Jobs in the United States

25+ jobs

Save this search

Added 12 mins ago
Pricing Manager
DINE DEVELOPMENT CORPORATION
Dayton, OH
This is a pre-award proposal-pricing role, not a corporate FP&A, accounting, program-control, or budgeting position. The Pricing Manager partners closely with Capture, Business Development,…
Added 17 mins ago
Engineering Manager
Morton/Windsor
Silver Springs, NY
General Manager, Human Resource Manager, EHS Manager, Quality Manager, Maintenance & Reliability Manager, Production Manager, Mill Manager, Buyer, Controller, Reliability Engineer,…
Added 22 mins ago
MA
Duty Manager - Frontier Airlines Passenger Service
Menzies Aviation
Denver, CO
- $77,250 USD / year
As a Menzies Aviation Passenger Service Duty Manager, you will be directly responsible for overseeing customer service operations on their shift. The Duty Manager will take accountability…
Added 22 mins ago
Network Fiber Delivery Manager [Americas]
Meta
Denver, CO
…visibility, and global impact.We are seeking a Network Fiber Delivery Manager to help shape, operationalize, and scale our global network investments portfolio. You will lead the delivery…
Added 25 mins ago
Engineering Manager
Morton Salt
Silver Springs, NY
General Manager, Human Resource Manager, EHS Manager, Quality Manager, Maintenance & Reliability Manager, Production Manager, Mill Manager, Buyer, Controller, Reliability Engineer,…
Added 42 mins ago
Senior Manager, Safety AI
Samsara
Remote, United States
As a Sr. Manager of Machine Learning, you will lead teams that fuse on-device computer vision with IMU, GPS, and vehicle diagnostic data to detect, interpret, and surface actionable safety…
Added 42 mins ago
Manager, Transportation - Rail
CTA
Chicago, IL
Designing and enforcing safety and service procedures to ensure the highest level of rail service reliability.
Added 53 mins ago
Associate Director - Technical Data Product Owner
Lilly
Indianapolis, IN
Champion observability, monitoring, and reliability initiatives across the product ecosystem.
Added 53 mins ago
A
Class A Cdl Driver
Aerotek
West Palm Beach, FL
- $18 to $23 USD / hour
Participate in a 24/7 emergency on-call service rotation as assigned by the Service Manager, responding to urgent customer needs.
Added 1 hour ago
Technical Program Manager II
Mastercard
O'Fallon, MO
As a Technical Program Manager, you will lead complex, cross-functional initiatives that drive platform modernization, improve service integration, streamline onboarding experiences, and…
Added 1 hour ago
A
Precast Plant Inspector PCI 2 WisDOT (Wisconsin & Chicago Area)
Atlas
Madison, WI · Chicago, IL · Milwaukee, WI · Waukesha, WI · Green Bay, WI · Wisconsin Rapids, WI · Rhinelander, WI · Eau Claire, WI · Superior, WI · Kenosha, WI · Racine, WI
- $40 to $50 USD / hour
Relays information to project manager and/or engineer, with limited in-field decision making.
Added 1 hour ago
Construction Materials Testing Technician (ACI Concrete; ICC/NICET Soils Preferred)
Atlas
Indianapolis, IN · Sullivan, IN
Performs construction-related field tests as directed by the Construction Materials Testing (CMT) Manager and Senior Engineer.
Added 1 hour ago
Construction Materials Testing Technician
Atlas
Saint Louis, MO
Perform construction-related field tests as directed by the Construction Materials Testing (CMT) Manager and Senior Engineer.
Added 1 hour ago
Lead Site Reliability Engineer - Remote
SitusAMC
Jefferson City, MO
+ Other activities as may be assigned by your manager
Added 1 hour ago
Technical Lead
City of New York
Brooklyn, NY
- Lead initiatives to automate DevOps tasks, improving deployment efficiency, reliability, and developer productivity.
Added 1 hour ago
Warehouse Manager
Wacker Chemical
Adrian, MI
we are looking for you as a(n)Warehouse Manager.
Added 1 hour ago
Engineering Manager, DevOps & Platform Engineering
Ford Motor Company
Dearborn, MI
We’re looking for an experienced Engineering Manager to lead and grow our DevOps team . This leader will shape the team’s direction, strengthen its operating practices, and help engineering…
Added 2 hours ago
OO
Data Analyst
Office of the Director of National Intelligence
McLean, VA
- $121,785 to $158,322 USD / year
…actionable information while ensuring data integrity, quality, and…
Added 2 hours ago
FA
Airway Transportation Systems Specialist
Federal Aviation Administration
Albuquerque, NM
- $91,529 to $141,858 USD / year
Receives general program assignments from a supervisor or higher-level manager. Assignments are stated in terms of priorities, overall objectives, and boundaries. Completed assignments are…
Added 2 hours ago
VH
Advanced Practice Nurse - Endocrinology
Veterans Health Administration
Buffalo, NY
- $110,459 to $146,902 USD / year
Leads within a High Reliability Organization (HRO) framework.
Added 2 hours ago
VH
Registered Nurse (Informaticist)
Veterans Health Administration
Grand Junction, CO
- $87,267 to $150,275 USD / year
…collaborates with interdisciplinary team members, including other program and service leaders at the facility/practice setting and…
Added 2 hours ago
AN
HUMAN RESOURCES SPECIALIST (MILITARY) T32
Air National Guard Units
Phoenix, AZ
- $64,564 to $83,938 USD / year
Plans, directs, and controls all aspects of the Relocation program for all members. Responsible for the development of internal policies and procedures governing administration of the…
Added 2 hours ago
VH
Registered Nurse - Accreditation Coordinator Registered Nurse
Veterans Health Administration
Fort Meade, SD
- $66,367 to $127,336 USD / year
…delivered to our Nation's Veterans as an Accreditation Readiness Program Coordinator with the VA Black Hills Health Care System. This rewarding position offers the opportunity to influence…
Added 2 hours ago
VH
Registered Nurse-Spinal Cord Injury (Long-Term Care)
Veterans Health Administration
Cleveland, OH
- $82,275 to $151,235 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added 2 hours ago
VH
Motor Vehicle Operator
Veterans Health Administration
Montrose, NY
- $30 to $35 USD / hour

CTA

Manager, Transportation - Rail

Chicago, IL, United States

SALARY $117,945.85

Apply About employer

Applications open in a new tab.

Job details

Pay: SALARY $117,945.85
Posting language: English
Posted: Nov 6, 2026

Original job description

SALARY $117,945.85

POSITION SUMMARY

Manages, plans, and coordinates staff actions and performance of rail operations personnel at the route/terminal levels. Supervises operations in the respective service areas to ensure the highest quality of safe, on-time, clean and friendly transit service. Effectively and efficiently addresses service challenges presented by weather, service emergencies and normal day-to-day operations to ensure that the needs of the internal and external customers are met.

PRIMARY RESPONSIBILITIES

Supervises and provides mentoring support to employees regarding work assignment, job duties and responsibilities, including the performance and procedures associated with job functions. o Investigates violations of rules, regulations and standard operating procedures. o Conducts interviews of employees when violations of the Authority’s rules, regulations, policies and procedures occur. o Determines and administers the appropriate course of action in accordance with the established guidelines of the Authority and Local Union. o Maintains the appropriate tracking documents as a resource to record/document interviews that have been conducted.
Manages staff to ensure safe and high quality customer service is met. o Travels to accident and emergency sites to supervise, rail service personnel and their operations. o Works to implement campaigns to prevent employee and passenger accidents through observations, safety audits, accident/incident investigations, and monitoring compliance with safety regulations. o Recommends corrective measures to prevent accidents, reduce injuries, and minimize customer service complaints. o Communicates alternate routes, advises on shuttle service, and works in conjunction with management staff to ensure that staffing needs are met. o Answers customer service questions and resolves customer complaints on the field. o Observes operations and recommends service improvements to maintain and increase ridership.
Collaborates with employees and communicates externally and internally to handle employee matters. o Reviews and investigates employee grievances and complaints. o Decides to accept or deny requests through investigation, employee interviews, and discussions with local Union representatives. o Prepares grievance responses at the first level of the process. o Responds to routine union questions and concerns directly and/or through interaction with other internal entities.
Observes and evaluates staff and supervisor performance for compliance with rules, regulations, and standard operating procedures (i.e., employee contact, line rides, station inspections). Identifies and responds to performance deviations and determines the corrective course of action. This includes conducting investigations in regards to customer service complaints and monitoring revenue collection in regards to ensure staff compliance.
Serves as first level CTA contact, attends community meetings, and interacts with governmental and city agencies to monitor special events and coordinate service to ensure service levels will be met. Communicates this information to senior management.
Hires, trains, develops, monitors, and evaluates staff. Reviews and recommends personnel actions for approval.
Performs related duties as assigned.

MANAGEMENT RESPONSIBILITIES

Reporting to this position are the following jobs:

Job Title

Tower Worker, Switch Worker, Rapid Transit Operators, Flaggers, Information Specialists, Transitional Return to Work (TRTW) Employees.
Universal Rail Supervisors
Rail Clerks
Project Specialists CHALLENGES
Designing and enforcing safety and service procedures to ensure the highest level of rail service reliability.
Providing safe, on-time, reliable service to community while balancing personnel and budget restraints.
Remaining calm at all times and in a multitude of different situations.

EDUCATION/EXPERIENCE REQUIREMENTS

Bachelor’s degree in a related field or a combination of education and experience relating to position.
Three (3) or more years of experience preferably in the fleet and/or transportation industry and project management experience with a strong customer service focus, plus two (2) years in a supervisory role related to the responsibilities of the position.
Experience in transit operations.
Experience working in a multi-union environment.
Valid State of Illinois Driver’s license.
Once hired, it is expected that incumbent successfully complete a rail operations familiarization program within six (6) months.
Required to maintain current Rail Safety or Train Operating Certification.

PHYSICAL REQUIREMENTS

When in the field – must be able to tolerate extreme weather conditions and long intense work periods.
Requires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery.
Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.

KNOWLEDGE, SKILLS, AND ABILITIES

Detailed knowledge of operational characteristics, services, and activities of a comprehensive transportation system.
Detailed knowledge of transit passenger and employee safety principles.
Working knowledge of procedures and requirements for record keeping and reporting of incidents, emergencies, labor hours, and related topics.
Working knowledge of public transit rail operations and administration.
Strong employee interviewing skills in regards to accidents, complaints, grievances, and disciplinary actions.
Strong conflict resolution and customer service skills.
Strong, written and oral, communication skills.
Intermediate computer skills (Microsoft Office Suite preferred).
Ability to direct people during an emergency situation calmly and with ease.
Ability to research, analyze, and prepare reports on rail operations

WORKING CONDITIONS

Subject to adverse weather conditions related to outside work on CTA platforms, terminals and rail yards.
Subject to being on-call 24/7 and must be available for emergency calls 24 hours a day, seven days a week.
Splits time working in rail yards, terminal platforms and office environment.
Works in close proximity to moving vehicles and energized third rail. Required to walk in yard areas where footing may be uncertain.
Works various hours and shifts subject to change weekly.
Vacation and other time off requests are limited in periods of special events and seasonal weather alerts.

EQUIPMENT, TOOLS, AND MATERIALS UTILIZED

Standard office equipment.
Required to carry and respond to a company issued cellphone at all times.
Required to carry and respond to radio calls while on duty.

Employees and/or union members will be given priority consideration in the hiring process, per the applicable labor contracts.

Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.

Applicants, if hired,must comply with CTA's residency ordinance.

CTA IS AN EQUAL OPPORTUNITY EMPLOYER

No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact arc@transitchicago.com prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.

During the hiring process, CTA's Human Resources department will contact candidates with next steps . Failure to respond to these correspondences in a timely fashion may result in your application being closed out for non-responsiveness.

Please click link below to review the benefits offered at the CTA.

https://www.transitchicago.com/hrbenefits/

Apply About employer

Report this job