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Senior Data Engineer
Pivot Point Solutions
Oakland, CA
- $37.87 to $65.05 USD / hour
Pivot Point Solutions is seeking a Senior Data Engineer to support the development and delivery of enterprise data and analytics solutions. This position will play a key role in designing,…
Added just now
Manager, Electrical Engineering
Mitsubishi Electric US, Inc.
Vernon Hills, IL
…Mitsubishi Electric automation technologies. The role sets technical direction, develops engineering talent, and drives standardization, cost reduction, quality, and on-time…
Added 1 min ago
Agile Coach / Trainer Level IV
LMI
United States
Bachelor's degree in education, organizational development, business administration, information systems, or a related field.
Added 1 min ago
Simulation Data & Analytics Engineer
Trideum Corporation
Fort Belvoir, VA
Trideum Corporation is seeking a highly capable Simulation Data & Analytics Engineer to design and implement automated data capture, telemetry processing, and analytics capabilities in…
Added 1 min ago
Engineering Applications Software Engineer l
California Institute Of Technology Jet Propulsion Laboratory
United States
The DSN Telemetry and Tracking Data Services group seeks an Engineering Applications Software Engineer I to support development of telemetry applications for the Deep Space Network (DSN)…
Added 1 min ago
Sr. Systems Engineer
x Varian Medical Systems, Inc.
United States
Realizes the functional concept of systems in a project by technical detailed solutions.Senior Systems Engineer – New Product Development
Added 2 mins ago
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Senior Environmental Engineer
AECOM
Remote, United States
- $58,000 to $68,000 USD / year
AECOM's EHS team is seeking an experienced Senior Environmental Engineer to join our team. This is a part-time (20 hour per week), remote position.
Added 2 mins ago
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Entry Level Transit Engineer
AECOM
Dallas, TX
- $61,000 to $82,000 USD / year
…resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career…
Added 2 mins ago
Agile Program Manager
Ethic Tech, LLC
Orlando, FL
…mission requirements, and facilitating collaboration among technical teams, government stakeholders, and executive…
Added 2 mins ago
Downstream Engineer
ALPLA, Inc.
Lima, OH
…and continuous improvement. From apprenticeship programs and technical training to leadership development opportunities, ALPLA is committed to helping employees build long-term…
Added 2 mins ago
SOFTWARE ENGINEER I (521A11226)
Infinite Campus
Minneapolis, MN
This individual is a collaborative and communicative software engineer who works effectively in a team environment and is willing to continuously learn and develop their technical…
Added 3 mins ago
Process Engineer
Impact ES–Grants Pass
Grants Pass, OR
The Process Engineer supports the planning, coordination, and execution of engineering programs and manufacturing process improvements. This role focuses on integrating new products into…
Added 3 mins ago
Senior Design Engineer
MCM Engineering
Enoch, UT
Responsible for leading the design, development, and documentation of low- and medium-voltage switchgear and power distribution systems, while providing technical leadership, mentoring…
Added 3 mins ago
Senior Program Manager, Application Security
Harness
Remote, United States
7+ years in Customer Success, Technical Account Management, Program Management, or Professional Services in a SaaS environment, including experience with security products or programs.
Added 3 mins ago
Technical Lead Digital Design Engineer
Astera Labs
San Jose, CA · CA
Join our team as Technical Lead Digital Design Engineer to contribute to the design and implementation of next-generation digital designs for high-performance connectivity solutions. You'll…
Added 3 mins ago
Staff Engineer, Application Security (Remote, US)
Everyday Electric
Remote, United States
…prioritize, remediate, and detect security issues, and provide technical leadership during significant security…
Added 3 mins ago
Downstream Engineer
ALPLA, Inc.
Lima, OH
…and continuous improvement. From apprenticeship programs and technical training to leadership development opportunities, ALPLA is committed to helping employees build long-term…
Added 3 mins ago
AN
Chief Growth Officer – Federal Programs
AtkinsRealis Nuclear Secured LLC
United States
- $187,500 to $359,300 USD / year
A minimum of 20 years of combined technical, operations and business development/industry-related experience.
Added 4 mins ago
Project Leader, Thermal Equipment Design
Corning
Painted Post, NY
Trusted products that accelerate drug discovery, development, and delivery to save lives
Added 5 mins ago
AA
Engineer I, II & III (Proficiency Advancement)
Anne Arundel County
Anne Arundel County, MD
- $76,120 to $147,861 USD / year
Anne Arundel County Government is currently hiring for a full-time permanent Engineer position within the Engineering Division of the Department of Inspections and Permits of Anne Arundel…
Added 5 mins ago
Engineer IV
Citizens Energy Group
Indianapolis, IN
…and complete major maintenance on existing facilities. Lead engineer and project management role. Provides leadership and oversight for planning and design for complex engineering projects…
Added 5 mins ago
Associate in Research, 12 Month – Applied Research & Commercialization Hub (National High Magnetic Field Laboratory)
Florida State University
Tallahassee, FL
Carry the technical side of customer engagements. Translate a company’s problem into a measurement plan, agree what a result will and will not settle, and report back in terms an engineer…
Added 6 mins ago
Project Manager - Water/Wastewater Services
CDM Smith
Concord, CA
· Business Development and Sales Collaboration: Partner with sales and technical leaders to identify and shape opportunities, assess delivery risks, and develop credible scopes, staffing…
Added 6 mins ago
Project Manager - Water/Wastewater Services
CDM Smith
Sacramento, CA
· Business Development and Sales Collaboration: Partner with sales and technical leaders to identify and shape opportunities, assess delivery risks, and develop credible scopes, staffing…
Added 6 mins ago
Specialist, Stress, Tools & Design Engineer
L3Harris Technologies
Canoga Park, CA
Job Title: Specialist, Stress, Tools & Design Engineer

CrowdStrike, Inc.

Technical Support

Remote, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed - we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

Job Description

About the Role:

The Ideal Technical Support Engineer candidate is passionate about technology and customers. A true problem solver, the Technical Support Engineer will provide well-thought out and reliable direction, both in technical and non-technical terms, to help customers integrate, deploy and maintain the CrowdStrike service.

What You'll Do:

You will take ownership of customer issues, including; initial troubleshooting, identification of root cause and issue resolution or escalation, identify and escalate priority issues that need immediate attention
Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience
Serve as internal and external point of contact on customer escalations and ensure customer issues are being resolved as expediently as possible
You will collect information and document bugs with Sr. TSE and/or Engineering for product issues that are impacting customers
Create the process or troubleshooting documentation in the support of knowledge base.
We believe in pushing creative thinking beyond the boundaries of existing industry standard practices to come up with process improvements and new ways to delight customers

What You'll Need:

3+ years of customer support, technical support, system administration or related customer facing role
Knowledgeable in the Windows environment, including Windows Service and Workstation, troubleshooting and diagnosing low-level operating systems and network issues
Passion for solving customer issues and advocating for their success, in a fast-paced, highly technical environment
Ability to learn new technologies quickly
Excellent relationship management, customer service and communication skills in a variety of forms (written, live chat, conference calls, in-person.)
Ability to work independently with little direct supervision and as a part of a team.
Outstanding analytical and organizational abilities
Ability to remain calm, composed and articulate when dealing with tough customer situations
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Bonus Points:

Experience supporting Kernel level security solutions
Experience supporting hybrid environments
Experience supporting security applications such as AV, VPN, Firewall, proxy
Linux troubleshooting experience a plus
Experience with Splunk
Experience with troubleshooting Windows and Mac

Benefits of Working at CrowdStrike:

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing this website, submitting an application, requesting an accommodation, or providing feedback on the job posting, please contact us at recruiting@crowdstrike.com.

Find out more about your rights as an applicant.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $70,000 - $115,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please click here.

Expected Close Date of Job Posting is:12-30-2026

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