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Added just now
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Director, Forward Deployed Security Architecture
AstraZeneca
Gaithersburg, MD · Gaithersburg
- $169,320 to $222,232.5 USD / year
Candidates must reside within commuting distance of Gaithersburg or be willing to relocate for this opportunity
Added just now
Software Acquisition Specialist
Arcfield
Chantilly, VA
Clearance: Must possess and be able to maintain a TS/SCI with Poly
Added just now
Cyber Security Solutions Engineer
Arcfield
Chantilly, VA
Must possess and be able to maintain a TS/SCI with Polygraph
Added just now
Cybersecurity Solutions Engineer
Arcfield
Chantilly, VA
Must possess and be able to maintain a TS/SCI with Polygraph
Added just now
System Engineer (Acquisition Specialist)
Arcfield
Chantilly, VA
Required Clearance: Must possess and be able to maintain a TS/SCI with Polygraph
Added just now
System Engineer (Acquisition / Integration)
Arcfield
Chantilly, VA
Required Clearance: Must possess and be able to maintain a TS/SCI with Polygraph
Added just now
Principal Engineer (Software)
Fenwal, Inc.
Lake Zurich, IL · IL
The Principal Engineer works under minimal supervision while providing technical leadership for systems and software development activities of data management software throughout the…
Added 1 min ago
Experienced Engineer, Identity and Access Management
Deloitte US
Cincinnati, OH · Hermitage, TN · Indianapolis, IN · Kansas City, MO · Nashville, TN · San Antonio, TX · St. Louis, MO · Tampa, FL
The successful candidate will work with experienced administrators and security engineers while developing hands-on expertise in cloud identity and identity security. Key responsibilities…
Added 2 mins ago
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Senior Manager, Customer Marketing
Fireworks
Remote, United States
- $200,000 to $230,000 USD / year
- Recruit executive advocates (CIOs, CTOs, heads of AI and engineering) who can speak to scale, security, reliability and procurement.
Added 4 mins ago
Senior Staff Engineer
Zensar
Raleigh, NC · Morrisville, NC
Zensar is looking for a Senior Staff Platform Engineer / Principal Platform Engineer (Kubernetes & Cloud Infrastructure) to serve as the technical authority for our Kubernetes-based compute…
Added 4 mins ago
Project Engineer
The Solutions Team Inc
Flowood, MS
The Solutions Team (TST) is looking for an experienced, motivated Project Engineer to join our growing Projects Team!
Added 5 mins ago
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Systems Engineer
Actalent
Colorado Springs, CO
- $50 to $68 USD / hour
Job Title: Systems EngineerJob DescriptionThe Systems Engineer designs, modernizes, and sustains complex ground-based radar systems that support critical national security missions. This…
Added 6 mins ago
Applied AI SRE III - PxE GPS
Deloitte US
Dallas, TX · Hermitage, TN · Nashville, TN
As an Applied AI Site Reliability Engineer III, you will actively engage in your engineering craft, taking a hands-on approach to the reliability, performance, and operational integrity of…
Added 6 mins ago
Cyber - Senior Consultant, AI Data Security
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Costa Mesa, CA · Dallas, TX · Davenport, IA · Denver, CO · Detroit, MI · Gilbert, AZ · Hartford, CT · Hermitage, TN · Houston, TX · Indianapolis, IN · Jacksonville, FL · Jericho, NY · Jersey City, NJ · Kansas City, MO · Lake Mary, FL · Las Vegas, NV · Los Angeles, CA · Louisville, KY · McLean, VA · Mechanicsburg, PA · Memphis, TN · Miami, FL · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Princeton, NJ · Raleigh, NC · Richmond, VA · Rochester, NY · Rosslyn, VA · San Antonio, TX · San Francisco, CA · Seattle, WA · Stamford, CT
As a Sr Consultant: AI Data Security in Deloitte's Cyber for AI team, you will own technical workstreams that secure how enterprise data is ingested, transformed, retrieved, and used by…
Added 6 mins ago
Cyber Manager: AI Data Security
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Costa Mesa, CA · Dallas, TX · Davenport, IA · Denver, CO · Detroit, MI · Gilbert, AZ · Hartford, CT · Hermitage, TN · Houston, TX · Indianapolis, IN · Jacksonville, FL · Jericho, NY · Jersey City, NJ · Kansas City, MO · Lake Mary, FL · Las Vegas, NV · Los Angeles, CA · Louisville, KY · McLean, VA · Mechanicsburg, PA · Memphis, TN · Miami, FL · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Princeton, NJ · Raleigh, NC · Richmond, VA · Rochester, NY · Rosslyn, VA · San Antonio, TX · San Francisco, CA · Seattle, WA · Stamford, CT
As a Manager: AI Data Security in Deloitte's Cyber for AI team, you will lead client engagements that secure how enterprise data is ingested, transformed, retrieved, and used by RAG and…
Added 6 mins ago
Cyber Senior Consultant: AI Security, Infrastructure
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Costa Mesa, CA · Dallas, TX · Davenport, IA · Denver, CO · Detroit, MI · Gilbert, AZ · Hartford, CT · Hermitage, TN · Houston, TX · Indianapolis, IN · Jacksonville, FL · Jericho, NY · Jersey City, NJ · Kansas City, MO · Lake Mary, FL · Las Vegas, NV · Los Angeles, CA · Louisville, KY · McLean, VA · Mechanicsburg, PA · Memphis, TN · Miami, FL · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Princeton, NJ · Raleigh, NC · Richmond, VA · Rochester, NY · Rosslyn, VA · San Antonio, TX · San Francisco, CA · Seattle, WA · Stamford, CT
Leading implementation of network isolation, private access, egress controls, cluster security, secrets management, artifact controls, infrastructure as code (IaC), and policy enforcement.
Added 7 mins ago
Utilities Engineer
JRC Careers
Fort Belvoir, VA
…missions, playing a crucial role in ensuring the safety and security of the United States and its…
Added 9 mins ago
Business Intelligence Engineer (Power BI)
Avanza LLC
Arlington, VA
Employees must reside within a commutable distance of our headquarters in Arlington, VA
Added 11 mins ago
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Lead Software Engineer – Anaplan Financial Planning
The Planet Group
Weston,, FL
- $85 to $88.13 USD / hour
Job Title: Lead Software Engineer - Anaplan Financial Planning
Added 11 mins ago
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NDT Development Engineer
BWXT
Lynchburg, VA
- $70,000 to $103,000 USD / year
Must have demonstrated ability to work both independently with minimal supervision and as a part of a collaborative team · Must have proven analytical and creative problem-solving abilities
Added 11 mins ago
Senior Security Design Engineer
RAE Security
Houston, TX
A Senior Security Design Engineer will design, implement, and maintain systems that protect facilities, assets, and personnel, such as card access control, surveillance (CCTV), and…
Added 11 mins ago
Sr. DevOps Engineer
Mclane
Temple, TX
The Senior DevOps Engineer is responsible for designing, implementing, automating, and supporting enterprise integration and DevOps capabilities that enable secure, scalable, and reliable…
Added 12 mins ago
Principal Full Stack Software Engineer (TS/SCI)
Vantor Services Inc.
Westminster, CO
To be eligible for this position, you must be a U.S. Citizen. This position requires an active U.S. Government security clearance, applicants who do not currently hold the required…
Added 12 mins ago
Senior Lead Software Engineer - Blockchain, Java, Micro Services
JPMC page
Jersey City, NJ
As a Sr. Lead Software Engineer at JPMorgan Chase within the Commercial & Investment Bank - Payments Technology, Core Blockchain Team, you are an integral part of an agile team that works…
Added 12 mins ago
Staff Software Engineer
Murmuration
Remote, United States
Do you see yourself as a mission-driven engineer who believes that great products emerge from strong teams? Do you thrive in inclusive, thoughtful environments where engineers hold…

CTS

Field Services Engineer

Brooklyn, NY, United States
NY, United States

$60,000 to $80,000 USD / year

Apply on job-boards.greenhouse.io About employer

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Job details

Pay: $60,000 to $80,000 USD / year
Experience: 2+ years of experience in a customer-facing, technical-services environment, with a strong commitment to customer service.
Posting language: English
Posted: Nov 10, 2026

Original job description

CTS delivers comprehensive IT solutions to meet the unique demands of mission-driven organizations. We have deep expertise in supporting nonprofits and educational institutions, however our team is equipped to handle the complexities of IT across a variety of sectors. We’re committed to making technology work seamlessly, so our clients can focus on making a difference, regardless of their industry.

At CTS, we believe in building a company culture that fosters growth, collaboration, and innovation. By joining our team, you will not only help empower businesses with cutting-edge IT solutions but also build a rewarding career in a dynamic and supportive environment. Discover the many reasons why CTS is a great place to advance your career. We are headquartered in Brooklyn, NY with 90+ employees across the US and several other countries. Learn more about us at https://www.charterts.com

JOB SUMMARY

As a Field Services Engineer at CTS, you will play a crucial role within our Service Delivery team, ensuring our clients receive exceptional day-to-day technical support. Reporting to the Field Services Supervisor, you will act as the face of CTS, delivering both hands-on, on-site support and efficient remote assistance. Utilizing tools like ConnectWise, you will manage service requests, and uphold our service level agreements (SLAs), ensuring our clients' technology infrastructure runs smoothly.

KEY RESPONSIBILITIES

Respond to and resolve service incidents in accordance with existing procedures and service level agreement.
Track time, communicate and work via our Connectwise Manage PSA.
Liase with internal teams, vendors and client contacts.
Help identify areas where Standard Operating Procedures (SOPs) don't exist or need further work and create and improve those processes.
Installation, configuration and troubleshooting of workstation, server and cloud applications.
Triage incoming CTS and client technical requests. This includes picking up the phone at all times.
Complete all work assigned by Service Delivery Supervisor and Service Delivery Coordinator.
Ensure the prompt and through documentation of all work done via our ticketing system, IT Glue and other tools.
Ensure timesheet is kept impeccable on a daily basis with accurate time entries in order to better understand client and company resource demands and any needs thereof.

REQUIRED SKILLS AND QUALIFICATIONS

2+ years of experience in a customer-facing, technical-services environment, with a strong commitment to customer service.
Experience with networking protocols: TCP/IP, VPN, IPSEC, VoIP, and QoS.
Experience in WAN/LAN networking, including routing, switching, security, and load balancing.
Experience in WLAN technologies including, but not limited to, Meraki, UniFi, and Cisco.
Experience with Microsoft Windows Server, Windows Desktop, and Apple Ecosystem.
Experience with Grand Stream or other Asterisk-based PBX systems.
Experience with Android, iOS, Gsuite, and Office365.
Self-motivated, with excellent time management skills and the ability to handle and adapt to changing priorities and special projects in a high growth environment.
Ability to clearly articulate business and technical problems in terms of data and symptoms, causes and effects, and potential remedies; and
Strong written and oral communication skills are a strict requirement.

PREFERRED SKILLS AND QUALIFICATIONS

MSP experience.
Knowledge of Cisco ASA and SonicWall firewall.
Experience with MSP-related tools: ConnectWise, Addigy, Ninja, ScreenConnect, PRTG, and IT Glue.

WORK SCHEDULE & LOCATION

The expected schedule is Monday through Friday 9am to 5:30pm. Availability for overtime and occasional weekend work may be required.

This is a field-based role requiring daily travel to client sites across Brooklyn, Queens, Manhattan, and the Bronx, with a primary focus depending on assigned territory. We are seeking two Field Services (FS) Engineers: one based near the Coney Island area of Brooklyn and another based near the Harlem, NY area. While occasional remote work may be available, both positions require candidates to be ready and able to travel to assigned client sites each workday.

COMPENSATION

The salary range for this role is $60,000 - $80,000 annually

BENEFITS

Competitive compensation
Health Insurance (medical, vision, dental), 80% covered for employee-only plans and 75% covered for employee-spouse, employee-kids, and employee-family plans
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Employee Assistance Program (EAP)
Retirement Plan (401(k)) with company match
Commuter Benefits
Short-Term Disability Insurance fully paid by the company
Long-Term Disability Insurance fully paid by the company
Life and AD&D Insurance, with optional Supplemental Life Insurance
Paid Time Off, including Paid Parental Leave
10 Holidays
2 Floating Holidays

CTS participates in the E-Verify Program. As part of this program, the company provides the federal government with your Form I-9 information to confirm your employment eligibility in the United States. Learn more at www.e-verify.gov (information available in English and Spanish).

THE INTERVIEW PROCESS

We aim to move fast. You’ll receive scheduling emails from jobs@charterts.com through Greenhouse.

Depending on the role, some steps may be adjusted or added - we’ll let you know upfront!

Screening call with a member of our HR team (30 minutes)
Technical interview with the Hiring Manager (45 minutes)
Panel interview with the Hiring Manager and Department Director (60 minutes)
(If applicable) Executive interview

CTS is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and employees. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law.

CTS is committed to working with and providing access and reasonable accommodation to applicants. If you require an accommodation, please reach out to jobs@charterts.com once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Apply on job-boards.greenhouse.io About employer

More about this job

Skills

Technical support
Troubleshooting
Documentation
Customer service
VPN
WAN
LAN
Microsoft Windows Server
Microsoft Windows
Google Workspace
Microsoft 365
Time management
Communication skills

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Work requirements

Jobs in the United States