Jobs in the United States

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G
Scheduling Manager
GPAC
Minneapolis, MN
- $145,000 to $180,000 USD / year
This General Contractor offers a competitive compensation package and comprehensive benefits program, including:
Added 4 mins ago
CM
Motor Pump Mechanic
CEC MOTOR & UTILITY SERVICES LLC
Palmetto, FL
- $25 to $34 USD / hour
The Motor Pump Mechanic reports to the Motor Shop Manager
Added 4 mins ago
PP
Cook I (Part-Time)
PIT Pitzer College
United States
- $27.69 USD / hour
- Part-time
Department: Dining Services Supervisor: General Manager
Added 4 mins ago
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Senior Manager, Data Center Construction, Integration & Handover - Saline, MI
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Jefferson City, MO
- $126,200 to $264,100 USD / year
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Cheyenne, WY
- $152,000 to $222,000 USD / year
…Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical teams that build…
Added 6 mins ago
EI
Editorial Project Manager
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Cheyenne, WY
- $49,605 to $70,865 USD / year
…resources, training, and support to succeed as an Editorial Project Manager and to grow your career at…
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Cheyenne, WY
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Added 6 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Cheyenne, WY
- $50 to $55 USD / hour
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Added 6 mins ago
EG
Program Manager
Eliassen Group
Cheyenne, WY
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 9 mins ago
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Customer Accounts Advisor
Aaron's
Syracuse, NY
- $17 to $19 USD / hour
Employee Assistance Program - Free access to mental health resources life coaching and more for you and your covered family members.
Added 13 mins ago
PG
Manager, Retail Consultancy
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Added 14 mins ago
7
Assistant Store Leader (Assistant Manager)
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Competency in cash handling, fuel transactions, and promoting our loyalty program.
Added 14 mins ago
Area/Territory Sales Lead - W5387
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MIDDLEFIELD, OH
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New Philadelphia, OH
Assistant Manager: Goodwill Industries of Greater Cleveland & East Central Ohio
Added 14 mins ago
AH
GENERAL MANAGER 3
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MIAMISBURG, OH · SHARONVILLE, OH
- $111,313 to $118,993 USD / year
The General Manager (GM) is responsible for supporting sales efforts and will visit with HVT-high value customers and administration and efficient daily operation of the branch office,…
Added 14 mins ago
CDL Truck Driver - Residential (Home Daily, Benefits Day 1)
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We Are Committed to Your Growth : Your Tomorrow Education Assistance Program, paid on-the-job training, and established career progression.
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7
Assistant Store Leader (Assistant Manager)
7-Eleven
Boardman, OH
- $12.75 to $18.5 USD / hour
Competency in cash handling, fuel transactions, and promoting our loyalty program.
Added 14 mins ago
A
Remote Coding Manager
Amergis
Independence, OH
- $70,000 to $90,000 USD / year
…assigned to one or more Medical Centers. The Remote Coding Manager serves as a liaison to the facility(s) HIM staff in resolving identified…
Added 14 mins ago
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Assistant Store Leader (Assistant Manager)
7-Eleven
Hilliard, OH
- $12 to $18.5 USD / hour
Competency in cash handling, fuel transactions, and promoting our loyalty program.

CRT Sensitech

Customer Success Program Manager - Food

Beverly, MA, United States

$79,000 to $158,000 USD / year

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Job details

Pay: $79,000 to $158,000 USD / year
Apply by: Dec 1, 2026
Experience: 3+ years of experience in a supply chain role, food distribution chain, cold chain management, transportation, or refrigeration
Posting language: English
Posted: Nov 5, 2026

Original job description

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

Job Description

We are seeking a data driven, client facing Customer Success Food Program Manager to lead complex, high-value visibility programs across our global food industry vertical. As a part of Carrier, a world leader in climate and energy solutions, Sensitech stands as the global leader in temperature monitoring in cold chain logistics. By combining our world-class IoT hardware infrastructure with Carrier's advanced digital data insights, we enable the world’s leading brands to track, protect, and optimize their cargo.

In this role, you will own the post-sale customer lifecycle, from technical onboarding through continuous platform adoption to commercial renewal. You will move beyond post-shipment reporting to manage real-time, end to end cold chain implementations using advanced proprietary tracking software and predictive platforms. The ideal candidate does not just manage projects and programs, they unlock the potential of data. You will leverage automated IoT streaming data, machine learning, and predictive analytics to engineer process efficiencies, maximize customer retention, and build sustainable supply chains.

At the heart of this role is a global mission: mitigating global food waste. By tracking, measuring, and analyzing environmental parameters at every node of the supply chain, you will provide the targeted data insights necessary to fundamentally improve our customers' cold chain operations, eliminating systemic waste before it reaches the landfill.

Key Responsibilities

End-to-End Customer Lifecycle Ownership: Manage post-sale customer implementation milestones, including onboarding, trial management, hardware/software deployment tracking, and enhancements for strategic food industry accounts.
Cross Functional Voice of the Customer (VOC): Serve as the definitive internal Voice of the Customer. Systematically gather customer feedback, pain points, and technical needs, translating them into actionable requirements for Product Management, Engineering, and Quality teams to guide hardware, software, and compliance roadmaps into rolling out next-generation software features and machine learning models tailored to the customer’s needs.
Customer Value Realization & ROI: Act as a core strategic partner to major food producers, distributors, and retailers. Translate raw environmental and transit data into tangible business insights that protect shelf-life, ensure food safety compliance, and maximize product quality from origin to destination.
Adoption & Expansion Management: Monitor health scores, platform adoption metrics, and sensor return/recycling compliance. Proactively identify operational friction points to turn cold-chain anomalies into expansion and upselling opportunities.
Data Presentation & Decision Influence: Frequently build and deliver Business Reviews. Distill complex cold-chain anomalies and root causes into concise, data backed operational stories that influence stakeholder investments, carrier management, and process modifications. Present at customer and industry events
Drive AI Process Efficiency: Drive and implement AI, machine learning, and automation frameworks on two fronts: internally to optimize team workflows and data delivery, and externally to help customers predict shipment delays, anticipate temperature excursions, and automate risk mitigation.
Carrier Cold Chain Advocacy: Position Sensitech and Carrier's broader digital ecosystem as the central pillar of the customer's cold chain integrity, helping them leverage our industry-leading data insights to achieve ambitious commercial sustainability and corporate waste-reduction goals.
Continuously improve skills and expertise in key areas such as: handling of perishable food items, process improvement, Data driven insights and cold chain management/refrigeration.

Required Qualifications

High School or GED
3+ years of experience in a supply chain role, food distribution chain, cold chain management, transportation, or refrigeration
Ability to travel up to 25% (US and Canada)

Preferred Qualificatons:

Bachelor’s Degree - Agricultural Economics, Post-Harvest, Mathematics or Food Science
Master’s Degree
Understanding of the food distribution chain, cold chain management, transportation, or refrigerationBachelor’s Degree required (Master's Degree is a strong plus).
Masterful presentation and data-storytelling skills
Ability to balance competing demands and deal with ambiguity and an environment of change.
Positive attitude able to combine technical knowledge, commercial knowledge and analysis into action
Strong critical thinking in complex situations.
Proven ability to prioritize project deliverables and a history of quality assurance across projects.
Experience working directly with customers at all levels.
Good knowledge of process improvement and quality management methods.
Ability to analyze large quantities of data and create detailed and actionable summaries based on sound statistical analysis and expert commentary.
Proven expertise in leveraging data analytics, business intelligence tools (e.g., PowerBI), and predictive exception management dashboards to isolate trends, mitigate transit risks, reduce product scrap, and prove financial ROI.

Pay Range The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed. Other Compensation This position may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

Health Care Benefits: Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability: Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline Applications will be accepted for at least 3 days from Job Posting Date: 5 November 2026 Job Applicant's Privacy Notice Please click on the link to review the Job Applicant Privacy Notice.

Use of AI Technology-enabled tools may support parts of the recruitment process, with oversight by people.

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More about this job

Skills

Cold chain
Logistics
Onboarding
Manage several projects
Machine learning
Supply chain management
Regulatory compliance
Food safety
Upselling
Process improvement
Food science
Critical thinking
Quality assurance
Quality assurance procedures
Statistics
Data analysis
Business intelligence
Microsoft Power BI

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