UX Designer 182107

Key Responsibilities

• Lead definition of the design work and deliver business outcomes across multiple product teams, with minimal guidance
• Partner with the product owner to help inform product strategy
• Work across the organization to drive consistent associate experiences
• Provide design and product thought leadership
• Contribute to improving UX Design practices and processes

The Expertise and Skills You Bring

Experience

• 8+ years of UX or related design experience is preferred
• A degree in a related field such as interaction design, architecture, industrial design, graphic design, or human factors is preferred
• Experience working on large enterprise applications or employee experiences preferred
• Familiarity with customer support or back-office operations populations preferred
• Experience working with agile teams preferred
• A digital portfolio we can review online is required

Skills

• Strong design fundamentals and ability to leverage design thinking and other strategic methods, with sound judgment in using emerging AI tools such as Figma Make
• Ability to partner with Product leaders to define and prototype product vision
• Effective communication, presentation, and storytelling skills; equally at ease speaking with developer or business partners, and executive audiences
• Curiosity and interpersonal skill to uncover stakeholder needs, influence decisions, and build trust
• A design consultancy approach, able to provide top-tier customer service to our business partners while calibrating delivery against feasibility and prioritization
• Embrace ambiguity and change, able to quickly adapt and adjust approach to accommodate shifting priorities or new information
• Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better
• Familiarity with digital accessibility and WCAG standards
• Ability to partner with UX Research to deeply understand associate needs and synthesize qualitative and quantitative feedback into themes that advise design decisions
• A foundation of development knowledge, an affinity for technology, and staying up to date on industry innovations