Litigation Portfolio Case Manager

Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, intellectual property, and transactional and corporate matters. The firm is internationally recognized for representing Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion. At Crowell & Moring, exceptional client service begins with exceptional people. We are committed to delivering responsive, high-quality, and professional service to our clients and to one another, while continuously elevating standards of excellence across every aspect of our work.

Job Summary

The Litigation Portfolio Case Manager oversees the operational, financial, and administrative management of a complex international litigation portfolio involving thousands of clients, substantial monetary judgments, and multiple recovery and compensation programs. The role serves as a key operational partner to attorneys and stakeholders, leading portfolio administration, financial distribution processes, data governance, workflow optimization, and strategic project initiatives. The Litigation Portfolio Case Manager partners with attorneys, accounting teams, external counsel, vendors, and international clients, and uses sound judgment to improve processes and reduce risk.

The Litigation Portfolio Case Manager has a minimum billing requirement of 1600 hours per year.

Job Responsibilities

• Oversee concurrent claims submissions, recovery proceedings, and distributions, and track deadlines, procedural requirements, and dependencies across matters, to keep every case on schedule.
• Lead operational projects with clear plans, timelines, and quality-control checkpoints, and standardize or automate recurring tasks, to complete high-volume work on time and improve speed and accuracy.
• Train team members, delegate and review assignments, and document procedures and institutional knowledge to maintain quality, continuity, and backup coverage during high-volume distribution rounds.
• Report portfolio progress, risks, and resource needs to attorneys and leadership, using tracking systems, so priorities can be set and issues addressed early.
• Flag legal, financial, and administrative issues and escalate substantive legal questions and exceptional circumstances to supervising attorneys so they receive timely decisions.
• Monitor each client's eligibility, judgment amount, recovery entitlement, and payment history to keep portfolio records complete, current, and ready for attorney review.
• Calculate, reconcile, and verify payment allocations for each distribution round, and coordinate payment processing and reporting with accounting, so payments are accurate, defensible, and documented.
• Resolve discrepancies in financial calculations, beneficiary information, and payment instructions, and apply quality-control checks to prevent errors and protect data integrity.
• Maintain client databases and document management systems, including large imports, exports, and updates, and reconcile data across platforms so information is reliable and consistent.
• Collect and verify required documentation, such as powers of attorney, waivers, identity documents, and supporting evidence, to meet procedural requirements and support claims and distributions.
• Communicate with clients, including in their native languages, about proceedings, documentation needs, and distributions so they understand next steps and respond on time.
• Conduct legal and factual research and draft or proofread correspondence and documents as requested to support attorneys on substantive assignments.

Knowledge, Skills and Abilities

• Demonstrated ability to organize and prioritize competing deadlines in a complex environment, to meet deadlines and daily requirements.
• Demonstrated ability to manage large datasets and document-intensive workflows, including administering client databases and document management systems, performing bulk imports, exports, and updates, and validating and reconciling data across multiple platforms.
• Demonstrated proficiency in advanced Excel skills, including lookup functions, conditional and multi-criteria formulas, PivotTables, Power Query, and data validation, to build and audit workbooks for calculations, tracking, and reporting; working knowledge of Word and PowerPoint.
• Working knowledge of legal concepts and litigation procedures, including claims, judgments, and recovery proceedings, and of the documentation required for claims and distributions.
• Demonstrated ability to lead operational projects involving large volumes of clients, documents, and financial information, including developing project plans, workflows, timelines, and quality-control checkpoints.
• Ability to identify operational bottlenecks and implement improvements, including standardized templates and checklists, and automation or AI-enabled tools, to increase speed, accuracy, and efficient use of resources.
• Demonstrated ability to delegate and monitor assignments, review work products and give constructive feedback, train others, and develop procedures and training materials that preserve institutional knowledge.
• Demonstrated ability to communicate clearly and professionally, orally and in writing, with attorneys, clients, accounting teams, vendors, and other external contacts, and to explain complex financial and technical information in plain language.
• Demonstrated ability to exercise sound judgment and work independently, including distinguishing routine issues from matters that require escalation to supervising attorneys and anticipating the downstream effects of decisions.
• Demonstrated ability to maintain strict confidentiality and handle sensitive client and financial information with discretion.
• Ability to work overtime is necessary to meet critical deadlines.
• Fluency in Arabic and/or Hebrew (speaking, reading, and writing) is preferred, to communicate with clients and interpret documents.
• Ability and willingness to travel, on occasion, internationally with advanced notice.

Requirements:

Education

The position requires a Bachelor’s Degree in a relevant field, including international relations, business administration, finance, economics, political science, or a related discipline.

Experience

The position requires a minimum of ten (10) years of directly related legal, corporate and/or administrative experience during which knowledge, skills and abilities applicable to the position were demonstrated.

Salary Range: $120,000 - $180,000 - Washington DC

Our Firm is committed to fair and equitable compensation practice in accordance with applicable laws. Additional compensation may include a discretionary bonus. The salary for this position may vary based on location, market data, an applicant’s skills and prior experience, certain degrees and certifications, and other factors.

Crowell & Moring LLP offers a competitive compensation and comprehensive benefits package. Our benefits include healthcare, vision, dental, retirement, and all-purpose leave and progressive options such as back up childcare, wellness programs, cultural events and social activities. We take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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