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Test Readiness Engineer
Riverside Research Institute
Beavercreek, OH
Riverside Research is seeking a Senior NIAP Evaluation and Test Readiness Engineer to support the evaluation and certification readiness of secure communications products for national…
Added 1 min ago
Principal Electrical Device Design Engineer - Indianola, PA
Bayer
Indianola
Principal Electrical Device Design Engineer – Indianola, PA
Added 1 min ago
DevSecOps Cloud Engineer
Trace3
Colorado Springs, CO
Operations, maintenance, and Sustainment of ITW/AA threat warning and control systems.
Added 2 mins ago
Yard and Dock Coordinator - 2nd Shift
GXO Logistics
Lincoln, NE
Exposure to safety programs, yard management systems (YMS), or WMS environments
Added 2 mins ago
Data Center Logistics Associate - 3rd Shift
GXO Logistics
The Dalles, OR
Familiarity with inventory management systems and software, as well as proficiency in using basic office software (e.g., Microsoft Excel, Word)
Added 2 mins ago
Data Center Logistics Associate - Weekend 2nd Shift
GXO Logistics
Lincoln, NE
Familiarity with inventory management systems and software, as well as proficiency in using basic office software (e.g., Microsoft Excel, Word)
Added 3 mins ago
Design and Release Engineer - Air Intake System Product
Stellantis
Auburn Hills, MI
Candidate will also be responsible for a set of air intake systems potentially in any/all stages of development. This includes early packaging, design and execution of components to meet…
Added 3 mins ago
Readiness Coordinator - PA Work Management - New Castle Service Building
FirstEnergy
New Castle, PA
…includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated…
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Imaging Service Engineer I - Minnesota
Fujifilm
Harrisburg, PA
- $32.69 to $38.46 USD / hour
An Imaging Service Engineer I is responsible for performing scheduled service work on systems within a service area, and some unscheduled work in the service area with the assistance of…
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Automation Engineer - Advanced Manufacturing
Wabtec Corporation
Harrisburg, PA
…implementation, and optimization of manufacturing automation systems across a diverse industrial…
Added 4 mins ago
Research Engineer
Leidos
Pittsburgh, PA
Leidos is seeking an exceptional and motivated Research Engineer with a passion for hands-on laboratory research to support the U.S. Department of Energy’s (DOE) National Energy Technology…
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Senior, data engineer
GlaxoSmithKline LLC
Philadelphia, PA
Enterprise AI (EAI) builds the data foundations that GSK's AI systems depend on. In our operating model, digital workers do the hands-on data engineering. They generate pipelines, test and…
Added 4 mins ago
Senior, data engineer
GlaxoSmithKline LLC
Philadelphia, PA
Enterprise AI (EAI) builds the data foundations that GSK's AI systems depend on. In our operating model, digital workers do the hands-on data engineering. They generate pipelines, test and…
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Nuclear Engineering Intern
Hatch
Pittsburgh, PA
Nearest Major Market:Pittsburgh Job Segment: Nuclear, R&D Engineer, Thermal Engineering, Nuclear Engineering, Entry Level Engineer, Energy, Engineering
Added 4 mins ago
Integration and Test Engineer
The Charles Stark Draper Laboratory, Inc.
Cambridge, MA
System Integration and Test (I&T) Engineer 1 serve as the system integrator for technologies and product lines developed using Draper's core capabilities. In this role they plan, execute,…
Added 4 mins ago
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CDS Intern - Innovation
Costco IT
Issaquah (Seattle), WA, WA
- $21 to $32.9 USD / hour
…Interns will work within specific areas in Costco’s Information Systems Division. Interns will attend presentations given by various members of Executive Management from IT and other areas…
Added 4 mins ago
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CDS Intern - Software Engineer - International Depot
Costco IT
Issaquah (Seattle), WA, WA
- $21 to $32.9 USD / hour
…Interns will work within specific areas in Costco’s Information Systems Division. Interns will attend presentations given by various members of Executive Management from IT and other areas…
Added 5 mins ago
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Sr./Lead Network Engineer (MUST BE CLEARED SECRET)
Tlingit Haida Tribal Business Corporation
Washington, DC
- $110,000 to $121,000 USD / year
Education: A bachelor’s degree in computer science/systems, information systems/technology, engineering/engineering technology, software engineering/programming, management, natural…
Added 6 mins ago
Network Engineer
TekSynap
Joint Base Anacostia Bolling AFB, DC
Maintain continuous operational surveillance of enterprise network infrastructure and transport systems to identify real-time alerts, hardware alarms, and traffic anomalies.
Added 7 mins ago
Mechanical Commissioning Technician
Decima International
Allen, TX · Dallas, TX
We are seeking a Mechanical Commissioning Technician to support independent, third-party commissioning of mechanical systems on data center projects. Working under the direction of a…
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Electrical Commissioning Technician
Decima International
Allen, TX · Dallas, TX
We are seeking an Electrical Commissioning Technician to support independent, third-party commissioning of electrical systems on data center projects. Working under the direction of a…
Added 10 mins ago
Imaging Service Engineer (Remote role based in Houston, TX)
Fujifilm
Houston, TX
An Imaging Service Engineer I is responsible for performing scheduled service work on systems within a service area, and some unscheduled work in the service area with the assistance of…
Added 10 mins ago
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CNC PROGRAMMER
Randstad USA
Jamaica, NY
- $40,000 to $70,000 USD / year
We engineer and manufacture visual safety systems for all types of commercial fleet vehicles and are one of the largest suppliers of backup camera systems, mirrors, visors, and other visual…
Added 11 mins ago
Software Engineer
Asure Software
Austin, TX
We are looking for a passionate Software Engineer to join our team focused on building platform-level services that power business-critical applications. Our team primarily develops backend…
Added 12 mins ago
Systems Engineer
Astraeus Operations LLC
UNAVAILABLE, VA
The Systems Engineer provides on-site, 24/7/365 Tier 1 operations for Google Public Sector’s USG1 sovereign and classified cloud environments, initially supporting Google Distributed Cloud…

CrowdStrike, Inc.

Technical Support

Remote, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed - we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

Job Description

About the Role:

The Ideal Technical Support Engineer candidate is passionate about technology and customers. A true problem solver, the Technical Support Engineer will provide well-thought out and reliable direction, both in technical and non-technical terms, to help customers integrate, deploy and maintain the CrowdStrike service.

What You'll Do:

You will take ownership of customer issues, including; initial troubleshooting, identification of root cause and issue resolution or escalation, identify and escalate priority issues that need immediate attention
Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience
Serve as internal and external point of contact on customer escalations and ensure customer issues are being resolved as expediently as possible
You will collect information and document bugs with Sr. TSE and/or Engineering for product issues that are impacting customers
Create the process or troubleshooting documentation in the support of knowledge base.
We believe in pushing creative thinking beyond the boundaries of existing industry standard practices to come up with process improvements and new ways to delight customers

What You'll Need:

3+ years of customer support, technical support, system administration or related customer facing role
Knowledgeable in the Windows environment, including Windows Service and Workstation, troubleshooting and diagnosing low-level operating systems and network issues
Passion for solving customer issues and advocating for their success, in a fast-paced, highly technical environment
Ability to learn new technologies quickly
Excellent relationship management, customer service and communication skills in a variety of forms (written, live chat, conference calls, in-person.)
Ability to work independently with little direct supervision and as a part of a team.
Outstanding analytical and organizational abilities
Ability to remain calm, composed and articulate when dealing with tough customer situations
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Bonus Points:

Experience supporting Kernel level security solutions
Experience supporting hybrid environments
Experience supporting security applications such as AV, VPN, Firewall, proxy
Linux troubleshooting experience a plus
Experience with Splunk
Experience with troubleshooting Windows and Mac

Benefits of Working at CrowdStrike:

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing this website, submitting an application, requesting an accommodation, or providing feedback on the job posting, please contact us at recruiting@crowdstrike.com.

Find out more about your rights as an applicant.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $70,000 - $115,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please click here.

Expected Close Date of Job Posting is:12-30-2026

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