Posting language: English
Posted: Nov 10, 2026

Original job description

CTS delivers comprehensive IT solutions to meet the unique demands of mission-driven organizations. We have deep expertise in supporting nonprofits and educational institutions, however our team is equipped to handle the complexities of IT across a variety of sectors. We’re committed to making technology work seamlessly, so our clients can focus on making a difference, regardless of their industry.

At CTS, we believe in building a company culture that fosters growth, collaboration, and innovation. By joining our team, you will not only help empower businesses with cutting-edge IT solutions but also build a rewarding career in a dynamic and supportive environment. Discover the many reasons why CTS is a great place to advance your career. We are headquartered in Brooklyn, NY with 90+ employees across the US and several other countries. Learn more about us at https://www.charterts.com

JOB SUMMARY

As a Field Services Engineer at CTS, you will play a crucial role within our Service Delivery team, ensuring our clients receive exceptional day-to-day technical support. Reporting to the Field Services Supervisor, you will act as the face of CTS, delivering both hands-on, on-site support and efficient remote assistance. Utilizing tools like ConnectWise, you will manage service requests, and uphold our service level agreements (SLAs), ensuring our clients' technology infrastructure runs smoothly.

KEY RESPONSIBILITIES

Respond to and resolve service incidents in accordance with existing procedures and service level agreement.
Track time, communicate and work via our Connectwise Manage PSA.
Liase with internal teams, vendors and client contacts.
Help identify areas where Standard Operating Procedures (SOPs) don't exist or need further work and create and improve those processes.
Installation, configuration and troubleshooting of workstation, server and cloud applications.
Triage incoming CTS and client technical requests. This includes picking up the phone at all times.
Complete all work assigned by Service Delivery Supervisor and Service Delivery Coordinator.
Ensure the prompt and through documentation of all work done via our ticketing system, IT Glue and other tools.
Ensure timesheet is kept impeccable on a daily basis with accurate time entries in order to better understand client and company resource demands and any needs thereof.

REQUIRED SKILLS AND QUALIFICATIONS

2+ years of experience in a customer-facing, technical-services environment, with a strong commitment to customer service.
Experience with networking protocols: TCP/IP, VPN, IPSEC, VoIP, and QoS.
Experience in WAN/LAN networking, including routing, switching, security, and load balancing.
Experience in WLAN technologies including, but not limited to, Meraki, UniFi, and Cisco.
Experience with Microsoft Windows Server, Windows Desktop, and Apple Ecosystem.
Experience with Grand Stream or other Asterisk-based PBX systems.
Experience with Android, iOS, Gsuite, and Office365.
Self-motivated, with excellent time management skills and the ability to handle and adapt to changing priorities and special projects in a high growth environment.
Ability to clearly articulate business and technical problems in terms of data and symptoms, causes and effects, and potential remedies; and
Strong written and oral communication skills are a strict requirement.

PREFERRED SKILLS AND QUALIFICATIONS

MSP experience.
Knowledge of Cisco ASA and SonicWall firewall.
Experience with MSP-related tools: ConnectWise, Addigy, Ninja, ScreenConnect, PRTG, and IT Glue.

WORK SCHEDULE & LOCATION

The expected schedule is Monday through Friday 9am to 5:30pm. Availability for overtime and occasional weekend work may be required.

This is a field-based role requiring daily travel to client sites across Brooklyn, Queens, Manhattan, and the Bronx, with a primary focus depending on assigned territory. We are seeking two Field Services (FS) Engineers: one based near the Coney Island area of Brooklyn and another based near the Harlem, NY area. While occasional remote work may be available, both positions require candidates to be ready and able to travel to assigned client sites each workday.

COMPENSATION

The salary range for this role is $60,000 - $80,000 annually

BENEFITS

Competitive compensation
Health Insurance (medical, vision, dental), 80% covered for employee-only plans and 75% covered for employee-spouse, employee-kids, and employee-family plans
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Employee Assistance Program (EAP)
Retirement Plan (401(k)) with company match
Commuter Benefits
Short-Term Disability Insurance fully paid by the company
Long-Term Disability Insurance fully paid by the company
Life and AD&D Insurance, with optional Supplemental Life Insurance
Paid Time Off, including Paid Parental Leave
10 Holidays
2 Floating Holidays

CTS participates in the E-Verify Program. As part of this program, the company provides the federal government with your Form I-9 information to confirm your employment eligibility in the United States. Learn more at www.e-verify.gov (information available in English and Spanish).

THE INTERVIEW PROCESS

We aim to move fast. You’ll receive scheduling emails from jobs@charterts.com through Greenhouse.

Depending on the role, some steps may be adjusted or added - we’ll let you know upfront!

Screening call with a member of our HR team (30 minutes)
Technical interview with the Hiring Manager (45 minutes)
Panel interview with the Hiring Manager and Department Director (60 minutes)
(If applicable) Executive interview

CTS is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and employees. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law.

CTS is committed to working with and providing access and reasonable accommodation to applicants. If you require an accommodation, please reach out to jobs@charterts.com once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Apply on job-boards.greenhouse.io About employer

More about this job

Skills

Technical support
Troubleshooting
Documentation
Customer service
VPN
WAN
LAN
Microsoft Windows Server
Microsoft Windows
Google Workspace
Microsoft 365
Time management
Communication skills

Report this job

Work requirements

Jobs in the United States