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Family Services Advocate - Baltimore City Head Start
The Y In Central Maryland
Baltimore, MD
As a Y Family Services Advocate, you will create and implement a Head Start recruitment plan for program participants to ensure 100% enrollment as well as establish and maintain a waiting…
Added 1 min ago
Assistant Manager - Granbury
Discount Tire/America’s Tire
Granbury, TX
We are a people-first, safety-first company. Our stores are clean and consistent, our training is hands-on, and our service is built on listening to our customers and doing the job the…
Added 1 min ago
CL
Certified Nursing Assistant, Full Time Nights
Covenant Living
Chicago, IL
- $19.42 to $26.18 USD / hour
- Full-time
…their families, our team members know that as a part of our community, they are changing lives. Covenant Living, the nation’s sixth-largest nonprofit senior living provider, is seeking…
Added 1 min ago
CL
CNA PRN
Covenant Living
Carol Stream, IL
- $19.42 to $26.18 USD / hour
…their families, our team members know that as a part of our community, they are changing lives. Covenant Living, the nation’s sixth-largest nonprofit senior living provider, is seeking…
Added 1 min ago
CO
Superintendent - Wastewater Collections
City of Missoula
Missoula, MT
- $40.59 to $47.19 USD / hour
Help protect the health, safety, and environment of the Missoula community.
Added 1 min ago
VA
Dining Room Manager 10:30am-7:30pm $19-22.50 (Full Time)
Vitalia Active Adult Community at Solon
Solon, OH
- $19 to $22.5 USD / hour
- Full-time
Keep Front of House Front of Mind: As the Dining Room Manager, you’re responsible for ensuring the dining room looks (and stays) prefect and the service resident receive is impeccable.
Added 1 min ago
L
Full Time - Merchandising Service Associate - Day
Lowes
Lakeland, FL
- Full-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 1 min ago
IS
Area Manager - Mattoon Area
Innovative Staff Solutions, Inc.
Mattoon, IL
- $24 to $28 USD / hour
Community Impact: Engage in meaningful community service projects and make a difference.
Added 1 min ago
Center Manager
CSL Plasma
United States
Manage all inventories to the optimum levels by maximizing efficiencies, customer service levels and minimizing investment. Support meeting daily, weekly and monthly deadlines and maintain…
Added 1 min ago
SC
Apartment Maintenance Technician
Seldin Company
Omaha, NE
- Up to $28 USD / hour
The Apartment Maintenance Technician will diagnose and perform major, minor, and routine maintenance/repairs and provide exceptional customer service to the community's residents.
Added 2 mins ago
P
Kitchen Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Midland, TX
- $70,000 to $80,000 USD / year
Overview At Saltgrass Steak House, we're more than a restaurant. We're a team built on Texas hospitality, legendary service, and a passion for creating memorable experiences for every guest…
Added 2 mins ago
Direct Support Manager
EASTERSEALS ARKANSAS
Little Rock, AR
Summary: Ensures the delivery of direct care services to Community and Employment Services (CES) Waiver individuals in the community. Ensures services are provided in compliance with…
Added 2 mins ago
Senior Public Safety & Security Field Activity Specialist
Seattle, WA
Under the general direction of the Public Safety Field Activity Manager(s) and Supervisor(s), the Senior Field Activity Specialist will execute all aspects of the Field Activity…
Added 3 mins ago
Maintenance Team Leader
LDG Development
Louisville, KY
Communicate with the Community Manager regarding any problems with maintenance or curb appeal that require further attention.
Added 3 mins ago
Retail Store Manager-maurices
Maurices Incorporated
Store 2212-Harvest Junction-maurices-Longmont, CO
At maurices, we’re all about feel-good fashion for real life. We’re committed to our service with style promise and to offering affordable fashion that takes women from workday to weekend -…
Added 3 mins ago
Retail Store Manager-maurices
Maurices Incorporated
Store 1089-Delaware Center-maurices-Ankeny, IA
At maurices, we’re all about feel-good fashion for real life. We’re committed to our service with style promise and to offering affordable fashion that takes women from workday to weekend -…
Added 3 mins ago
SO
Manager Trainee (Pigeon Forge)
Shoney's of Knoxville, Inc.
Pigeon Forge, TN
- From $900 USD / week
We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant…
Added 3 mins ago
SO
Manager Trainee (Pigeon Forge)
Shoney's of Knoxville, Inc.
Pigeon Forge, TN
- From $900 USD / week
We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant…
Added 3 mins ago
SO
Manager Trainee (Knoxville)
Shoney's of Knoxville, Inc.
Pigeon Forge, TN
- From $900 USD / week
We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant…
Added 3 mins ago
SO
Manager Trainee (Knoxville)
Shoney's of Knoxville, Inc.
Pigeon Forge, TN
- From $900 USD / week
We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant…
Added 4 mins ago
CO
Appraiser I or Appraiser Trainee
City of Lynchburg
Lynchburg, VA
- $16.83 to $21.63 USD / hour
Other duties to provide direct or indirect service to the citizens may be assigned. When unusual situations occur and/or the City Manager declares a State of Emergency, all City employees…
Added 4 mins ago
Senior Financial Manager
Serco USA
Tinker AFB, OK · Andrews AFB, MD · Langley AFB, VA · Aurora Buckley AFB, CO · Cannon AFB, NM · Columbus AFB, MS · Dyess AFB, TX · Edwards AFB, CA · Eglin AFB, FL · Eielson AFB, AK · Ellsworth AFB, SD · Fairchild AFB, WA · Glendale Luke AFB, AZ · Goodfellow AFB, TX · Grand Forks AFB, ND · Hanscom AFB, MA · Hill AFB, UT · Kirtland AFB, NM · Laughlin AFB, TX · Little Rock AFB, AR · Maslmstrom AFB, MT · Maxwell AFB-Gunter Annex, AL · McConnell AFB, KS · Minot AFB, ND · Moody AFB, GA · Mountain Home AFB, ID · Nellis AFB, NV · Offutt AFB, NE · Peterson AFB, CO · Robins AFB, GA · Schriever AFB, CO · Scott AFB, IL · Shaw AFB, SC · Sheppard AFB, TX · Travis AFB, CA · Vandenberg AFB, CA · Warren AFB, WY · Whiteman AFB, MO · Wright-Patterson AFB, OH
…has a great opportunity for you! As a Senior Level Financial Manager, you will be supporting the Special Programs Division (AFLCMC/WAG) at Tinker AFB,…
Added 5 mins ago
Communications Specialist
P32HS Point32Health Services Inc
Canton, MA
…healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We’ve had a long-standing commitment to…
Added 5 mins ago
Lead Fire Life Safety Director
RXR
NY
Headquartered in New York with a nationally-scaled platform, RXR is a 450+ person, vertically integrated investment manager with expertise in a wide array of value creation activities,…
Added 5 mins ago
Assistant/Associate/Full Professor (open rank)
University of North Carolina at Charlotte
NC
Service to University, the Public, and the Profession – All tenured and tenure-track faculty are expected to engage in a program of service appropriate to their discipline. Faculty…

CSC Generation

Store Floor Lead (Sur La Table)

Ann Arbor, MI, United States

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Job details

Experience: · 1 year of retail management experience, preferably in a specialty or culinary retail environment.
Posting language: English
Posted: Nov 9, 2026

Original job description

With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.

Position Overview

As a Store Floor Lead at Sur La Table, you play a key role in the success of the retail store by inspiring customers throughout every stage of their culinary experience. In this leadership role, the StoreFloor Lead supports the General Manager (GM) or Store Manager (SM) in achieving sales and operational goals. As a key driver of in-store performance, Store Floor Lead serves as the Manager on Duty (MOD), ensuring smooth daily operations and always delivering a #bestincenter customer experience, a company-wide standard for excellence in service.

Key Responsibilities

Leadership & Team Development

· Lead the sales floor and oversee daily store operations as Manager on Duty (MOD).

· Provides in-the-moment coaching and feedback to elevate performance and team engagement. Communicate performance issues directly to the General Manager/Store Manager.

· Support onboarding, training, and development of new associates.

Customer Experience & Brand Representation

· Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.

· Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.

· Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture.

· Address customer concerns and resolve issues in a timely manner to maintain satisfaction and loyalty.

Sales & Business Performance

· Support the achievement of store sales goals through effective customer engagement and team motivation.

· Maximize selling opportunities by identifying customer needs and offering relevant solutions.

· Consistently meet or exceed monthly sales goals, contributing to overall store revenue. Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates.

Operations & Compliance

· Direct employees to ensure appropriate merchandise stock levels and that the selling floor is adequately stocked and merchandised in accordance with visual standards.

· Complete inventory transactions including, but not limited to, receiving, MOS (Mark Out of Stock), and RARs (Return Authorization Requests).

· Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy.

· Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed.

Physical Requirements

· Ability to communicate verbally and work cooperatively with associates and customers.

· Ability to remain standing for up to 4 hours at a time.

· Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor.

· Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.

· Ability to lift and/or move merchandise weighing up to 50 lbs.

· Ability to ascend/descend ladders to retrieve and/or move merchandise.

· Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.

· Workweeks are expected to be between 20 and 25 hours with the ability to have a flexible schedule, including nights, weekends, and holidays.

· Regular and predictable attendance.

Qualifications & Experience

· Must be 21 years of age or older at the time of employment.

· 1 year of retail management experience, preferably in a specialty or culinary retail environment.

· Strong leadership skills with the ability to inspire, develop, and retain a high performing team.

· Excellent communication, problem-solving, and decision-making abilities.

· Passion for community engagement and providing exceptional customer experiences.

· Proficiency in Microsoft Office and retail management systems preferred. This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice.

The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to WACandidates@cscshared.com.

It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com.

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