Jobs in the United States

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Added 5 mins ago
Branch Manager - New Jersey Monmouth County Market
JPMC page
Manasquan, NJ
You’ll successfully complete our Branch Manager Training Program before being considered for placement as a Branch Manager.
Added 6 mins ago
SI
Residential Construction Manager - STEP, Inc.
STEP, Inc.
Williamsport, PA
- From $55,120 USD / year
…workmanship from start to finish? STEP, Inc. is seeking a Project Manager I to oversee construction and weatherization projects, provide technical leadership in the field, and ensure…
Added 7 mins ago
Assistant Manager I
Dollar Tree
Idaho Falls, ID
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 8 mins ago
Dialysis Clinical Manager Registered Nurse - RN
BDI USA Bio-Med Appl of Dover Inc
Portsmouth, NH
Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding,…
Added 12 mins ago
Event Marketing Coordinator
McCann-Erickson USA, Inc.
Remote, United States
-Provides logistical chat moderation support for digital events in alignment with individual program requirements
Added 17 mins ago
RN / LPN / LVN
CSL Plasma
United States
*Must have an active state license* · CPR Certification Required
Added 22 mins ago
EOIR Program Manager
RTX
United States
Qualifications You Must Have
Added 31 mins ago
Instrumentation & Control Engineer
Westinghouse Electric Company
New Stanton, PA
Added 31 mins ago
TL
Business Development Representative - College Recruitment
TransUnion LLC
Crum Lynne, PA
- $14.9 to $23.08 USD / hour
Added 32 mins ago
PM
Ambulatory Care Manager Social Worker (Full Time/Days)
Penn Medicine
Parkesburg, PA
- Full-time
Essential Functions: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties: · Must have valid driver’s license and daily access to an insured vehicle
Added 32 mins ago
F
Account Manager (Biosimilars) - Philadelphia / South Jersey
Fresenius-Kabi
Warrendale, PA
- $120,000 to $135,000 USD / year
Must have the ability and willingness to travel as needed (auto and air)
Added 32 mins ago
Sr. Community Center Director
Delta Community Supports
Langhorne, PA
Attend all necessary meetings to support and coordinate services provided to the program participants.
Added 32 mins ago
W
(USA) Area Manager - Floor (Consolidation)
Walmart
LEBANON, PA
- $65,500 to $98,000 USD / year
Identify associate customer andor supplier concerns by listening consulting with others when needed to determine corrective action to take or make recommendations in order to resolve
Added 32 mins ago
S
Pricing Manager
Saint-Gobain
MALVERN, PA
- $92,000 to $142,000 USD / year
We are seeking an experienced Pricing Manager to lead pricing and rebate activities for the Architectural business and Interior Products Group Retail operations within the CertainTeed…
Added 32 mins ago
Clinical Team Coordinator Registered Nurse - Advanced Acute Care Medical and Oncology Unit
Geisinger
Scranton, PA
Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more
Added 32 mins ago
W
(USA) Optical Associate, Non-Certified – Sam’s Club
Walmart
Dickson City, PA · Scranton, PA
- $20.5 to $28.5 USD / hour
Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments;…
Added 32 mins ago
Lead Engineer, Structural Fabrication
Westinghouse Electric Company
Cranberry Township, PA
Minimum 8 years of strong and progressively more responsible leadership experience required
Added 32 mins ago
Area Manager, GCL Logistics
Google
Fort Wayne, IN
5 years of experience in a customer or client-facing role supporting logistics operations.
Added 33 mins ago
W
(USA) Optical Manager, Certified (ABO) – Sam’s Club
Walmart
Pittsburgh, PA
- $30.5 to $42.5 USD / hour
…both community programs and internal business initiatives that support organizational goals. Sets and upholds high service standards to ensure prompt, accurate resolution of member…
Added 33 mins ago
GL
Patient Access Manager (PHILADELPHIA/S NJ/CENTRAL PA)
GlaxoSmithKline LLC
Philadelphia, PA
- $152,250 to $253,750 USD / year
Added 33 mins ago
Manager, Industry Solutions, Investment Wealth Management
Deloitte
Pittsburgh, PA · Philadelphia, PA · Mechanicsburg, PA
As a Manager in Investment and Wealth Management, you will help organizations define strategic priorities, solve complex business issues, and drive large-scale transformation initiatives.…
Added 33 mins ago
Medical Assistant
Penn Medicine
Philadelphia, PA
The Medical Assistant (MA) assists the practice manager and physicians in maintaining a patient/customer focus, supports the delivery of high-quality care, shares a passion for patient and…
Added 33 mins ago
CNC Programmer
Align Percision
Bala-Cynwyd, PA
Take ownership of programming projects and work collaboratively to support customer delivery commitments.
Added 33 mins ago
*Quality Assurance Specialist for Command Level I Program NSWCPD Code 00Q
Orbis
Philadelphia, PA
Position is for the Quality Assurance Specialist, NSWCPD Code 00Q support, to be part of team supporting Quality Assurance and Technical Administration Support services. This support will…
Added 34 mins ago
Director of Acquisition
Decentralized Masters
Remote, United States
…are both continuity-based, membership-focused products, so a customer's value depends on retention, upsell and renewal as much as on the first sale. A change of a few points in cost per…

CSC Generation

Store Floor Lead (Sur La Table)

Ann Arbor, MI, United States

Apply on jobs.lever.co About employer

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Job details

Experience: · 1 year of retail management experience, preferably in a specialty or culinary retail environment.
Posting language: English
Posted: Nov 9, 2026

Original job description

With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.

Position Overview

As a Store Floor Lead at Sur La Table, you play a key role in the success of the retail store by inspiring customers throughout every stage of their culinary experience. In this leadership role, the StoreFloor Lead supports the General Manager (GM) or Store Manager (SM) in achieving sales and operational goals. As a key driver of in-store performance, Store Floor Lead serves as the Manager on Duty (MOD), ensuring smooth daily operations and always delivering a #bestincenter customer experience, a company-wide standard for excellence in service.

Key Responsibilities

Leadership & Team Development

· Lead the sales floor and oversee daily store operations as Manager on Duty (MOD).

· Provides in-the-moment coaching and feedback to elevate performance and team engagement. Communicate performance issues directly to the General Manager/Store Manager.

· Support onboarding, training, and development of new associates.

Customer Experience & Brand Representation

· Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.

· Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.

· Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture.

· Address customer concerns and resolve issues in a timely manner to maintain satisfaction and loyalty.

Sales & Business Performance

· Support the achievement of store sales goals through effective customer engagement and team motivation.

· Maximize selling opportunities by identifying customer needs and offering relevant solutions.

· Consistently meet or exceed monthly sales goals, contributing to overall store revenue. Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates.

Operations & Compliance

· Direct employees to ensure appropriate merchandise stock levels and that the selling floor is adequately stocked and merchandised in accordance with visual standards.

· Complete inventory transactions including, but not limited to, receiving, MOS (Mark Out of Stock), and RARs (Return Authorization Requests).

· Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy.

· Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed.

Physical Requirements

· Ability to communicate verbally and work cooperatively with associates and customers.

· Ability to remain standing for up to 4 hours at a time.

· Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor.

· Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.

· Ability to lift and/or move merchandise weighing up to 50 lbs.

· Ability to ascend/descend ladders to retrieve and/or move merchandise.

· Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.

· Workweeks are expected to be between 20 and 25 hours with the ability to have a flexible schedule, including nights, weekends, and holidays.

· Regular and predictable attendance.

Qualifications & Experience

· Must be 21 years of age or older at the time of employment.

· 1 year of retail management experience, preferably in a specialty or culinary retail environment.

· Strong leadership skills with the ability to inspire, develop, and retain a high performing team.

· Excellent communication, problem-solving, and decision-making abilities.

· Passion for community engagement and providing exceptional customer experiences.

· Proficiency in Microsoft Office and retail management systems preferred. This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice.

The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to WACandidates@cscshared.com.

It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com.

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Jobs in the United States