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Manager Client Services
Sedgwick Claims Management Services Inc.
Telecommuter, OH
PRIMARY PURPOSE: To manage accounts of multiple client service programs or single large national program; to maintain client, client broker and key vendor relationships; and to manage…
Added 1 min ago
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Client Success Manager
Seedtag
New York
- $77,000 to $90,000 USD / year
We’re looking for a Client Success Manager to join our team in New York and play a key role in shaping the future of neuro-contextual advertising at a global scale.
Added 1 min ago
ATO ISSO Manager
SAIC
Pearl City, HI
SAIC is seeking an ATO ISSO Manager in Pearl City, Hawaii to support USPACOM to lead a small cybersecurity team to ensure military computer systems are secure and formally approved to…
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Supervisor Real Estate Operations, Facilities Operations-Palm Beach, FT, 5a-1p
Baptist Health South Florida
Boynton Beach, FL
A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
Added 1 min ago
Third Keyholder
Family Dollar
Savannah, GA
…to support store operations, including assisting the Store Manager with daily activities, maintaining accurate inventory levels, supporting deliveries and replenishment, and ensuring…
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Manager, Business Administration
Macy's
Madison, WI
The Manager, Business Administration leads the essential activities and colleagues that drive Stores' business processes, enabling Macy’s Stores to run successfully. The role focuses on…
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Manager, Sales and Customer Service
Macy's
Hialeah, FL
The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper…
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Senior Accountant
Covenant Living Communities and Services
Covenant Living Communities and Services- Skokie, IL
- $85,726 to $130,488 USD / year
This is a corporate position that reports directly to the Manager of Community Accounting. This position is responsible for the monthly and annual close of certain Covenant Living campuses…
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RN Educator, Nephrology
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Monitors chronic disease program performance across multiple medical centers. Identifies gaps and implements improvements in patient and quality outcomes.
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Certified Nursing Assistant-FT AM
Covenant Living of Turlock
Turlock, CA
- $22 to $25 USD / hour
Reports directly to the nurse manager, may also take direction from licensed nurses on duty or other supervisory staff.
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CNA- PT day
Covenant Living of Golden Valley
Golden Valley, MN
- $19.42 to $26.18 USD / hour
Reports directly to the nurse manager, may also take direction from licensed nurses on duty or other supervisory staff.
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CNA- FT PM
Covenant Living of Turlock
Turlock, CA
- $22 to $25 USD / hour
Reports directly to the nurse manager, may also take direction from licensed nurses on duty or other supervisory staff.
Added 2 mins ago
Clinical Research Coordinator B
Trustees of University of Pennsylvania
United States
The Clinical Research Coordinator B will work closely with the study principal investigator, project manager, and other research staff to support study implementation.
Added 2 mins ago
Speech-Language Pathologist
Origami Rehabilitation
Lansing, MI
…the Clinical Supervisor and in partnership with the Clinical Manager and other clinical professionals, the Speech-Language Pathologist evaluates and treats clients using evidence-based…
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Assoc. Director, Clinical Development Sciences
BioCryst Pharmaceuticals, Inc.
United States
…phases. The Assoc. Director plays a key role in development program design, conduct and oversight, including protocol design, execution, analysis and reporting. The Assoc. Director will…
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Chronic Care Manager-GROW Grant
Southern Indiana Community Healthcare
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Supervisor: Enabling Services Director/Office Manager
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Construction Laborer
Insight Global
San Diego, CA
- From $23 USD / hour
…environmental pollution control systems. You will report to the Project Manager, Project Superintendent, Senior Field Technician or Project Foreman on…
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Project Manager - Finance
Jackson National Life Insurance
Lansing, MI
The Project Manager, Finance manages the planning, coordination, and execution of the Company's monthly accounting close and quarterly financial reporting processes and the Company's annual…
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Assistant Manager
Express
Lexington, KY
Express is seeking an Assistant Manager to join our team.
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Registered Nurse - (RN) Ambulatory- OB/GYN
Northwell
United States
…treatments and/or diagnostic procedures; Keeps the Patient Care Manager/designee and/or Physician or Provider abreast of changes in patient’s condition and/or treatments, as appropriate;…
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Shipping Technician, 1st Shift
Illinois Tool Works Inc.
United States
- $20.54 USD / hour
The Shipping Technician reports to the Shipping Manager and will be responsible to perform duties to receive purchased and incoming products and/or ship finished products to customers.
Added 3 mins ago
Deli Assistant Department Manager
Festival Foods
Hudson, WI
Join Our Festival Foods Team as a Deli Assistant Department Manager!
Added 4 mins ago
Registered Nurse, Emergency Department, Mids (11a-11:30p) *$10K Sign on Bonus Available
Northwestern Medical Center
St. Albans, VT
Reports To: Nurse Manager & Emergency Services Director
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Part-Time Sales Floor Associate - Archer Store
Goodwill of Colorado
Denver, CO
- $20.34 USD / hour
- Part-time
Assisting production by communication targeted needs for the floor to manager on duty.
Added 4 mins ago
US
Office Manager
Uncommon Schools
Rochester, NY
- $17 to $24.25 USD / hour
…succeed. In our schools, we have three Office Managers: Office Manager – Communications, Office Manager - Data & Systems, and Office Manager – Finance. All Office Managers coordinate…

Closed listing

CrowdStrike

Sr. Technical Account Manager - Falcon Cloud Security (Remote)

Boston, MA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: 5+ years of Customer Success/Support/Technical Account Management experience in SaaS organization
Posting language: English
Posted: Oct 15, 2026

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Original job description

Archived listing. The details below describe a past opening.

USA - Remote

Full time

R30062

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed - we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

Are you passionate about Cloud Security and Customer Advocacy? Do you want to work where the people are as committed and as passionate as you are? As a Senior Technical Account Manager with CrowdStrike you will provide proactive technical support to our Strategic Premium Support customers.

At CrowdStrike, you will be working with people who “wrote the book” on hacking and internet security. We care deeply about our customers’ success. We ensure they are protected, stable, and empowered to stop breaches. To be successful in this role, you must be a motivated self-starter, be committed to ongoing self-education, possess strong customer service skills and have excellent technical problem-solving skills

What You'll Do:

Serve as primary technical contact and augment our customer support teams
Onboard new customers to the CrowdStrike platforms.
Ensure customer success through proactive periodic health checks, product training, and developing and sharing best practices.
Serve as customer advocate with internal CrowdStrike stakeholders to ensure needed customer feedback is adequately documented and assessed by internal parties.
Engage with customers at all levels of their organization, from the front lines of the SOC to the C-suite.
Research customers’ technical issues in a timely manner and follow up with recommendations and action plans.
Escalate customer issues to management when appropriate.
Maintain control of the overall resolution for any escalated case, leading cross-functional groups as needed.
Leverage internal technical expertise, including development engineers, knowledge base, and other internal tools to provide the most effective solutions to customer issues.
Create knowledge base content to capture new learning for reuse throughout the company and user base.
Participate in technical communications within the team to share best practices and learn about new technologies and complimentary security applications.
Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal.
Support the sales teams in identifying account expansion opportunities.
Drive support cases to ensure issues are being resolved in a timely manner.

What You'll Need:

Bachelor’s Degree or equivalent experience
Experience with cloud-native services, infrastructure, and environments
Knowledge of enterprise application technologies, security and cutting-edge infrastructures
Technical understanding of incident response, computer forensics, network administration and management and cloud architecture and workload security technologies.
Excellent customer service skills and ability to quickly establish technical credibility with customers
Excellent communication skills, written and verbal
Ability to manage complex success plans for our largest customers
Proven problem-solving and organizational skills
Coachable and collaborative attitude
Ability to travel up to 25%
Commitment to customer success
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Bonus Points:

Bachelor’s Degree in Computer Science or equivalent
CISSP or ITIL Certification
5+ years of Customer Success/Support/Technical Account Management experience in SaaS organization
Deep expertise in Cloud and Application Infrastructure
Experience in scaling large organizations

Benefits of Working at CrowdStrike:

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

Find out more about your rights as an applicant. (http://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $110,000 - $160,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.

For detailed information about the U.S. benefits package, please click here (http://crowdstrike.wd5.myworkdayjobs.com/crowdstrikecareers/page/a78c53e64ec61001f47d48a4699e0000) .

Expected Close Date of Job Posting is:11-24-2026

CrowdStrike was founded in 2011 to fix a fundamental problem: The sophisticated attacks that were forcing the world’s leading businesses into the headlines could not be solved with existing malware-based defenses. Founder George Kurtz realized that a brand new approach was needed - one that combines the most advanced endpoint protection with expert intelligence to pinpoint the adversaries perpetrating the attacks, not just the malware.

There’s much more to the story of how Falcon has redefined endpoint protection but there’s only one thing to remember about CrowdStrike: We stop breaches.

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