Jobs in the United States

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PB
Personal Banker - North Brunswick (Full-time)
Provident Bank
North Brunswick, NJ
- Full-time
…Responsibilities also include assisting the Assistant Branch Manager with daily branch responsibilities and processes, end of day functions, and reporting according to branch tasks,…
Added just now
E
Regional Sales Operations
Expeditors
New York, NY
- $65,000 to $68,000 USD / year
…high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with…
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Assistant Manager(01569) - 801 Collins Drive
Domino's
Festus, MO
Join our dynamic team as an Assistant Manager at our Domino's Pizza location in Festus, United States! We're looking for an enthusiastic and goal-oriented leader to help drive our success…
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Assistant Manager(01524) - 1613 S 9Th St
Domino's
St Louis, MO
Domino's Pizza is seeking an enthusiastic and motivated Assistant Manager to join our team at our 1613 S 9th St location in St Louis, United States. As an Assistant Manager, you'll play a…
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Assistant Manager (02995) - 139 Illini Blvd
Domino's
Sherman, IL
We're looking for a dynamic and motivated Assistant Manager to join our team at our Sherman location. As an Assistant Manager, you'll play a crucial role in driving operational excellence…
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BC
Transportation Coordinator
Baugo Community Schools
Elkhart, IN
- $40,000 to $55,000 USD / year
Implements a professional development program for Transportation personnel, which emphasizes safety and good community relationships.
Added 1 min ago
NI
Beauty Counter Manager - Estée Lauder - Mall of America
Nordstrom Inc
Bloomington, MN
- $22.6 to $23.5 USD / hour
The Beauty Counter Manager plays a dual role – part salesperson, part teacher – while maximizing sales in their assigned beauty brand. Ideal candidates are results-oriented and thrive in a…
Added 1 min ago
Associate Remarketing Account Executive, SmartAuction Sales - Greater Denver/Colorado Springs/CO Sales Market
Ally Bank
Remote, United States
Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager · Valid drivers license required
Added 1 min ago
BF
Lead Operating Room Nurse
BoulderCentre for Orthopedics and Spine
Boulder, CO
- $39 to $51 USD / hour
Working closely with the OR Manager and clinical leadership, the Lead OR Nurse helps oversee daily operations, coordinate staffing and surgical activities, support staff development, and…
Added 1 min ago
Engineering Department Head/Supervisor (Mfg)
Corning
Concord, NC
Experience as a technical lead, manager or supervisor of direct reports in a manufacturing environment
Added 2 mins ago
LANE MANAGER
Gettel Automotive Group
Bradenton, FL
…from Managers to Technicians; Gettel U and the Gettel Edge Program can provide you with the tools needed to take that next step. Above all, we have highest standard of honesty and integrity…
Added 2 mins ago
ASM
Gettel Automotive Group
Bradenton, FL
…from Managers to Technicians; Gettel U and the Gettel Edge Program can provide you with the tools needed to take that next step. Above all, we have highest standard of honesty and integrity…
Added 2 mins ago
CH
WAREHOUSE SUPPORT (PM SHIFT) - TAMARAC
CITY HOME
Tamarac, FL
- $16.25 USD / hour
Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
Added 2 mins ago
AH
RN Clinical Supervisor - Hybrid Schedule
Aveanna Healthcare
El Paso, TX
- $65,000 to $70,000 USD / year
Health, Dental, Vision, and Company-paid Life Insurance
Added 2 mins ago
AH
Hospice Clinical Manager RN Full Time
Aveanna Healthcare
Huntsville, AL
- $70,000 to $90,000 USD / year
- Full-time
The Clinical Manager Hospice works under the direction and guidance of the Branch Administrator to provide supervision of all clinical staff working with high medical acuity clients and/or…
Added 2 mins ago
AH
Home Health Registered Nurse Case Manager Full Time
Aveanna Healthcare
Mauston, WI
- $83,000 to $93,000 USD / year
- Full-time
Has a current driver’s license, reliable transportation, and auto insurance
Added 2 mins ago
Reservation Manager-1
U-Haul Co. of North Carolina
Charlotte, NC
…sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of…
Added 2 mins ago
Assistant Moving Center Manager
U-Haul Co. of Texas
Houston, TX
…consider becoming U-Haul Company’s newest assistant general manager! As assistant general manager, you will frequently be responsible for the day-to-day operations of your center, working…
Added 2 mins ago
Assistant Moving Center Manager
U-Haul Co. of Texas
Houston, TX
…consider becoming U-Haul Company’s newest assistant general manager! As assistant general manager, you will frequently be responsible for the day-to-day operations of your center, working…
Added 2 mins ago
Storage Customer Service Representative
U-Haul Co. of New Hampshire, Inc.
Brentwood, NH
DRIVERS LICENSE REQUIRED
Added 2 mins ago
UC
U-Haul Moving Center General Manager
U-Haul Co. of Illinois, Inc.
West Dundee, IL
- $3,000 to $5,949.99 USD / month
…to manage one of our moving and storage centers. As General Manager you will be responsible for keeping your center profitable and efficient by hiring effective staff, keeping track of…
Added 3 mins ago
TT
Loss Prevention Associate II
The TJX Companies Inc
Totowa, NJ
- $15.92 to $18.6 USD / hour
…contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match;…
Added 3 mins ago
TT
Loss Prevention Associate II
The TJX Companies Inc
Secaucus, NJ
- $15.92 to $18.6 USD / hour
…contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match;…
Added 3 mins ago
MO
Loss Prevention Associate 2
Marshalls of MA
Prince William, VA
- $14.5 to $18.6 USD / hour
…contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match;…
Added 3 mins ago
HL
Retail Key Carrier/Coordinator
Homegoods LLC
Lake Worth, FL
- $17 to $17.5 USD / hour
Key Carriers must have open availability, including nights and weekends

CSI Cellular South, Inc

Customer Experience Manager

Ridgeland, MS, United States

Apply on cspire-telapex.wd12.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

Our Vision: Be the best at what we do. Our Mission: Improve lives through technology.

Summary:

“Customer Inspired” isn’t our slogan - it’s our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customer’s lives. It’s a challenging goal, but we have a winning team that is looking to grow.

As Customer Experience Manager, you will guide the experience of Connected Communities customers from sales handoff through onboarding, ongoing service and renewal. You will build trusted relationships with property stakeholders, coordinate the teams serving their communities and residents, and turn customer feedback and service issues into improvements that strengthen satisfaction and retention.

Responsibilities:

What You Will Do In all of your duties, you will have a relentless, obsessive, yet disciplined approach to manage all details to perfection and deliver desired results.

Serve as the primary relationship and escalation contact for assigned customers, maintaining regular communication with property owners, managers, association boards and other stakeholders.
Coordinate Sales, MDU Operations, Consumer Operations, customer care, technical support, Billing, Product and other partners to establish clear handoffs, response expectations, escalation paths and backup coverage.
Manage the customer lifecycle from signed agreement through onboarding, installation, activation, first billing, ongoing service, renewal and approved service changes or disconnects; keep property profiles, contacts, plans and commitments current.
Partner with Sales and Operations on launches and installations, including property and resident communications, support readiness, and follow-up on activation and first-bill issues.
Lead renewal planning and execution with assigned account executives. Track expirations, notice deadlines, auto-renewal terms and agreements requiring validation; maintain risks, actions and due dates in Salesforce and designated systems, and coordinate pricing, contract and service questions with the appropriate partners.
Resolve escalated service and billing concerns by assigning owners, tracking progress, communicating with properties during widespread outages and confirming that corrective actions address the issue.
Identify at-risk relationships through feedback, service history, recurring complaints and renewal activity; coordinate retention plans and support reviews of confirmed customer losses.
Improve customer journeys and cross-team handoffs by identifying root causes, implementing changes with functional owners and measuring whether repeat issues decline.
Work with Billing and Operations to confirm that new agreements, renewals, migrations and disconnects are accurately reflected in service and billing; track discrepancies through correction.
Coordinate customer communications, resident education, support training and follow-up for approved product upgrades and service migrations, including legacy video transitions.
Equip allocated care representatives with property information, procedures and escalation guidance; work with Consumer Operations leaders to review service quality, training needs, workload and coverage.
Lead customer experience and renewal reviews that clarify risks, deadlines, unresolved issues, outcomes, owners and next steps. Share customer feedback with Product and Marketing to inform service improvements.

You will deepen your expertise in customer relationships, renewals, service operations and cross-functional improvement while taking on broader opportunities to shape the Connected Communities customer experience.

Qualifications:

What You Will Bring As a C Spire team member you will bring a relentless obsession to be the best in our industry and a winning mentality, determined to outsmart and outdo competitors. You will have a single-minded commitment to unbeatable internal customer and external candidate experience. To support our Connected Communities team you will have an unapologetic passion for innovation and technology and an uncompromising drive toward continuous improvement.

In addition to that, we require:

College degree or equivalent relevant work experience.
At least four years of progressive experience in customer experience, customer success, account management, customer care or related service operations, including responsibility for escalations and cross-functional initiatives.
Demonstrated ability to build customer relationships, coordinate renewals or retention activities, and lead process improvements from problem identification through measurable results.
Strong communication, organization, analytical and problem-solving skills, with the ability to manage competing priorities and influence teams across functional reporting lines.
Proficiency with customer relationship and case management systems, spreadsheets and presentation tools; ability to maintain accurate records and use data to guide action.

We will give special consideration to candidates who have:

Experience in telecommunications, fiber broadband, managed Wi-Fi or services for multifamily communities, associations or hospitality properties.
Familiarity with bulk and resident service models, contract renewals, Salesforce and ServiceNow.
Experience using customer feedback, account health information or process improvement methods to improve retention and service.

What You Will Gain A great workplace needs more than dental coverage, though we provide that and excellent health insurance. But that’s just the start. We make sure working at C Spire is the best career experience around. And Forbes has named us one of America's Best Midsize Employers multiple times because of it. We also offer:

Competitive Compensation Package
Blue Cross Blue Shield Health Insurance
Tuition Assistance Programs
Complimentary Wireless Service & Device*
401k Match
Teladoc Telemedicine
WellBeacon Wellness Program
Paid Talent Referral Opportunities
Tailored learning paths for every position

Physical Requirements And Working Conditions The role involves computer-based work and regular communication with customers and internal teams to coordinate service, resolve issues and maintain records.

*Complimentary wireless service and device available to team members in our wireless footprint.

If you want to work hard, achieve a lot, and make a difference, then C Spire is the place for you.

Apply on cspire-telapex.wd12.myworkdayjobs.com About employer

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Jobs in the United States