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Added 8 mins ago
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CSI Support & Development

Assistant Liaison/Property Manager

Malden, MA, United States

$50,000 to $55,000 USD / year

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Job details

Pay: $50,000 to $55,000 USD / year
Experience: Minimum Experience 1 Year
Posting language: English
Posted: Nov 4, 2026

Original job description

Assistant Liaison/Property Manager

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Location 110 Florence St, #204, Malden, MA, 02148, United States
Base Pay $50,000.00 - $55,000.00 / Year
Job Category Liaisons, Full Time
Industry Non-profit - Social Services
Employee Type Full Time Non-Exempt
Required Degree 2 Year Degree
Manage Others No
Minimum Experience 1 Year

Contact information

Name Kelly Ilebode
Phone 617-544-1200
Email kellyilebode@gmail.com

Description

As an Assistant Liaison/Property Manager your primary goal will be learning about the day-to-day operations management of a Liaison for our co-op member properties. As an Assistant Liaison/Property Manager you are required to gain an understanding how to develop and maintain professional relationships with members on and off-site. As well as learning how to coordinate Leasing, Maintenance, Finance, and Facilities operations of multiple co-op properties to create and maintain overall successful and fluid processes.

As an Assistant Liaison/Property Manager you will work with and support our volunteer members. You will help ensure a rewarding experience by helping to educate them on HUD, Fair Housing laws, and CSI procedures. This role will also educate you on working with staff and committees to manage vacancies.

This position includes learning about the co-op system, working with the Senior Liaison staff to meet operational goals, and supporting the entire Liaison department. Duties may include clerical and administrative duties as well as any assignments or projects designated by your immediate supervisor.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Maintain a positive attitude
Provide continuing support for volunteers
Support the Liaison department with administrative and clerical duties
Help with daily office duties (filing, organizing)
Liaising with tenants to provide information and address their complaints and concerns.
Maintaining and storing documentation effectively
Attain knowledge in understanding the full spectrum of responsibilities and day-to-day tasks involved with property management
Assist with special projects as needed
Assist Liaison team with financial reporting, operating and capital budget preparation & reforecasts
Gain experience in financial analysis and value creation at the asset-level

Competencies

Communication: An Assistant Liaison/Property Manager must be able to communicate information and ideas clearly and articulately both in oral and written form. Uses appropriate language, style and methods depending on audience and the purpose of communication. Able to convey complex information clearly. Anticipates the information that others will need.
Planning & Organizing: Someone in this position must be able to achieve results in a quality, timely, and cost-effective way. Sees priorities, plans the efficient use of resources, and monitors progress against objectives. Anticipates crucial stages in projects. Formulates alternative means of achieving objectives. Responds effectively to unforeseen events.
Flexibility & Adaptability: To be successful in this position the Assistant Liaison/Property Manager must actively seek to learn new things on their own initiative. Has responded positively to change and adapted to new situations quickly. Able to take on a diverse range of tasks equally effectively.
Teamwork: Actively participates in team. Encourages co-operation. Aware of the needs of others and responds flexibly. Shares information and supports other team members. Can get things done through others and set realistic objectives.
Researching & Investigating: This position requires recognizing information needs and identifying and utilizing appropriate information sources. Persists in seeking information and adopts a variety of strategies. Questions, checks, and evaluates information and sources. Paying attention to details.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

Work environmentAn Assistant Liaison/Property Manager generally works in an office environment.

Physical demands

This position requires sitting at a desk for extended periods of time and significant amount of time on the phone.

Must be able to push/pull/lift to 50 pounds at a time.

Travel requiredMay need to travel to co-ops on occasion.

Required education and experience

Associate degree, Bachelor’s Preferred, equivalent experience or a combination of both
Excellent time management
Diligence for quality work
Ownership of assigned tasks
Respect, passion, and commitment for working with seniors
Property management experience desirable but not required
Desire an opportunity to advance to liaison and senior liaison positions
Must have reliable transportation, a valid driver’s license, and active auto insurance
Ability to communicate with different functions within the organization – leasing specialist, facilities, certification, etc.

Work authorization/security clearance requirementsDepartment of Homeland Security (DHS) regulation requires all employees - citizens, residents, and nonresidents - to complete Form I-9 Employment Eligibility Verification. Employees are not allowed to work in the United States until the Form I-9 is completed and properly documented.

Affirmative Action/EEO statement CSI is an Equal Opportunity Employer

Summary

Company Overview

CSI Support & Development is a mission-driven non-profit organization that develops, acquires, and manages quality, affordable senior housing. We own and manage properties nationwide and believe wholeheartedly in preserving affordable housing for seniors and providing unique opportunities for our resident members. Our corporate culture is the result of our core values (cooperation, education, excellence, integrity, respect, and volunteerism). CSI is a well-established organization (75+ years old) with a progressive approach. For more information about us, visit www.csi.coop.

Additional Information

Job Skill Level Entry Level
Reports to Position/Job Title Regional Operations Manager

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More about this job

Skills

Administrative support
Provide information
Documentation
Financial reporting
Financial analysis
Communication skills
Circulate information
Adaptability
Teamwork
Time management
Valid driver's licence

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