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Assistant Director for Student Government
University of Maryland College Park (UMCP)
United States
Functional Coordination: Manager for Student Organization Development, Coordinator for Graduate Student Life, Assistant Director for Student Activities, and Assistant Director for Student…
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Part Sales Manager – Full Time
AutoZone
Tempe, AZ
- Full-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
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TS
Car Wash Technician
Turning Stone Enterprises
Oneida, NY
- $20.5 USD / hour
We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received…
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Part Sales Manager – Full Time
AutoZone
Mooresville, NC
- Full-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
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Part Sales Manager – Part Time
AutoZone
Buchanan, MI
- Part-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
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Transportation Worker I
Department of Transportation
Presque Isle, ME
…rewarding career full of advancement opportunities, career development, competitive pay, generous paid time off, terrific benefits including a robust wellness program, and much…
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Part Sales Manager – Full Time
AutoZone
Mesa, AZ
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Part Sales Manager – Full Time
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Maricopa, AZ · Chandler, AZ
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Full-Time Retail Embroidery Associate
FIGS
Scottsdale, AZ
- $18 to $20 USD / hour
- Full-time
Training & Development: Train, mentor, and evaluate embroidery team members on machine operations, safety, and customer service, fostering a culture of skill development and accountability.
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Part Sales Manager – Part Time
AutoZone
Oklahoma City, OK
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Part Sales Manager – Full Time
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Oklahoma City, OK
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Licensed Private Client Banker
KeyBank National Association
Woodinville, WA
- $25 to $38.46 USD / hour
…Private Client Banker (PCB) is part of the Key Private Client Program and will focus on the entire client relationship with a plan-based approach to financial advice. As a PCB, you will…
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Senior Offensive Security Engineer (Red Team)
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Brooklyn, OH
- $96,000 to $181,000 USD / year
The ideal candidate will have prior extensive experience in adversary simulation, red teaming, and offensive security operations across hybrid environments (on-prem, cloud, and physical).…
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Private Client Banker- Onondaga Hill
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Syracuse, NY
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Foster the growth and development of associates through training on operations and merchandising while coaching and correcting when appropriate
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· Foster the growth and development of associates through training on operations and merchandising while coaching and correcting when appropriate
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Assistant Manager II
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Lebanon, PA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
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Part Sales Manager – Full Time
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Foster the growth and development of associates through training on operations and merchandising while coaching and correcting when appropriate
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Assistant Manager I
Dollar Tree Stores INC
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Assistant Manager II
Dollar Tree Stores INC
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CSC Generation

Store Floor Lead, FT (Sur La Table)

Ann Arbor, MI, United States

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Job details

Experience: · 1 year of retail management experience, preferably in a specialty or culinary retail environment.
Posting language: English
Posted: Nov 9, 2026

Original job description

With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.

Position Overview

As a Store Floor Lead, FT at Sur La Table, you play a key role in the success of the retail store by inspiring customers throughout every stage of their culinary experience. In this leadership role, the Store Floor Lead, FT supports the General Manager (GM) or Store Manager (SM) in achieving sales and operational goals. As a key driver of in-store performance, Store Floor Lead, FT serves as the Manager on Duty (MOD), ensuring smooth daily operations and always delivering a #bestincenter customer experience, a company-wide standard for excellence in service.

Key Responsibilities

Leadership & Team Development

· Lead the sales floor and oversee daily store operations as Manager on Duty (MOD).

· Provides in-the-moment coaching and feedback to elevate performance and team engagement. Communicate performance issues directly to the General Manager/Store Manager.

· Support onboarding, training, and development of new associates.

Customer Experience & Brand Representation

· Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.

· Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.

· Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture.

· Address customer concerns and resolve issues in a timely manner to maintain satisfaction and loyalty.

Sales & Business Performance

· Support the achievement of store sales goals through effective customer engagement and team motivation.

· Maximize selling opportunities by identifying customer needs and offering relevant solutions.

· Consistently meet or exceed monthly sales goals, contributing to overall store revenue. Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates.

Operations & Compliance

· Direct employees to ensure appropriate merchandise stock levels and that the selling floor is adequately stocked and merchandised in accordance with visual standards.

· Complete inventory transactions including, but not limited to, receiving, MOS (Mark Out of Stock), and RARs (Return Authorization Requests).

· Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy.

· Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed.

Physical Requirements

· Ability to communicate verbally and work cooperatively with associates and customers.

· Ability to remain standing for up to 4 hours at a time.

· Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor.

· Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.

· Ability to lift and/or move merchandise weighing up to 50 lbs.

· Ability to ascend/descend ladders to retrieve and/or move merchandise.

· Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.

· Workweeks are expected to be between 32 and 36 hours with the ability to have a flexible schedule, including nights, weekends, and holidays.

· Regular and predictable attendance.

Qualifications & Experience

· Must be 21 years of age or older at the time of employment.

· 1 year of retail management experience, preferably in a specialty or culinary retail environment.

· Strong leadership skills with the ability to inspire, develop, and retain a high performing team.

· Excellent communication, problem-solving, and decision-making abilities.

· Passion for community engagement and providing exceptional customer experiences.

· Proficiency in Microsoft Office and retail management systems preferred. This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice.

The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to WACandidates@cscshared.com.

It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com.

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