Customer Care Center Representative

Customer Care Center Representative

CS Bank is actively seeking a highly self-motivated individual to join our bank family. This Full-time, Customer Care Center Representative position is the perfect opportunity to showcase your skills and expand your career in the Banking Industry. The hours for this position will be a rotating schedule between 7:30am-6:00pm and will include rotating Saturdays.

This position can work from Berryville, Harrison, Ar. or Cassville, Mo.

About CS Bank

As a CS Bank employee you'll enjoy a competitive hourly wage depending on experience and a full benefits package package which includes: 401K, Insurance plans, PTO, paid Holidays. In addition, you will receive constant support from your colleagues and work in an environment that fosters creativity and growth.

Responsibilities:

• Provide excellent customer service
• Support new technologies
• Grow the Bank through customer satisfaction with the existing services and new e-banking products and services
• Assist customers and employees with telephone calls
• Answer questions
• Resolve problems within authority
• Research information and problems for customers, employees, legal entities, etc
• Perform other job related duties as assigned