Sr. Systems Analyst 181934

The Expertise You Have

• 6-9 years of professional experience, supporting software solutions in a financial services or enterprise technology environment
• Bachelor’s degree in computer science or related technology subject area
• Strong working knowledge of REST APIs, JSON payloads, and API integration patterns across distributed microservices
• Hands-on experience testing and validating REST APIs using tools such as Bruno, Postman, or equivalent - including building request collections, validating response contracts, and debugging API failures
• Experience with API versioning strategies and hands-on participation in API version migration efforts - including impact analysis, consumer communication, contract comparison, and regression validation across microservices
• Proven knowledge of Splunk for log analysis, incident investigation, distributed tracing across microservices, and building dashboards and alert monitors for production observability
• Experience with AWS services including Lambda, Step Functions, S3, SQS, and event driven architectures (e.g., Kafka/Kinesis streams)
• Familiarity with Java/Spring Boot microservice architecture for the purpose of analysis, reverse engineering, and documentation (hands-on coding not required)
• Proficiency in creating system flow diagrams, process maps, data mapping documents, microservice dependency maps, and solution architecture documentation
• Expertise writing detailed business and technical requirements, user stories, and acceptance criteria for complex platform changes
• Understanding of Structured Query Language (SQL) and ability to trace data across relational and NoSQL data stores
• Solid understanding of functional and integration testing concepts; experience with tools like Cypress or equivalent is a plus
• Deep knowledge of scrum methodologies and tools - Jira experience required; Confluence documentation experience required
• Release coordination experience: managing deployment readiness, scheduling, cross-team communication, and post-release validation
• Test data generation experience, including tools like Hexawise or equivalent, is a plus
• AI/ML product awareness (e.g., supervised learning models, recommendation systems) is a bonus

The Skills You Bring

• You are a diligent person with a real passion for accuracy, clarity, and elimination of ambiguity
• You are deeply effective in written and verbal communications and are dedicated to tailoring content to the appropriate audience (business vs. technology, associate vs. management, etc.)
• You are a self-starter who can rapidly assimilate complex microservice platform architecture, business processes, goals, and objectives and distill them into well-defined requirements
• You understand how technology can automate business processes and can effectively propose, challenge, and engage in ideation with business and technology teams in formulating software designs and solutions
• You are capable of working directly with REST APIs using tools like Bruno or Postman to independently validate, test, and analyze microservice behavior without requiring developer handholding
• You can navigate Splunk to independently investigate log trails, trace failures across service boundaries, and communicate findings clearly to developers and partners
• You excel at creating and maintaining Confluence documentation - from architecture overviews to detailed runbooks, API migration guides, onboarding docs, and process flows
• You assist in identification, isolation, resolution, and communication of problems within production and non-production environments and perform root-cause troubleshooting
• You are flexible and can adjust your work schedule to accommodate both U.S. and India[ based teams and associates
• Good interpersonal and leadership and influencing skills (without direct authority of others)
• Determined, self-managed, energetic, passionate, and motivated with the ability to work independently to deliver results

The Value You Deliver

• Ensuring the product team is building the right software solutions and components to improve customer experience
• Facilitating flow of requirements from the business to the technology team, translating complex HPS platform needs into actionable user stories and sprint-ready backlog items
• Owning end-to-end documentation of the HPS Platform - system flows, data mappings, microservice integration contracts, API migration guides, and release notes maintained in Confluence
• Driving API version migration analysis - documenting breaking changes, coordinating consumer impact assessments, validating updated contracts using Bruno/Postman, ensuring smooth cutover across dependent microservices
• Leading Splunk-based observability efforts - building dashboards, defining alert thresholds, and performing log analysis to proactively detect and triage production incidents
• Driving release management coordination: scheduling, readiness reviews, deployment communication, and post-release validation
• Reducing requirements and design risk and resulting costs associated with rework and redesign through rigorous upfront analysis
• Working with developers to support and validate REST API contracts, JSON payloads, Kafka event flows, and AWS service integrations
• Exercising a passion for keeping your knowledge up-to-date with the latest and greatest in platform tooling, AWS capabilities, and financial technology
• Helping maintain the high level of integrity in the team
• Taking ownership and accountability for figuring out what needs to be done